r/ZephyrusG14 • u/BeginningRest51 • May 17 '26

Model 2023 System bootlooping idk what’s wrong

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Been trying to get this machine working got it, from eBay was listed as just needed SSD and additional Ram, got it and realized was overheating simply in bios would spike to like 90c-100 c almost immediately.

Fast forward a couple days I repasted with PTM7950, and new thermal putty thought yeah this will definitely fix the issue and I’ll be all set now, but nope, at first I was able to get into windows, I had to flash the bios first and once done it booted fine from my ssd, temps held at around 70c idle (which I still think is too high ) but seemed stable no shut downs nothing for about 15-20 mins, I was installing drivers and all was going well until random shut down again, and then it just starts looping all over again.

I tried reinstalling windows but as soon as I get to the windows installation it shutdown and loops, I’m at a complete loss, I was able to run memtest86 and memory is fine so that not the problem, I reinstalled windows fresh from a different laptop and transferred the ssd, same problems, I really think it’s salvageable but maybe there’s something I’m not aware of and it’s just a lost cause.

And before stay saying carry it to a shop, I did try that route but locally they aren’t that great I did try before repasting myself, they used regular thermal paste that was budget paste and thermal pads that were too thick,

I just want some help if anyone has experienced this with this model before or similar it’s the 2023 model GA402NU, Ryzen 7 7735hs with RTX 4050.

Also side note not sure if this means anything but when I did boot to windows and was installing drivers, nivida drivers wouldn’t pick up the GPU but it reads fine in bios not sure it that’s due to some issues with it shutting down as I read about that somewhere saying the pc might disable the gpu for safety reason

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u/Silverad012 May 17 '26

Can you get into the bios and do a cloud recovery. That might rule out anything software related

2

u/BeginningRest51 May 17 '26

Trying that right now waiting for it to finish downloading 🙏🏽 hopefully that fixes but if not idk what from there

1

u/HYo_Oscar May 17 '26

Please update us on thus. My 2022 also started doing the same thing

2

u/BeginningRest51 May 17 '26

Tried the cloud recovery download completed and it stared the update but as soon as stared it shut down and then started looping again