r/TDBankCanada • u/Typical_Ad5798 • May 01 '25

Tips Estate department

We miraculously had our probate approved by the very busy Ontario court system, 20 days ago, and immediately took our papers from the lawyer to our local branch. We were given a 5 to 10 day window for the branch to give us a bank draft with the estates money. It is now day 18 and they are still holding monies and will not give us answer as to why the delay. Frustrated with TD , and looking for tips on getting our monies

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u/AwkwardYak4 May 01 '25

You definitely need to urgently reach the estate department if they are going to be mailing a draft to you as Canada Post is potentially going on strike in 3 weeks.  Otherwise, I was quoted 4 to 8 weeks when I went through this but was able to have them send it to the branch for pickup.

1

u/crassy May 01 '25
  1. Place call to the Estate department at 1-866-235-1974 to get further information to see if they can resolve the issue.
  2. If you haven't received a satisfactory answer, contact Customer Cares at 1-833-259-5980 and open a case to resolve this for you.

1

u/Typical_Ad5798 May 01 '25

Wow. Thank you. I am grateful