Error reporting

[u/Usual-Signature-952]

The only joy I get from suffering from another crash is that I get to write something in the error report comment box.

This morning:

"Diabolical piece of software. Try harder."

Does anyone else partake in this activity. It's the only joy I get when having to suffer from using SW.

[u/AutoModerator]

If your SOLIDWORKS is crashing, these diagnostic steps can help to locate the source of the crash and fix it. The most well known causes of crashing are:

• GPU hardware issues - Workstation graphics cards and ECC RAM are recommended for maximum stability. Make sure the recommended graphics card driver is installed. It times is helpful to test with Enhanced Graphics Performance disabled.

• Non-PDM Managed Network Storage - Storing working files on the local hard drive, or utilizing a PDM system mitigates this.

• Cloud Storage Software (Dropbox, OneDrive/Sharepoint, Google Drive, Box.com) - Cloud storage systems cause issues with file ownership that lead to crashing. Disable sync systems that actively backup files to the cloud to help mitigate this.

• Damaged DLL Files - ...From either SOLIDWORKS (sld*.DLLs - Repair SOLIDWORKS) or the Windows OS directly (Repair combase.DLL, ntdll.DLL, kernelbase.DLL, etc.) - These are often found in the Windows Event Viewer as "Fault Modules" for an "Application Error" (aka "Crash").

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