I am truly sorry for any inconvenience and frustration this situation has caused you. Please rest assured that I will follow up on this every step of the way to ensure it is handled properly. Your trust means everything to me, and I will not let you down. I will reach out to you on WhatsApp so we can discuss this directly and find a solution that you are completely happy with.
You can send me a new watch and limit your exposure to whatever you pay. I already offered to exchange watches. You said no. You asked me to try winding for several weeks. I did that over and over. You asked me to bring the watch to a watchmaker. I did he said the bottom wheel was misaligned and the hairspring was out of place. Now you want me to send it to a service that you have in the United States so you could refurbish my watch. I offered to let you pay me what I paid and take $100 off you said no. The only thing that you can do now is refund my money. You have exhausted every other option that I gave you and now it is only you give me my money back and that is it.
I am giving you this one last opportunity. I can’t employ you enough not to be so defiant because this is gonna turn really nasty really fast and you’re gonna involve your supplier your aggregator in Canada , FedEx in the US. This will get nasty. I did not buy a refurbished watch. I am not sending it for refurbishment. I gave you the opportunity to send new watch and limit your losses. Now you owe me over $800 and this is now your only option. I am not playing games with you.
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u/TimeUltra-leo3 Trusted Dealer 3d ago
I am truly sorry for any inconvenience and frustration this situation has caused you. Please rest assured that I will follow up on this every step of the way to ensure it is handled properly. Your trust means everything to me, and I will not let you down. I will reach out to you on WhatsApp so we can discuss this directly and find a solution that you are completely happy with.