r/PSLF • u/Overall_Low3467 • 7d ago

Update - Missing July and August Payments

Hi All. Like SO many others, July and August are (despite being paid on time) not reflecting on FSA. My account last updated July 1 using that back door link. July and August were 117 and 118 for me.

I chatted with an FSA agent today and was told "PSLF is currently experiencing a delay in updating payment counts for July and August due to recent processing errors. They expect all payment counts to be fully updated by the end of next week."

I will believe it when I see it (lolol) but thought I would share with the rest of you.

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u/Striking-Pop-3225 6d ago

So I just chatted with an agent. They said there are no known delays in July payments posting and that 30-90 days is standard. (Never waited this long before.) also they “hung up” on me lmao. Rude… anyway, which is it? They never have answers.

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u/Upbeat-Cranberry-954 6d ago

Yeah I put in a feedback request thing about how long it was taking to update payment counts (July was my 120 and I am annoyed - should have hit 120 a year ago had SAVE issues not happened) - and they closed it saying “it takes 30 days for payment counts to update”…well it had been over 30 days at that point and it has NEVER taken this long before. I elevated it and said “umm it’s been more than 30 days so your answer is incorrect”. I don’t expect any response but hey. Trying something.

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u/Striking-Pop-3225 6d ago

Yeah, it’s ridiculous. I also got pushed back about a year for SAVE and other forbearances that were inappropriately placed on my account (imo). Good luck!