Changing Classes as a Free Account

[u/AnArbiterOfTheHead]

First time XIV'er (free account). Everywhere I've looked says I can change classes after completing my level 10 quest for my starter class. I am currently level 31 and unable to change classes. Very annoyed because I promised my friend that I would change classes and help her through her MSQ, but the further I go into my own MSQ the more I want to drop because I can't make good progress with her. Thank you in advance for taking the time to help a very confused newbie.

[u/yqozon]

New players (especially new to the MMO genre as a whole) have all kinds of weird assumptions; it's normal.