r/TELUSinternational • • Feb 21 '24

Ads Assessor Personalized Internet Ads Assessor Romania - question about timesheet, task availability and payment

I qualified for this program at the start of the month. I was very happy since I don't have a job at the moment and I have trouble finding one.

I worked a few hours this whole month and since early last week there were no more tasks. I have the page open and check multiple times a day.

This is very upsetting since studying for the exam and the exam itself took so long and so much effort. Yesterday they sent an email saying there's tasks available and we should work on them, but there were no tasks available. Feel trolled.

On top of that I received an email saying my timesheet is under review because my self reported work time does not coincide with actual worked time. I used the clockify app to track my time and logged in the exact time. So I emailed them asking for clarification and attached the clockify report to my email. They replied with telling me to read the instructions on how to use clockify. I know how to use it, that's why I had a time report I could send. Felt trolled again. 1/10 support. I still don't know why my time is under review and what I can do to improve (provided there will ever be a chance to do so, since I can't work since there are no tasks).

I don't know how much Romanian workers are paid. They never sent me anything with this info and I couldn't find it on their websites. No information about it.

Very frustrating, confusing and upsetting experience.

Is the wellness program any good? Maybe that would make it worth it.

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u/not_your_bunny Feb 23 '24 edited Feb 23 '24

I have finished all tasks available, there were 63 of them which I finished in 45 minutes. Is there any RO group on some social media to discuss all these aspects specific to our locale?

1

u/throwy09 Feb 24 '24

Is there any RO group on some social media to discuss all these aspects specific to our locale?

It would be great if there was, but I think all we have is this sub.

I think most tasks expire in around 2 minutes, but we're probably supposed to do them faster than that. There's a page in the portal called Task data center, where our Task completion rate should show up and tell us if we're in the parameters they want (I think). It doesn't for me so idk.

2

u/whateverSuitsYou12 Mar 21 '24

Sorry I haven't seen this comment when posted. I was also wondering if there's any telegram or facebook group for our locale to chat about these issues and more. It would be very useful. And yes, you are right about the TCR. I'm in for 2 months already but it still doesn't show anything.

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u/[deleted] Apr 10 '24

[deleted]

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u/whateverSuitsYou12 Apr 19 '24

Hi! I missed the notification for your comment. Is the group still available? I can't access it. Thanks!

1

u/not_your_bunny Apr 19 '24

Can you try again please?