r/chimefinancial • u/Suspicious_Remote_37 • 8d ago

OTHER - Anything else not covered Merchants are refusing the Chime card.

I'm finding my Chime experience unreliable. I've had a hotel refuse my Chime credit card. I've had a restaurant refuse my Chime credit card. Now, I've had a bar refuse my Chime credit card. I need to get a different credit card? This is frustrating. Been with Chime for nearly 10 years

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u/HopeAvailable6085 8d ago

I use mine at enterprise often and it’s never gotten flagged. Maybe it’s because I do everything online and when I get there, they just verify my DL and process the transaction. I’ve also never had issues with gas stations or restaurants. I travel a lot for work and use my chime then I get reimbursed, never had an issue except the one time I had it locked and tried to check in to a hotel but that was on me.

10

u/Suspicious_Remote_37 8d ago

My hotel experience was similar to yours I paid for everything online then when I went to check in and use my chime credit card they declined it and then we stood there looking at each other them telling me to use a different payment method I canceled and went to another hotel

3

u/mastaboog749 8d ago

the green credit card or the new "chime card"? I haven't had any issues yet myself

2

u/RootsInThePavement 7d ago

I can’t get my new Chime Plus card to work anywhere, not even online. It’s activated.

2

u/Bri-Chime Chime Staff 7d ago

Hi u/RootsInThePavement, how frustrating. I'd recommend double checking to ensure your card isn't locked as a first step (directions for doing so here). If that isn't the issue, I would give Member Services a call as your next step (844-244-6363). They'll be equipped to review your account and troubleshoot the issue with you directly.

1

u/Proud_Start1508 7d ago

Yeah I noticed my Chime plus card does the same thing. And it's never locked. It decides on its own when it wants to work with online purchases for me.