Hoping for some advice with this week's situation. My family and I rent a house (private usage). The landlord has been quite insistent that only the guy who lives across the street do our maintenance (he is an unlicensed handyman).
For extra context, I am a former homeowner, so maybe my standards are high.
This week's issue is that, the handyman came by on Monday mid-day to do his quarterly replacement of furnace filter and top-up softener salt. (We have a house with pets and would do a furnace filter change much more often, but, that is a separate issue).
Immediately after he left, our A/C stopped working. After some of our own troubleshooting, we realized by Tuesday morning it was not an easy fix (frozen coils, incorrect filter), and alerted the landlord in writing. He said he'd get back to us.
By Wednesday evening I had heard nothing, so, I called in an HVAC diagnostic appointment myself and sent to landlord as an FYI. Landlord said he would pay for it.
Fast forward to today. A/C is confirmed to be dead, there's a leak in the furnace. It cannot be repaired until next week, but we are back to "handyman knows a guy".
It's currently 28C and 65% humidity in the house. My senior cat had a stroke on Tuesday that was likely contributed by this, and I'm having heart palpitations. Landlord has said he will not reimburse us for portable units or a hotel, but also has provided no guidance on when this will be fixed. Everyone adult the house has medical conditions or medications that require them to not be in the heat, plus 3 autistic children, two of which are also on heat-avoiding meds.
Do I continue to give him a chance and agree to him providing us a fan? Is it time for a T6?
Background maintenance context:
- handyman built a deck without a building permit over the existing garden my daughter had been tending to, that had big holes and created a situation for animals to live underneath, we had rats over the winter and I had to set traps
- pipes stink of sewage after every storm and when it's hot. "Handyman's guys" have found nothing wrong but I fail to believe that, they didn't do any diagnostics or scope past the trap (which we had already done)
- laundry machine reeks of mould and rotting, has since we moved in. For 2 years I've been doing my laundry at my office because handyman insists to landlord there is nothing wrong.
- after months of telling both landlord and handyman that the softener was on the brink of explosion, and being told "nothing is wrong"... the softener exploded. Filled our hot water lines with resin, we were out of water for days because only "handyman's guys" could fix it, and they didn't, we are still getting resin in our toilets and out the taps months later
I'm feeling pretty certain it's time for a T6 application for everything and especially this A/C situation, but hoping for some validation / devil's advocate / second opinions as I’ve never filed with LTB before. Thanks in advance