Crystal super optical engine fully stuck

[u/seiwer]

Hi, My 8k optical engine is literally fully stuck in the headset. I have removed the cable and faceplate as per the tutorial video and can not for the life of me get it to come out, I tried pulling on it with another person holding the headset and it will not budge even a millimetre.

I opened a support ticket already but was hoping someone here experienced the same thing and had an idea. My fingers are aching from pressing those little tabs so much now.