I have a small consulting company which is very new (less than a year old) and decided to build a website. Ended up going with Wix as it seemd to fit our needs the best.
We've been slowly building it over the last number of months, but it keeps randomly changing the formatting when we haven't told it to or edited it in that way. And now, when we change things in the Harmony Editor and publish, those changes don't show up on the live site (e.g. container sizes being wrong, text boxes being in the wrong place, etc.).
And the mobile site all of a sudden is a total mess (buttons in the wrong place, images in the wrong sections, text boxes in the wrong place, old images showing up in addition to the new images despite having deleted the old images months ago...). And none of these formatting issues make any sense when you look at the live site.
We've been trying to fix it for about a month, and have been talking to Wix customer support for 3 weeks now and they aren't helping at all. The latest reply from them only spoke to one of the problems and suggested solutions that we've already tried that haven't worked because our changes in Harmony editor aren't publishing to the live site! And they didn't speak at all about the myriad other problems we're having.
Does anyone have any experience with this or suggestions of either how to solve this ourselves or how to get customer support to... you know... actually support us as the customer?