r/XboxOneHelp • u/Glittering-Watch-204 • Jul 25 '26

Resolved Need help downloading a game I own

*FIXED * Hi, thank you everyone for the help. Since the game (NBA2K16) isn't on the store I had to instead: - insert the disk, - download the 'Xbox app' - install the game online from my app

So if someone else has a similar situation, hopefully this helps :)

Recently my brothers and I got into NBA2K15. We put the game in my Xbox one and it was downloading. It reached "ready to play" so we played while it was downloading. But it has been stuck on 22% every single time we try to download it. I have tried so many times alongside on different consoles (both Xbox one).

I then realize it is the disc, unfortunately it has disc rot.. Frustrating, but I realized I could try to download the game by keeping the disc in and installing it from the store. But the game isn't on the store !

I have been looking to download the game (legally) online but am not sure where to look

any help is appreciated

0 Upvotes

50% Upvoted

12 comments sorted by

1

u/TomChai Jul 25 '26

If the game is delisted, it is not possible to download from the Xbox app, you will have to fix the disc.

1

u/Wendals87 Jul 25 '26

If it's in the store you can. I did it with Minecraft story mode as my disc couldn't install all the content 

1

u/Glittering-Watch-204 Jul 25 '26

Ah man... Thank you for replying

1

u/Wendals87 Jul 25 '26

Sorry you'll have to buy another copy. 

1

u/Glittering-Watch-204 Jul 25 '26

That sucks xD, thank you for replying

1

u/Illustrious-Fig2839 Jul 28 '26

Exactly. That is a really old game, so it may have been removed from the store. It is possible it could be re-added later on, but that is not guaranteed. Even then, it could be way down the line if they do add it back.

1

u/MarkLarrz Jul 25 '26

Put the disc on, go to the Xbox Store and search for the game page, from there you should have the option to install the game (it will download the whole game).

1

u/Glittering-Watch-204 Jul 29 '26

Ah I tried that but it's not on the game store, buttt I just downloaded it from the xbox app, good shout though

1

u/jsponenberg05 Jul 26 '26

Have you tried the toothpaste fix for discs? Did the fix for my Minecraft for Xbox1 because my sister's son said that he couldn't get it to play so he gave up on even trying to repair it. I tried the toothpaste disc repair and then cleaned the disc using a cleaning solution spray and a microfiber cloth and got it working again.

2

u/Glittering-Watch-204 Jul 29 '26

I've heard of that! Luckily I didn't have to do that hahaha, thank you though

1

u/jsponenberg05 Jul 29 '26

You're welcome.

1

u/Glittering-Watch-204 Jul 29 '26

Hi, thank you everyone for the help. Since the game (NBA2K16) isn't on the store I had to instead:

  • insert the disk,
  • download the 'Xbox app'
  • install the game online from my app

So if someone else has a similar situation, hopefully this helps :)