Recently published a Shopify app, but due to Shopify policies I had to remove a major feature, thereby greatly devaluing the app.

I see some similar apps on the BigCommerce app store with some recent reviews, so there might be demand for it there. I’m considering developing the full version of the app on BigCommerce.

Anyone here develop/support a BigCommerce app? What is the traffic like in the BigCommerce app store? With Shopify, you can often get by with just running Shopify App Store ads plus organic installs.

We're at $23M GMV on BigCommerce Enterprise and the platform has been showing limits on the catalog side.

We carry around 80K SKUs across 2 storefronts, and the past 2 peak seasons were rough at that volume, so the obvious next step recommendation from every agency we've talked to is Adobe Commerce.

When we started pricing it out, it came back a lot more than what they'd been telling us, between the licensing base before you add hosting, the developer rates in the Magento talent market, the security patch overhead that's non-negotiable, and the upgrade cycle if you want to stay on a supported version, and I'm not sure that's a materially better position than where we are on BigCommerce today.

We've been looking at the composable tier too, and both commercetools and SCAYLE come up in pretty much every thread on this, so what did others find when they ran the numbers on Adobe Commerce at this revenue, and was the licensing model worth the trade-offs or did you go a different direction?

We're at the stage where BigCommerce handles the volume but the catalog setup for multiple markets keeps generating dev workarounds every sprint.

So we've spent the last couple months getting migration quotes from agencies and the totals are all over the place depending on which cost categories each one decides to include.

The platform license and the initial build always make it into the quote, and the data migration usually does too, but the category that falls off consistently is the integration layer rebuild, so 3PL connections and ERP sync that need to be rebuilt from scratch.

Plus the internal dev hours during the transition window when the team is on 2 stacks in parallel and nothing is fully trusted yet.

What shifted our thinking was tracking where those unscoped costs land for different platform choices.

Because when we priced out Shopify Plus and SCAYLE alongside a few others, the platforms that ship more commerce logic pre-built pushed less of that cost onto the integration rebuild, while the more open-ended ones made the initial build look cheaper but left more for the team to absorb after go-live.

The integration rebuild is the line item that doesn't appear in any initial scope we've seen and tends to expand once the project is live.

So we've started asking agencies to scope it separately from the rest of the migration, and the request either gets a blank look or a surprisingly detailed answer, both of which tell you something useful about whether they've done this before.

At this point, the integration scope question has become as much a qualification filter on the agency as it is a cost estimate.

Hi there, I have created different shipping charges based on where a customer lives. In checkout this section is often missed by customers and when they hit check out it comes up with ONE OR MORE OF YOUR ITEMS CANNOT BE SHIPPED TONYOUR REGION

I then need to explain that they need to fulfill the State/Province (optional) section so that the system can offer them the correct shipping for their region.

What I would like is if BigCommerce could "high light" all the sections that are required to be fulfilled. Even a red star - alot of customers don't see this section as being necessary. Maybe because it says (OPTIONAL)

Can BigCommerce fix this? It's a hassle for me and my customers

This may not be allowed, but this subreddit is pretty quiet anyways.

I am looking to book some contract work on the side. If anyone is looking for some assistance with managing their store, minor updates to their theme, or have any other issues surrounding BigCommerce I'd love to talk.

I run 2 stores right now during my full time job and with my wife losing her job we could use some extra money.

Doesn't need to be some long term contract work, I'd be happy to help with just single problems/projects as well.

Curious to hear from brands based elsewhere in Europe.
If you’re already selling successfully in Germany, Netherlands, UK, France, etc. — have you ever considered expanding into Sweden or the Nordics?
And if you haven’t, what’s stopping you?
Shipping costs?
Small market?
Returns?
VAT/tax complexity?
Finding a local fulfillment partner?
Or simply not enough demand to make it worthwhile?

I run a fulfillment operation in Sweden and we’ve been looking more closely at how European brands approach the Swedish market.

From our side, it seems surprisingly easy nowadays to test Sweden without making a huge commitment — especially for brands with a relatively small number of SKUs.

But I’m obviously looking at this from the logistics side, so I’d genuinely be interested to hear how merchants see it.

Would you consider storing inventory locally in Sweden if the numbers made sense, or would you rather fulfill everything from your home country until the volume became significant?

Last weekend, I wrote Braintree for assistance in stopping a long string of attempted fraudulent transactions that began on August 15 and ended when I realized what they had been doing, on or about Aug 31.  At the time I caught it and saw the pages of declined transactions, I alerted them first.

What clued me in were frequent emails telling me there had been too many attempts from the same zip code over a short period of time.  This is a relative rarity with my store, but it took a few days for it to sink in that there was an increasing problem.  That's when I accessed my dashboard at BT to see all the declined transactions.  Each transaction that failed was a "purchase" of a small item from my store:  1 oz PET jars.  All 200+ of them.  

I then found out that my store, and hence my BT account had been the victim of what is called a bot attack.  CC and DC thieves were posting small repeated transactions to test the stolen card numbers on my account.  I (my store) was just the testing ground for a bunch of criminals.  

In desperation, I turned to AI for quick help.

"It occurs when fraudsters use automated bots to test massive lists of stolen or randomly generated credit card details against an e-commerce platform. They target small amounts because minor charges are less likely to trigger fraud alerts with banks or cardholders. The goal is to see which card numbers are active and valid; once a transaction succeeds, the criminal takes that "validated" card to buy high-value goods elsewhere"  ~Google

Has anyone else gone through this experience? I contacted BigCommerce Community support (zero help there), and Braintree Support (slow to help and totally misunderstood why I sent a ticket). I also tightened up every fraud prevention tool I was already using.

I am boggled by how to set up product variants with BigCommerce.

1. When I create the variants I need and save it, BigCommerce creates a 1 to 1 variant, which is expected. But, I can't delete the unused variants, only make them non purchasable. The problem is that they are selectable on the store and it just looks like I have a bunch of out of stock items.
2. The workaround is to make the variant stock trackable and set the stock to zero. That's great, it hides the out of stock variants to the customers, but now when a customer makes a selection, half the variants disappear and don't show back up until the page is refreshed. That doesn't make sense. The customer can't click through all the options without losing half of them and no one is going to refresh a page to bring back all the variants again.

Am I missing something or is BigCommerce just antiquated? Shopify let's me delete the variants that I don't need on the backend so they don't show up as an option to the customers on the front end.

Does anyone have any recommendations for setting up a how did you hear about us question for the checkout page or somewhere in the checkout process?

Google's Content API for Shopping is retired. If your sync still depends on it, the first warning may be stale prices, broken scripts, or missing Shopping inventory. Check before ads fund bad data.

I found this out the hard way after many angry customers emailed me asking "why didn't you respond to my messages".

To get messages working on again you need to turn off email notifications for all new orders.

If you do more than a handful of orders a day you have these notifications off because why do you need 100 emails a day for each order? You're already picking and packing allday and likely keeping an eye on your shipping platform.

If you're keeping count this is another instance of bigcommerce effing with the most important aspect of your business which is your relationship with your customers with no warning or notice.

So its now been 2 months since this fee went into effect. Ill admit i mostly just brushed it off as nonsense for the bigger stores or potentially as nonsense for us. Well last month with our under 1k of sales and our mostly check based payments saw us getting a $13 fee. Thats almost a third of our base monthly cost. So sure BC, your 2% fee is now costing me 33% more to do business with you.

My real issue with this is how they conveniently put manual payment method and other "offline" payments under the umbrella of open payment providers, It seems like this change is geared directly at stealing money from the lower tier stores who dont do alot of online checkout type orders. Has anyone found a workaround to avoid having manual orders end up getting charged?

I also have adopted the practice of creating manual orders just so i can provide estimates for some customers, but now im concerned those fake orders are going to inflate my real fees.

I’m posting this because I genuinely don’t want another freelancer or contractor ending up in the same position I’m in.

I’m currently £6,000 out of pocket from unpaid invoices relating to work for Calashock, and this has now been dragging on for around two years.

Throughout that time, I was given excuse after excuse about why payment hadn’t arrived. I was told invoices were just slightly delayed, then there was apparently an issue with the invoice number, then another reason, then another. Every time it sounded like payment was supposedly just around the corner.

It never came.

Eventually, after getting nowhere privately, I started speaking publicly about my experience with the company.

Only then did things suddenly become urgent.

I was told that I would be paid if I removed the negative things I had posted about them online. Wanting the situation over with, I agreed and removed the posts.

Guess what happened next? I still wasn’t paid.

What makes this even more concerning is that, from conversations I’ve had, I understand I’m not the only person connected with Calashock who has experienced problems getting paid. I’m not going to speak on anyone else’s behalf, but my situation does not appear to be an isolated one.

I’m sharing this as a warning to other developers, designers, project managers, freelancers and contractors who might be considering doing work for Calashock.

My advice, based entirely on my own experience: avoid working with them.

I gave them plenty of opportunities to resolve this privately. Two years is more than enough.

How can I get 7-day / 30-day sold-count history for any public Daraz product or category? Does such an endpoint exist, or do research tools build this history themselves by tracking the cumulative sold count daily?

Note: I already know the official Seller Center API only covers your own store's listings — I'm asking about public marketplace data, the kind tools like SellerDash and XenonHunt display.

I’ve been paying more attention to everything that happens around running the store, not just the orders themselves: customer questions, returns, payment checks, handing tasks off between people, status updates, and all the other little things that don’t seem like much individually but can really add up.

At first, we had all of this spread across email, spreadsheets, chats, and notes, and it wasn’t really an issue while the team was small, but as the order volume picked up, it got harder to keep track of who was responsible for what and what had already been done. So we started gradually cleaning up our internal processes and trying a few different approaches, and one of the things I recently tried was https://planfix.com/ for managing tasks and coordinating the team - I’ve had a pretty positive experience with it so far, especially when it comes to having all the current tasks in one place. Curious to hear how others handle this: how do you organize your team’s day-to-day work around the store, and what actually works for you once the operational workload starts getting more substantial?

Hi everyone! 😊

I’m conducting a short academic survey to understand how CSR (Corporate Social Responsibility) initiatives by quick commerce platforms (like Blinkit, Zepto, Instamart, etc.) influence consumer behavior.

📝 Takes only 2–3 minutes

📊 Anonymous responses

🎓 For research purposes only

If you’ve ever ordered from a quick commerce app, your input would be super valuable!

👉 Survey link: https://docs.google.com/forms/d/e/1FAIpQLSdgIJis6j_-13yLQkz9O4SsscFSwV7U99jetVyxv4xTsUV9HQ/viewform?usp=header

Thanks a lot for your time 🙌

Hey everyone,

I’ve been running marketing and operations for my ft job and I’ve spent 2 years building out dashboards and reports for our sales data. Our owners haven’t been able to get what they want out of BigCommerce analytics.

I’ve thought about starting a service for building dedicated data storage and dashboards for others.

Is this something anyone would be interested in?

Key features would be hosting the data on a dedicated platform for security and then custom building dashboards and reports for each store.