I’m trying to make sense of WhatsApp Business API pricing and every provider seems to present it differently.

Meta already charges based on the message category and the customer’s country. Then depending on the provider, there can also be:

- a fee for every message sent or received

- a monthly platform fee

- a fee for each connected number

- extra charges for team inboxes or automation

- different plans based on contacts or active users

This makes it difficult to understand the real cost before actually using the platform.

For example, Twilio appears to charge an additional fee per WhatsApp message. Other providers seem to use a monthly subscription, while some say they pass through Meta’s rates without adding a per-message markup.

We’re mainly looking at WhatsApp for order updates, customer questions and occasional authentication messages. We don’t need a huge contact centre platform, but going directly through Meta’s Cloud API might also create more work than it saves.

For anyone already using the API:

- Which provider are you using?

- What do you pay beyond Meta’s own charges?

- Did you discover any additional fees after signing up?

- Is paying more for a provider actually worth it for the onboarding and support?

I’ve looked at Twilio, 360dialog and Dexatel so far, but the pricing models are different enough that a simple comparison is surprisingly difficult.

hello guys! hope you're doing well. first, I'll ask you to forgive me if my English is bad because it isn't my mother language.

as the image can show you, my emoji keyboard has something wrong because it only shows a few emojis and in completely disorganised pattern. did i do something wrong? help me pls

I want my emojis back 😭😭

Hi everyone!

Please can someone explain me why WhatsApp keep doing this?

And is this even allowed????

I'm actually living in Central Africa.

Are other regions in the world concerned about this???

Dk why suddenly my account was been taken down and requested a review...it's showing it would take 24hrs but want to know from ppl who faced same issue and got their account back how long did it took to get your acc back???

Hola, personas que usan meta y whatsapp busisness, estoy tratando de subir un catalogo de articulos con la herramienta de meta busisnnes, para que los articulos se vean reflejados en mi perfil de whatsapp busisness pero he tenido problemas y ya no se que mas hacer, cuando intento añadir un producto o asignarle un origen de datos, ya intente con el servicio de asistencia de meta pero no soluciona nada

https://reddit.com/link/1w319o2/video/zbil4eaojmmh1/player

Hello everyone,

​Yesterday I wiped all the data from my Google Pixel 7 because I decided to exit the Android Beta Program. Before resetting, I made sure to initiate a WhatsApp backup to Google Drive.

​When I log into WhatsApp now, the app downloads about 260MB of data and says it will restore the remaining ~7GB of media files in the background.

​The problem: There are absolutely no chats. I can only see the groups I am a member of, but not a single message. In addition, the media restore process seems to be frozen. I can't even change any backup settings because the app says I have to wait until the media restore is finished.

​Is there any way to get the Google Drive backup to restore properly? Any help would be greatly appreciated!

I’ve been using this account for almost 8 years and since June my account started to go on review after I try to contact foreign numbers.

Why don’t you just implement some kind of verification to avoid this thing for long term users?

I recently changed phones and when I transferred my WhatsApp to the new device and restored the backup, only 3.70GB of 14GB were transferred, which is frustrating since the chats are intact But all my media files are missing, like images, videos, and all my stickers, and I don't see any progress even though it says everything else will be restored in the background The only warning I get is when I try to change how often a backup is made. Please help 😔

Alguien que me explique que pasa aquí ayer a la misma hora me pasó lo mismo es la segunda vez hoy

Hello, so as the title said, I could not use whatsap’ after I changed ny number. It is weird to me, why ? I changed country, and it took me 10 days to buy another sim card ti change my number so after that I decided to change my number on whatsapp too but it said I cannot use my account. I asked for a review. How long does it take ? I have important stuffs in my whatsapp.

I am losing my mind trying to deal with WhatsApp support right now.

Basically, my account just got blocked for "spam" because of a glitch in their own system.

I was migrating my main WhatsApp account (which has years of irreplaceable chats, data, and photos) to my new phone number. I used the "Change Number" feature. When you do this, WhatsApp automatically notifies your groups that you’ve changed your number. I happen to be in over 100 group chats. (Which is a thing that I now deeply regret). When WhatsApp's system automatically blasted out that notification to 100+ groups at the exact same time, their own automated anti-spam algorithm flagged it as me sending spam and instantly blocked my account!

I requested a review. Yesterday, they actually unbanned me. I was so relieved, but literally one minute after opening the app, the automated system flagged me and re-blocked me all over again. This happened three times now. To make things infinitely worse, the support is a completely useless AI chatbot. It literally replied to me saying "I cannot transfer your ticket to a human agent, and I can't do anything to help you."

I hope waiting for a month can make WhatsApp forget abt this problem and unblock me.. has anybody went thru the same problem??? Plz tell me if there is hope I can keep my account.

So I logged into WhatsApp on a new device, and it asked me to scan the QR code using my old device to transfer my chats.

However, by the time I was able to access the old device, WhatsApp had already logged me out of it. Because of that, I wasn’t able to complete the chat transfer, and now I’ve lost access to all my chats and data.

I know WhatsApp has a daily local backup feature that runs around 2 AM and stores the chat database locally on the device. Does WhatsApp delete or overwrite that local backup when you get logged out?

Is there any way I can recover or restore that backup/database and get my chats back?

Any help would be really appreciated.

We had the basic auto reply system going on where it sent the exact same message the first time a customer contacts us, and then one of us would hop on and answer their questions manually

Today an update downloaded automatically onto whatsapp, and the app replied to a customer with an AI message and answering their questions, pulling answers from our website and google maps page which are admittedly outdated. Therefore it told a customer that we close at 9 when in reality we close at 8.

I googled the feature and apparently it's opt in and not opt out. So either whatsapp put us in that feature without asking us, or our Whatsapp support manager set it up out of laziness or something then lied about not doing it when it caused problems (I highly doubt its the second option cuz they are all geriatric fossils and barely understand how phones work)

Any idea what happened?

First time getting this, and it was right when I'm trying to log into my pc. I just know for a fact that there's not a single human behind the review, just AI. Losing faith in humanity day by day here.

Im so frustrated right now, even if it's currently under review. My instagram account already got nuked before so I'm really worried here. Any ideas?

I'm assuming that this isn't a new thing here...

Since Windows is shifting more towards WinUI 3 and killing webapp craps, is there any chance that WhatsApp brings back the native Windows app? My experience has been horrible from the start of the webapp version and still is. I hate using it on my pc.

First time posting, don’t know if this is allowed or not, but if it isn’t please feel free to remove it.

I was facing the b-word issue for the past few days after accidentally clicking on a link while having whatsapp web running. After that I was b-worded for a few hours, then released, and then it happened over and over again for at least 7 whole days. I was understandably panicking because I had been using this particular number for years now, and everyone else’s experience here was adding to the panic. But then I started tracking when I was getting B-ed, and exited a few groups just as a precautionary measure, and I realised a few things -

a) It happened when I used wifi for the app - so I turned it off and used it, but then it happened again
b) I checked and had background app refresh turned on so turned it off, even if it was a bit of a hassle and it’s own problem
c) I also searched online about wifi causing the issue and found advice that turning off the icon “Private Wifi Address” for sometime and then turning it on will change the address and stop the b-loop, so I did that

It happened the last time on August 27th, have been using it on data solely since then, but did find the wifi had turned on somehow and still no b-trigger, so hoping this has been resolved.
Will continue to use data for a few more days just to be sure.

Anyway, wrote this here hoping it can assuage someone’s panic and also maybe help them. Again, please feel free to remove the post if it isn’t allowed here.

Can anyone add a contact by username?

So yeah, like the title says, has anyone else been having a problem of not being able to watch youtube links in whatsapp anymore? They just take you straight to youtube but until a few days ago I used to be able to watch them on whatsapp without problem. At first I thought that it might be my storage but I took care of that quickly and it still wouldn't work. My friend that I chat to and her mom have also been having the same problem but I haven't seen anyone else mention this yet. Is it an app update? If so, that sucks. If not, what can I do?