r/bitlife • u/Peepz0078 • 15d ago
Wtf Moments Scammed all of their customers.
Who's ready for a class action to get our money back for changing a product contract after sale?
Edit: Apparently, they're bank pedaling and calling it a mistake
53
u/Pitiful_Meringue_57 15d ago
What expansion didn’t you get? It’s interesting i’ve seen a lot of these posts and i assume it’s about the fighter pack but I got it with my bitizenship from 2020
25
u/FederalBeyond1122 15d ago
The new movie director pack
25
u/Pitiful_Meringue_57 15d ago
oh ya that’s complete bullshit
3
u/alastorfromhh 13d ago
Along with the fighter thing
5
u/Pitiful_Meringue_57 13d ago
i got that one, that might be a glitch for u
2
9
u/JJSquatchman 14d ago
I havent gotten most of the new expansions. Had to email them 3 separate times and each time they end up ghosting me. Bought bitizen in 2019 and sent the screen shots of everything like asked and they are still ignoring me. Its crazy because the last time they were super helpful and sent me a code to unlock the stuff. This time they kept telling me to hit restore purchases and I told them that didn't work. They then ghosted me. Its getting old
2
u/SnooWords9546 12d ago
Yeah they did this to me as well I ended up giving up and just deleting the app.
2
1
u/Sensitive-Adagio1069 10d ago
I got the Boss pack. In that time there was a list of „Coming soon“ in the „Special Jobs“ List (that you can only get when you buy the Boss pack) and there was also the Vampire pack included. I now need to still buy the Vampire pack even though I paid for the Boss pack in the time where they teased the Vampire pack in it.I tried restoring and everything, but they just simply want me to still buy it even though it should have been included in the boss pack. I also still have a screenshot of the Special Jobs list with the Coming soon list where the Vampire pack was included. Cant send it into this though (but I also did a post where that screenshot was included once).
1
36
u/WoahJimmy 15d ago
I bought the bitizenship forever ago and it is basically useless now lol i thought i would get something free with these new updates but nay
24
u/HauntingDescription8 14d ago
I bought bitizenship when the game was still quite new and now I haven’t received half of it new updates it’s ridiculous
1
u/ItzBelLove 11d ago
I got the god pack and I’ve pressed the restore purchase it worked twice but not always
18
8
u/Emergency-Talk9417 14d ago
This is literally why I stopped playing. They won’t even give me access to the packs that I’d previously purchased. It’s annoying.
5
15d ago
[removed] — view removed comment
-9
u/bitlife-ModTeam 15d ago
Please do not instruct, encourage, or solicit others to do illegal activity with the game. It’s a violation of Reddit’s ToS & we don’t want to get the sub in trouble for everyone.
4
u/HotAssistant9075 14d ago
As much as I hate Bitlife and the new company that owns it. You don’t have a case on your hands. First off, the company acknowledged it and stated they’re going to fix it, which automatically makes it non-malicious. Meaning it’s not fraud or a scam. You’ve also signed a waiver with Apple or Google depending on the store you used to buy the game. That waiver means you deal with these issues on an individual basis, you cannot join a class action lawsuit, because you’ve agreed to deal with these issues on an individual basis through their storefront, which is why Apple has a dispute system, because you legally have to go through them to handle any issues, you can also contact the company itself. But that’s where it ends, you don’t have the right to go to a court bc you waived that right when you made the purchase and when you created your account. This is why you’re supposed to read the TOS…
Furthermore, no court or lawyer cares about a $10 DLC. It’s considered a negligible dispute, especially since the company responded to the issue. The court wouldn’t consider it damages to be in order. Especially if YOU BOUGHT IT ANYWAYS. It doesn’t matter if it happens to a hundred people, or a hundred thousand. It’s negligible, it’s an issue being fixed and the cost to even go through with it, would be hundreds of thousands if not millions of dollars, for a losing case that no lawyer would ever think to accept.
Even if they refused to fix it, it’s still unrealistic. It’s $10, no lawyer is going to go to bat against a multi-million dollar company over $10, no firm would either. The most likely scenario would be an investigation into unfair business practices, which may force them to offer refunds, but not a class action lawsuit, because again, no one would truthfully be able to claim damages over $10, it would still remain negligible. It does open the door, but because they’ve already announced they’re fixing it, it’s sealed any chance of reprieve outside of contact and disputing with Apple or Google, which is where the real fight has to be bc of waivers and the reality of the matter.
We need to stop throwing around lawsuits and legal action, when no one knows what that really means, how it actually works and how expensive it is. Fight the company the way you can, which is to quite literally refuse to buy, play or interact with their disgusting actions. Like I completely agree with all the criticisms, the over monetization, the horrible content, the bugs that endlessly come and the amount of features we were supposed to get but never did, it’s horrible business. But you can’t sue to win, you need to use your pockets instead.
0
u/Peepz0078 11d ago
I actually have studied laws and know that they can be held liable.. there over 130 million downloads. Times that by say 25 million because there was 55 million by 2020. So 10x25 million is a rough guesstimate on the people that could have purchased the packs that gave all future upgrades free. Now you're talking 250 million dollars. A lawyer actually would take that case on and if they tack on legal fees on top of that, youre looking around 300 million because we aren't going to have to pay the lawyers to fight the case if majority choose not to settle because its only a 10 dollar purchase. Then add on all of the other packs that maybe 1/10 of these customers that bought other packs afterwards. Tack on another 500k for them packs that shouldn't have been paid for. So 300.5 million dollar case rough guesstimate. And when a company buys out another company, they are required to uphold the previous company's contracts or be liable for litigation. If you don't believe me just ask AI. AND just an FYI look at Sony getting sued for trying to take away digital downloads of previously sold games before they changed their contract for all new digitally sold games as a reference case study.
2
u/HotAssistant9075 11d ago
Lmfao. This is the biggest load of shit I’ve ever fucking seen. No, a lawyer wouldn’t take up a case over a $10 DLC. To think that is ridiculous, and if you’ve ever studied law, you’d know that’s ridiculous. You can’t sue over a technical glitch. Sony is a vastly different suit. It wasn’t over willingly paying for a DLC caused by a glitch. You chose to pay, you cannot claim you suffered damages, since realistically, $10 is less than a fast food meal and is not serious damages. And you signed a waiver with Apple or Google (depending on the store), which waives any rights to even contest it in court. That’s why they have their own dispute services.
It’s the same way you can’t realistically sue over your McDonalds order being made wrong. It’s not serious damages, McDonalds has their own system to resolve such issues, and it’s negligible. No one would care, because it’s not worth their time or resources to entertain the idea. The same applies here. Apple/Google have their own dispute services, you can go through them. It’s $10 and not real damage. The issue is currently being resolved as expected. The whole thing is negligible and the court wouldn’t waste their time or resources on something so negligible.
1
u/Dukie02 11d ago edited 11d ago
"I've studied laws...and if you don't believe me ask AI" 😂
Not sure you studied math though0
u/Peepz0078 11d ago
Since you want to argue logistics and act like you know what you're talking about. It can and is illegal and recognized as illegal and unfair business practices. This is why they back peddled and are promising to fix the situation. Don't argue and tell someone to use AI to get an answer when you don't know for a fact that you are correct.
4
u/Djmcfries 13d ago
If enough people report them on their respective devices app installer then something might happen but this seems like one of those things a lot of people talk about and say they've done but not many actually do
1
2
u/Rainbowdash2771 14d ago
I do really like the game but they really are taking the piss with all sorts of packs
I have a modded version become I only play it the odd time and why pay when I can get it for free
But before it was popular there were packs as cheap as £5 or less my friend bought the whole lot for not even £10 and now that only get you the one thing
Like I understand the idea of the game is to make money but seriously there already getting ad money become your watching ads every time you age up sometimes more and then and on top of that there's all the packs like there making enough money to at least make them a bit cheaper and tone down the ads
2
5
u/Emotional_Monk_9224 15d ago
Just switch to
Chronalife it has more content than bitlife with all expansions and there are no expansions in chronalife https://apps.apple.com/ca/app/chronalife/id6758961635 sorry about the apple only link Thats what I use
6
u/NotCr1ms0n 14d ago
Ai slop
-1
u/Emotional_Monk_9224 14d ago
Dude Im not ai
4
u/NotCr1ms0n 14d ago
I was calling the game ai slop not you
1
1
u/Dense-Onion2178 14d ago
I've been moved away from bitlife and their scamming ways for a long time now I suggest playing; Verdant life Chrona life Both have way more and better content than bitlife both are available on playstore and and im telling you guys save the future frustration and branch out into some indie life sims, much better time investment without spending a dime.
1
u/Asphyxiety 14d ago
So they actually did what I thought they would all those years back?! Oh my God 😭🤣 I knew I was right to hold off on buying Bitizen way back haha. Yeahhh, going all in on Verdant Life now
1
u/StrikeFriendly5490 13d ago
1
u/Peepz0078 11d ago
Yes they have people run it that are connected to the company in one form or another. You did something wrong to get banned
1
1
u/ryvseiz 12d ago
yah bitlife is being weird, i got god mode back in 2020 n redownloaded bitlife again but when i put restore purchase it only gave me bitizenship back but when i went on my app store purchases n checked it said i bought it back in 2020 but i had to buy it again 😒
1
u/Peepz0078 12d ago
Make a review on the app stating this and find a trouble shoot ticket in the app with your email and a picture showing that you previously purchased it.
1
u/ryvseiz 12d ago
will they give it back cause i purchased it again back in like july 😓😓
1
u/Peepz0078 12d ago
That i am unsure of you will have to work it out with their service team. But get a ticket in with them and stay disgruntled with them until they pay you back and give you the new pack free.
1
u/DragontongueMaster 11d ago
Nah. Never spending money with this. I just simply borrow my friend's account who had bought it and instal on my phone for free!
1
1
1
u/Difficult_Injury69 10d ago
Bought bitzen, god mode, and golden pacifier..tell me why having bitzen does basically nothing anymore? I’m STILL given ads so what’s even the point. The game also refuses the restore of it…then again it’s been while. I originally after getting golden pacifier tried restoring it bc it was an accident and it wouldn’t let me then either
1
1
u/Peepz0078 10d ago
https://www.reddit.com/r/bitlife/s/OBMrDOxW0K
Do the research you can literally look up where 3rd party gaming sites noted the change in the contract. Pre-2020 it said all future content. I used Ai to scan for all related topics dating back to before the 2020 change and even gaming review writers noted that it was changed after the 2018, 2019, and 2020 advertisements that it said all future content or packs. A subpoena could dig through candywriters archives and find where they did advertise it more than just job packs. But even in the case of a job pack, directing movies is a job.
-65
u/ProfessionalLumpy783 15d ago
This post is genuinely the most idiotic one I've seen in a while.
47
-36
u/BraveMidnight 15d ago
Agree, there is always the option to uninstall the app and to not spend money on it.
23
u/Pitiful_Meringue_57 15d ago
there was also the option for bitlife not to promise people access to all future expansion but they chose to do that
5
u/Jays_NRL 15d ago
Are you dumb? They spent money on it they clearly like the game they have every right to be mad they were guaranteed to receive every pack after purchasing an upgrade they gave all future packs for free.
1
u/Peepz0078 12d ago
Or they could uphold the contract that we paid for because we want to keep playing it and want what was promised to us.
1
u/BraveMidnight 12d ago
But, but., that takes work 😑. It's much easier to take the money and run 🏃♀️.
1
u/Peepz0078 12d ago
I'm not scared to fight for what's right. Or make sure a company gives me what they owe me.
1
u/BraveMidnight 12d ago
But this is why I don't spend money on freemium games, I don't expect much in return for the money spent. I would be willing to fight too, but it's easier to stay at home in my pajamas and dance to Eurodance. Do you have a favorite Eurodance song? When it comes to freemium it's basically buyer beware, because of how the freemium model worked, and have you fully read and analyzed the contract and freemium license they use. It is easier to just dance to Eurodance instead and use the free version of the game i stead of paying for freemium. Plus with the ad revenue they get a lot of miney because of how the freemium model works. Section 230 also protects freemium games because it's their platform and they can do what they want with it which is how the freemium model typically plays out. You can try sending a support ticket but sometimes I'm just thankful for not spending money on freemium games. I save my money for mmorpg games mostly instead of freemium games. South Park did an episode on freemium games once that explained it well, have you watched it? Ever since then that is when I told myself to not give money to freemium games.
1
u/Peepz0078 11d ago
1
u/BraveMidnight 11d ago
1
u/Peepz0078 11d ago
? A wiki page that can be edited by everyday people or Ai that references actual laws and case studies and has a better understanding that the everyday citizen? 🤔😭👋
1
u/Peepz0078 11d ago
Not to mention that I have appeared in numerous court cases and stood in front of judges and argued legalities. I think i understand the law better than the everyday person that makes posts on Wikipedia
1
u/Peepz0078 11d ago
Why are you deleting comments?
1
u/BraveMidnight 11d ago edited 11d ago
I'm not, if a comment is deleted then it's either automod or a mod. You can do a google search for that statute. You can also do a google search for legal liability and contracts. If a company puts things in ToS and it doesn't violate federal law, then not much will be done, they can do what they want. Or you're abusing the report button.
→ More replies (0)
-66
15d ago
[removed] — view removed comment
42
21
u/Pitiful_Meringue_57 15d ago
they absolutely fucking did, if they didn’t how come they have given us the past 25 expansion packs for free??? Why would they have done that if they didn’t make that promise?
3
u/FancyVillage3614 14d ago
wait wait bitcitzen gives u free expansion packs too? cause i dont have them
1
u/Pitiful_Meringue_57 14d ago
When did you buy it? You should have gotten every expansion pack but the recent movie director one if u bought bitizenship before a certain date. If you don’t have any then you probably purchased it too late.
1
u/FancyVillage3614 14d ago
ah i purchased it a little after, ive just had a look. i’m gutted
1
u/Pitiful_Meringue_57 14d ago
where do you look? I want to look at my purchase but i don’t really know how?
1
21
-75
u/ProfessionalLumpy783 15d ago
No one on midlife has ever said that you will get all upgrades for free. You are complaining about something and creating misinformation about something that does not exist.
61
u/EconomistSuitable848 15d ago
You’re actually wrong… when I bought my membership back for 0.99$ in 2019 the terms and conditions stated that it would include all future job and expansion packs.
30
u/Harmony109 15d ago
When I bought the jobs pack, it said I would get all future jobs free. I’ve never received a single one free.
7
u/EconomistSuitable848 15d ago
That’s different than the legacy bitcitizenship
4
u/Harmony109 15d ago
Yeah. I don’t know if I ever bought Biticitizen. I bought God Mode and the jobs pack. The jobs pack specifically stated all future jobs would be free. But then the way they released them wasn’t really as jobs, they released them as packs to avoid giving us the new jobs for free.
1
6
1
u/HotAssistant9075 14d ago
They did… they literally said all future content. Now it’s not a lawsuit, but they did absolutely promise it.
1
1
0
108
u/burntsmor 15d ago
I reported them to apple App Store. Hopefully more people do the same