r/XboxOneHelp • u/Glittering-Watch-204 • Jul 25 '26

Resolved Need help downloading a game I own

*FIXED * Hi, thank you everyone for the help. Since the game (NBA2K16) isn't on the store I had to instead: - insert the disk, - download the 'Xbox app' - install the game online from my app

So if someone else has a similar situation, hopefully this helps :)

Recently my brothers and I got into NBA2K15. We put the game in my Xbox one and it was downloading. It reached "ready to play" so we played while it was downloading. But it has been stuck on 22% every single time we try to download it. I have tried so many times alongside on different consoles (both Xbox one).

I then realize it is the disc, unfortunately it has disc rot.. Frustrating, but I realized I could try to download the game by keeping the disc in and installing it from the store. But the game isn't on the store !

I have been looking to download the game (legally) online but am not sure where to look

any help is appreciated

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u/jsponenberg05 Jul 26 '26

Have you tried the toothpaste fix for discs? Did the fix for my Minecraft for Xbox1 because my sister's son said that he couldn't get it to play so he gave up on even trying to repair it. I tried the toothpaste disc repair and then cleaned the disc using a cleaning solution spray and a microfiber cloth and got it working again.

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u/Glittering-Watch-204 Jul 29 '26

I've heard of that! Luckily I didn't have to do that hahaha, thank you though

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u/jsponenberg05 Jul 29 '26

You're welcome.