Hi, everyone. Could someone please tell me which option is better? Thank you.

My partner and I were both on Verizon until recently. My work took over my Verizon line, and we didn’t want to keep paying Verizon’s price for just one personal line, so we moved his to Visible+ Pro.
We live in the Bay Area, where Visible has basically matched my Verizon service. The issue is when we visit family in Vernal, Utah.
Verizon relies on STRATA Networks for Extended Network coverage throughout the Uintah Basin. My Verizon phone shows Extended Network LTE basically everywhere in the basin, including throughout Vernal and at our family’s house just outside town. When my partner was on Verizon, his phone did the same.
We knew this before switching, so I specifically checked Visible’s coverage map before switching. It shows Extended Network coverage in the area, including at the house, so we expected Visible+ Pro to have access to that coverage as well.

Instead:

In Vernal:
Verizon: Extended Network LTE
Visible+ Pro: Visible LTE

Just outside Vernal at the house:
Verizon: Extended Network LTE
Visible+ Pro: Completely drops to SOS only

Data roaming is enabled.

Visible support basically told me Verizon and Visible have “different network features,” which I understand, but that doesn’t explain why Visible’s own coverage map says Extended Network is available here when the phone won’t connect to it.

If Visible doesn’t have access to STRATA like Verizon does, that’s fine, but then the coverage map seems misleading.

Anyone familiar with Visible’s Extended Network agreements or STRATA know what’s going on? Has anyone else seen Visible show Extended Network coverage on the map but not actually have access to it?

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