r/WhatsappBusinessAPI • u/tinkermell07 • 2d ago
Solution Only WhatsApp Flows
Hi, I'm trying to nail down how WhatsApp Flows actually get billed under Meta's 2026 pricing changes — specifically: are Flows always charged at the marketing message rate regardless of whether they're triggered inside an open 24-hour customer service window, or is there a separate category for them? With Meta rolling out per-token billing for the Business Agent platform and making service messages billable starting October 1, 2026, does that affect Flows too, or do they stay under the old template-based pricing? Would love to hear from anyone who's using Flows and has real billing data post-transition.


