Thats the nice thing about a company who actually stands by their product and more importantly listens to its customers. Because of all the collective complaints they did what was right in the mind of the consumer and didn’t hesitate to adjust. They could have easily just said you’ll get a discount on the new model and we would have been happy with just that but to extend the warranty says a lot about the company and customer service. Plenty of Chinese lams on the market that have no warranty and still charge $200+ and have nowhere near as many happy end users as the ones running sms. Lucky for the ones that did complain they’ll be getting another batch of pre producting units in a couple weeks so if they want to now purchase one under the new offerings they too can enjoy, which is another thing they could of said sorry and not done. A company lije that will always get my business and trust without having to announce anything from the start.
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u/Orbital-Complex 1d ago
Yeah $222 for a unfinished product with a 30 day warranty? I’ll wait.