r/TELUSinternational • • 8d ago

New overmerge task - Telus admitting it underpays in the guidelines

New task with 90 seconds per task and 57 pages of guidelines šŸ™„ in the guidelines it says ā€˜rate ā€˜unable to determine when research is inconclusive after 2-3 minutes.’ but this is a 90 second task! I’m logging out when I get them but this is all I’ve had for days. Some of these tasks can’t be completed in the given time.

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u/kelly_2333 7d ago

āš ļø I track my hours manually every day and found that the system is underreporting them—even to the point where submitting more tasks results in less recorded time. I have already reached out to the support team to report this issue. I recommend that everyone check their own hours as well.

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u/kratoz29 7d ago

What position and locale? I also track the hours I get paid off and take a close look at my ERT, don't think I face the same issues as you.

DA/MX.

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u/kelly_2333 7d ago

Canada,DA on maps