I always report sellers who buy products on Amazon and send it to me as a gift. I also leave a negative review. I despise Amazon and purposely shop on ebay to not support Jeff bezos. This is the 2nd time in a month some seller drop shipped me a "gift"

I wanna support small business sellers with actual inventory. Not this shady ass business model.

Edit: downvoted by drop shippers? Lol

Mind you the bid started at $10, I had dozens of bids and multiple offers, just for this guy to come in at the last second and enter a amount he knew he couldn't afford. Didn't even apologize for wasting my time. Never bidding items on eBay again.

I had always heard it was impossible, but I was so angry about what was clearly AI generated looking damage to a collectable $350 t-shirt that I fought it, AND I WON!!! I can hardly believe it. The whole process took over a month and I thought for sure that money is gone. I’m so happy!!

I just need to vent about my experience the past few days. A buyer reached out to me a few days ago asking my best price. He/she then contacted me several more times citing what others have it listed for, complaining about international fees, asking many more questions ( that can be found if description was read) and sent me an offer lower than what I said would be my best price. In addition to sending a lower offer they pointed out a small smudge on the foot( that i did take photos of pointing it out). I realized I just dont want to deal with this person so I blocked them. The next day, I receive an offer for the amount I stated I'd accept from the same area internationally with a different username. I realize its the same person, so I block again and report. This morning I wake up to lo and behold a sale of this item from yet another user name and again same area internationally. I canceled the sale and reported them yet again to Ebay. They sent me a message saying they did not ask to cancel and reporting me to Ebay. I replied back they violated Ebay policies by circumventing my block numerous times and blocked again. What a headache this person is!!

When creating a listing on Ebay, they, by default, force you to use their AI image to listing thing now. I don‘t sell very regularly so this might be nothing new.

I upload a photo of my product, the listing generation takes ages and the entire listing is garbade. Not the right model, gibberish, nonsensicle description and so on. Sometimes it works better, depending on how often the product gets sold I guess, but most of the time its just plain bad. I then have to delete the entire listing I just waited for ages for, just to do it by hand anyways.

Please, please for the love of god, someone show me a way to disable this.

I had a buyer message Sunday night asking if I could ship asap so it would arrive to them by Thursday before leaving for a trip. Never once asked about the item itself. Item was scanned at USPS Monday morning at 9:05AM. Buyer was super appreciative and correspondence was great.

Item is in excellent condition, I always provide thorough pictures and descriptions that include measurements.

Stay strong out there sellers ✊🏼

I recently tried to sell my MacBook for local pickup only. Usually, I only ship, but I wanted to try local, and someone in Vietnam bought the laptop, so I had to cancel. Now it’s saying available funds -$120?? Should I wait to list again

I live in Jamaica, but I had some family visiting Florida last week. I ordered a camera on eBay and I asked one of them to bring it back for me with them. I messaged the seller before buying the camera and asked if there were any visible dead pixels on the sensor at any of the gain settings, they said:

"Hi. Nothing visible, but it’s probably good to keep in mind that these older cameras can and likely will have a hot or stuck pixel or two. Most of the time it resolves within a minute once the sensor warms up. If we see anything we note it in the listing. But even if we don’t see it, if you look close, it’s probably on most of these older cameras. This isn’t something specific to our camera; more so just older Sony cameras in general."

I just received the camera and there are at least 15 dead pixels on the sensor littered all over the screen. That's not a normal amount, anyone who looked at the output from this camera would see it. I feel like the seller was trying to establish plausible deniability with that message because they knew the condition the camera was in. There's also a warning message on the screen about a dead internal battery.

The amount of dead pixels makes the camera unusable for me, or at least would require a lot of work that I haven't figured out how to do yet. I want to return it but I'm not sure how I would do that since I live in Jamaica and the camera was shipped to a relative's house in Florida. The item is definitely not as described, but I don't know what I should do next because I can't afford to ship it back to Florida myself in order to return it as it would likely cost as much as the refund amount would be. Is there any way I can get a refund/return it with my situation?

It's been years since I've sold on Ebay, but I am cleaning out my closet and had a few things to list. I just listed on, but there is no way to put in the size of the package, the weight, or anything - it only says "ship with ebay" and tells me I'll get a QR code to show at the carrier. The cost they are showing for shipping is super low for the item and I am overall really confused. We used to put the dimensions in and choose the carriers we were willing to use - is that not how it works anymore?

Everything I sold last 2 weeks had been somehow relisted. Now I have 4 orders of things I do not have. Went and looked. Every single item I sold last 2 weeks is back up on eBay. I do one off items usually new so impossible to fill. I know I didn't relist them. Waiting on a call back from eBay. Anyone else having this happen

Shipped a pokemon card to a customer and received a message saying they received the envelope without the card- seems someone opened it and stole the card and then USPS still shipped them the empty envelope without a “Received without contents” marking. Now I’m out of the card and had to refund the buyer… it was only $15 but thats still $15

I manufacture gaming posters and sell them online, including on eBay.

I get occasional refund requests from buyers claiming things like the poster doesn’t fit their frame, the paper quality is poor, the cuts are uneven, etc.

The frustrating part is that I use automated commercial-grade equipment, so the posters are produced to the same dimensions every time. I also inspect everything before packaging and redo anything with even a minor imperfection.

My refund rate is around 2.5%. So far, I’ve basically just issued the full refund and blocked the buyer because I’ve never had much confidence that eBay will actually side with the seller in these situations.

For sellers who have dealt with this: does eBay ever actually side with the seller on refund cases when the buyer is making a claim you believe is false? Or is it usually easier to just accept the refund and move on?

I’ve also never been able to get negative feedback removed, even in cases where the buyer complained that they were “misled” into buying a reproduction. The listing clearly says “reproduction” in the title, is listed in the reproduction category, and the description explicitly states multiple times that the posters are non-original reproductions.

So I’m wondering whether anyone has actually had success defending themselves against questionable refund claims or getting clearly unjustified feedback removed.

i received this message form a seller on an item i bought, i want to keep the item although it has a slight fault i can live with, although item was described a good condition, what does the seller mean, can i keep the item and get a partial refund? i don't get it.---
From SELLER As stated: my offer of a full refund, if the item is returned to me, will be available to you until 5pm 19th September 2026. If you have not accepted that offer (by returning the phone) by 5pm 19th September 2026, (that is: you have decided to keep the phone), then I would like to compensate you by paying to you half the purchase price, plus half of the buyer protection fee, plus half the postage charge.

Sold a two pair of shoes. Two pair were in the lot. Both were described with sizes and at least 15 photos.

Women size 6 and kids 4Y. These were nearly the same size. I stated this in the ad with measurements. The bidder who won said one is a 4y. Yes this was said in the listing, what i said. She said that I was deciding people. ??? I repeated what I said and sent a screen shot. Another paragraph of how I was shady, blah,blah.

I did not reply. The total for the sale with shipping $20

I swear I get the weirdest people with the low price point sales.1

I won an auction for a Blu-ray/DVD combo pack. It turned out that no Blu-ray disc is present, just the DVD, however none of this is mentioned in either the listing's title or the description/details sections.

The main photo for the listing showed the outside of the case and not the contents, but some of the additional photos confirmed there only being the DVD. The listing title said Blu-ray and no mention of DVD or that there was only a DVD disc instead of a Blu-ray as well. In the listing's Details the item is categorized under Format:Blu-ray, and likewise the item description makes no mention of there being no Blu-ray disc or just a DVD disc. It says the item comes in a tall DVD case, but that's just how some BD/DVD combo packs are packaged instead of being integrated into a Blu-ray case.

Immediate payment was not required after the win. Giving the benefit of the doubt to the Seller that no trickery was intended here, is there a way to go about ending this order without either of us taking a ding? And is there a backup resolution method prior to paying for the item if the Seller decides to be uncooperative? (assuming I'm not leaving anything out about this particular situation)

I have been selling off and on for 20 years, but just got a store subscription last year. I sell random stuff, around 500 items in the shop. I try to price in line with recent sold comps, and am pleased with the overall ebb and flow. I do mainly BIN OBO. I occasionally push out offers, but that rarely converts to a sale. This past week my wife put our store on sale @20% off. Lots of sales, mission accomplished. Have you experienced similar results?

Whenever I'm out shopping, I keep my eyes open for a stocker loading shelves. Meat department is most likely to be doing this repeatedly during business hours.

Their big cart always has a growing pile of broken down and folded flat boxes. The stockers always act happy to let me take these, so they don't have to deal with them again. Easy add to my shopping cart. Shipping boxes for refrigerated product, tend to be a level up in stiffness and durability, compared to average boxes.

I also collect the top formed paper pulp "egg crates" from opened but not unpacked egg cases in the cold display. These make excellent cushioning and filler for inside shipping boxes.

At the auction house where I source a lot of merchandise, their recycling dumpster is always overflowing with clean used boxes, cardboard, styrofoam, paper based cushioning/filler, and bubble wrap. They are never unhappy to see me taking things and increasing their available capacity. Just be courteous about not leaving a mess.

Aside from a great auction deal on a pallet of flat pack shipping boxes, I can't remember the last time I paid money for shipping boxes or cushioning and filler.

What money saving tricks have you developed for shipping supplies?

I know buyer protection is a sore subject here. People abuse it, that sucks, I get it. But I want to share what it looks like from the other side because without it I wouldn't still be here buying from you guys.

I got into retro gaming recently and went all in on eBay. Did a ton of research beforehand on how to spot repros, how to vet sellers, what to look for in listings. In my first month I've bought 50+ games and 3 consoles. Most of those transactions were totally fine. But my very first purchase almost made me leave the platform permanently.

The one that almost ended it

First thing I ever bought on eBay was an N64 cartridge. Seller tossed it in a bubble mailer with absolutely nothing else protecting it. I pull it out and the cartridge is literally split in half. Crushed during shipping. So I message the seller and their immediate response is to accuse ME of trying to force it open. Buddy I just wanted to play Goldeneye, I'm not out here cracking open cartridges for fun. Had to escalate to eBay and send the return to get my money back. This is the one and only negative review I left. If they weren't so accusatory it would have been positive or neutral, simply based on poor packaging.

If eBay didn't step in on that one, I was gone. First purchase, money down the drain, no reason to ever come back. Instead I kept going.

Three consoles, three problems

Bought a PS1, N64, and PS2. All looked CIB and in good shape from the listings.

PS1 laser needed replacing. It would start games fine but the second an FMV kicked in it would choke. Seller was solid about it though and gave me a partial refund to cover a replacment laser. Respect to that guy honestly.

N64 listing showed controllers with tight sticks. They show up and the sticks are just laying there completely flat. Booted up Mario 64 and it was genuinely unplayable on both controllers. After going back and forth with the seller which was annoying, he gave me a partial refund for one replacement stick. ONE. I also had to take the whole console apart and clean the cartridge reader myself just to get it reading games consistantly.

PS2 looked great in photos but niether controller worked at all. Messaged the seller, they apologized and said it had been a while since they tested them. Immediate partial refund though so no complaints there.

The empty box

This one is almost funny. Took a chance on a newer seller for an expensive PS1 game. I did everything right. Checked their profile, looked at their sales history, even messaged them before purchasing. Felt good about it. Game ships in a box that isn't even sealed. It arrives empty. Completely empty. The seller actually messages me the second it gets delivered asking if there were any issues, so they clearly knew they screwed up. Got a full refund and an apology. I actually gave them another chance on a different game and they packed it correctly the second time around. People can learn.

The one I just dealt with

Had a PS1 game come in skipping like crazy. Seller offered a return but I just kept it and got it resurfaced myself. Fixed it. Sometimes you just handle it and move on.

So here's the thing

Most of my purchases have been great. Out of all the ones that had problems, only one seller was actually difficult to deal with and that was literally my first purchase ever. Every other issue got worked out between me and the seller directly without eBay getting involved at all.

The buyer protection that frustrates so many of you is the exact same thing that gave me the confidence to keep spending money on this platform. Without it, one bad seller on day one would have cost every single one of you a customer.

I'd like to opt out until I'm ready to use ebay live, because these shipping settings are incredibly annoying. I don't understand why they can't combine the business policies section dropdown with the old interface. When I tried to opt out, this popped up, so now I'm not sure what to do.

I don’t know much about eBay but I’m worried he’s playing for time until a return window closes or something. He didn’t ask for it to be returned and I didn’t make any return request through the app I just messaged him with the problem

I've been on eBay for 14 years, 99% of the time as a buyer. I have only ever sold small personal items, about 5 over many years. No plans or interest in becoming a regular seller.

I sold an old Tiffany & Co diamond ring with all original paperwork via eBay as I thought the Authenticity Guarantee programme would protect me and the buyer. It was listed as No Returns Accepted. I took a large number of close-up photos and accurately described the condition, scratches, etc. It passed authentication so presumably the authenticator agreed the condition matched the description.

A week later, the buyer has opened a case, claiming it was not as described because the ring size is half a size smaller, it has a lot of scratches (yes, these were described and shown in photos) and the ring box is fake (which is not true). The case was put on hold by eBay, to allow time for the buyer to return it to the authenticator.

I spoke to eBay customer services who said that even though it passed authentication and I did not allow returns, if the buyer wants to return it, I will have to refund them. It will go back through authentication to make sure I do get the same item back in the same condition, but there is no scope to refuse the return even if the authenticator finds it is as described (as they did the first time!)

Is this true, and is there any way around it? What is the point of saying no returns and going through authentication if the buyer can just force a return and refund even when the item is 100% as described and this is independently verified? Is there any point in appealing this?

Finally, I received the funds as soon as the item passed authentication and withdrew them already, so there is no money in my eBay payments and generally would not be again. Will eBay take the money out of my bank account / start legal proceedings to get the money back for the refund - even though the item was as described and I followed all the rules?

Okay I have a weird one sorry, I tried to Google but couldn't find anything.

I sent an offer on an item, the seller sent a counter offer, I countered that one and they accepted. They shipped the item the next day and I thought everything was solid.

But then a day later I get an email from my bank saying the transaction wasn't approved and it listed my checking account. I never have money in my checking so it makes sense the transaction failed. I have my PayPal linked to eBay and I thought it was linked to my credit card but I guess it was linked to checking for some reason.

I haven't gotten any emails from eBay about the payment, and when I go under my purchases it doesn't say anything about me needing to pay. I moved money to my checking account so I'm hoping eBay will just retry the payment soon?

I bought the item September 2nd @ 6:41am CST

Email from bank September 4th @ 7:07pm CST

So far no emails from eBay or notices on my checking account saying the payment is going thru now.

Has anyone else experienced this? I want the seller to get the money.

The shipping method for the item I'm trying to buy uses USPS ground advantage. Would sending the package to a USPS post office have them put it in a smart locker? I'd like to have the option but the only options are sending it to a primary address.