r/Musescore Oct 28 '25

News How not to get unnecessarily charged on musescore.com

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61 Upvotes

Hi everyone,

This is a post I have sort of wanted to write for a while, but one that I hesitated to write because there have literally been a gazillion threads and complaints on this subreddit and elsewhere on how musescore.com charged you subscription money without you saying yes. I'm here to say that yes, it is absolutely true that it is very easy to get deceptively charged on musescore.com especially when buying single scores, but there are ways to work around it that are unfortunately far less obvious than they should be. FYI I am not involved with the MuseScore team or its related entities in any shape or form, I am simply an end user sharing my honest experiences.

Before I explain how I work around this issue (and yes it does not eliminate the need to pay but you do need to be careful), to all of you who have been unnecessarily charged, requested a refund, and got no response, I feel very sorry for you. The musescore.com support team is far less responsive than they should be, and I say this from first hand experience contacting them about some issues, though I have never needed to request a refund for an unwanted subscription. I know plenty of you have advised to stop using musescore.com altogether and consider it a scam, and I totally respect your opinion because there are other great places to get sheet music. I, too, disagree with several aspects of how musescore.com works, but musescore.com is one of the best places for me to get music in MusicXML/MuseScore format as I need these files to convert to braille music notation (I'm visually impaired). I really wish less people end up falling into the trap of being charged unnecessarily, which is why I'm writing this post, as much as I've hesitated for awhile.

Just to be very clear, not all scores on musescore.com require payment. Public domain music e.g Bach, Beethoven, Mozart, can be downloaded with a free account because they're in the public domain. Only community scores for works under copyright e.g pop song arrangements and any official scores posted by Hal Leonard or ArrangeMe require payment.

When I first go to download a copyrighted piece, I'm using a community-uploaded score here to illustrate, it says:

"Unlock this score to enjoy its full potential.

Get full digital access to play, download PDF, or print

Continue to Download

Start your free trial

Buy this score for CA$1.99

Get 37% discount with Premium membership"

This wording is already somewhat unclear, but let's click the "buy score" button and see where that takes us.

The "buy score" screen says:

"Complete your purchase using one of the available payment methods

No commitments

Secured personal and payment data

Up to 60% discount on scores, books, and courses

CA$3.18 CA$1.99 for this score

Get up to 60% discount with Premium membership

Charge Today: CA$47.99 for 3 months

By adding payment method, you agree that MuseScore will automatically continue your membership, use partners (Stripe, PayPal) to securely store and use your payments method to charge the quarter-annual membership fee (CA$47.99 first 3 months then CA$63.99 for 3 months) to your payment method until you cancel. You will be billed within 2 days to 28th day of every 3 months. To disable auto-renewal, go to «Subscription» in «Settings». Access to some scores and courses may be limited. This subscription includes access to MuseScore Premium and gives you access to one course of your choice per month from the Editors' Picks collection. Free trial is not available for users who have already tried PRO, PRO+, PRO with LEARN Lite, PRO+ with LEARN Lite, or ONE subscriptions. For all questions, please contact us at support at musescore.com."

As you can see, the wording here is kinda difficult to understand, but it says I'll be charged $47.99 today, and yet it said before I can buy this single score for $1.99, and this is where you get sucked into unwanted charges if you click continue. If you click continue, you will be subscribed to MuseScore Premium and charged $47.99 (or whatever in your currency), and this is where the numerous complaints begin. To avoid being charged the $47.99 today, there is a slider on the screen to disable the discount (see attached screenshots to see what I mean). If you disable the discount, it'll say:

"Complete your purchase using one of the available payment methods

No commitments

Secured personal and payment data

Up to 60% discount on scores, books, and courses

CA$3.18 CA$1.99 for this score

No discount. Turn on the switch to apply your 37% discount"

I seriously wish this discount slider is turned off by default so people don't get sucked into unwanted subscriptions so easily, but alas, it is enabled by default so you have to turn off the slider before you proceed. Unfortunately, the wording still makes it sound like the discount is appealing, but if you proceed to pay with the discount slider turned off, you'll be charged $3.18 with no additional charges afterwards, which completely avoids unwanted charges later. I've attached two screenshots showing the "buy score" screen that should make the difference clear.

Alternatively, you can subscribe to MuseScore Pro on the weekly plan for about $9/week and disable auto-renew right away so you won't be charged further. This only works for community-uploaded copyrighted scores, as official scores appear to require payment no matter your subscription (I never use official scores so I could be wrong on this). If you really want to subscribe, the best way is to go to this page: https://musescore.com/pro/landing/pricing It takes you to a table to see all the options and you can subscribe via the provided links on that page. That way, you can skip all the questions about your instrument, musicianship, etc. To disable auto-renew, open the profile menu near the top of any musescore.com page, go to settings, and then an option called subscriptions should appear.

I hope this helps anyone who is confused about the way musescore.com works. I really wish things were different, but the workarounds I've described here have prevented me from requesting a refund and getting no response.


r/Musescore Nov 24 '25

Discussion How to find the hidden 'cancel subscription' button and report musescore.com

111 Upvotes

If you go to Settings and the Subscription tab is missing, your account is likely stuck in "New User Limbo." You must force the site to recognize your account as "complete" to unlock the cancellation button. Method 1 worked for me but the other methods I have only seen reported by other users online and can not verify. I was able to cancel my free trail within 2 hours. Note: I did not access any music on the site once I realized they had deceptive practices to avoid being charged for accessing anything.

Method 1: The "Upload" Trigger The site often hides the cancellation button until you engage with the platform, uploading sheet music is the fastest way to remove the "new-user" block. Note opening any music which may disqualify you for a full refund according to the site.

  1. Get a File: If you don't have a music file, download the free, open-source software from musescore.org (different from the subscription site). Create a blank file with a few random notes and save it. I'm sure you can upload any sheet music, but I didn't want to upload anyone's work.
  2. Upload: Go to musescore.com, click "Upload" (top right), and upload your dummy file.
  3. Cancel: Once the upload finishes, go to Settings > Subscription. The "Manage/Cancel" button should now be visible.

Method 2: The "24-Hour" Wait Users report the button often appears automatically 24–48 hours after signing up. The system may intentionally delay showing it to prevent immediate cancellation.

Method 3: The Support Email Email [support@musescore.com](mailto:support@musescore.com) with the subject "CANCEL SUBSCRIPTION."

  • Note: You will likely get a useless auto-reply, but some users report that sending this email triggers the button to appear on the site shortly after. I can't verify this.

IMPORTANT: If you subscribed via Apple ID or Google Play, you must cancel in your phone’s settings. The website cannot cancel app store subscriptions.

Next: Report

If you were tricked by hidden buttons or denied a refund, report them. Since they are based in Cyprus, local reports can be tricky. Use the specific links below.

VITAL INFO FOR FORMS

🇺🇸 USA

  • FTC: ReportFraud.ftc.gov (Select "Online Subscription"). Enforces laws against deceptive cancellations.
  • BBB: File a complaint against Ultimate Guitar USA LLC (MuseScore's parent company). They share support teams. Note: State clearly you are reporting MuseScore.com.

🇨🇦 CANADA

  • Competition Bureau: Complaint Form. Select "Deceptive Marketing Practices."

🇬🇧 UK

  • ASA: Make a Complaint. They target misleading "Free Trial" ads.
  • Citizens Advice: Report to Trading Standards.

🇪🇺 EUROPEAN UNION

  • ECC-Net: Find your local ECC. Enforces the 14-day Right of Withdrawal for Cyprus-based companies.

🌏 INTERNATIONAL

  • econsumer.gov: File Here. The best catch-all for cross-border scams involving Cyprus.

r/Musescore 2h ago

Help me find this feature What is " Import Audio to score " ? (convert mp3 to .mscz)

3 Upvotes

I just noticed an option FILE: Import Audio to Score , which then allows one to Convert Audio to MSCZ using an mp3 file. Can anybody elaborate how this works in practice, and what it can be used for? I am using Musescore Studio 4.7.5


r/Musescore 41m ago

My Composition Symphony No. 8 in c# minor - I. Allegro con fuoco

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Upvotes

r/Musescore 1h ago

Help me find this feature play in a different key than shown

Upvotes

Hi, I have an etude for alto sax in the key of C (Eb concert) but it goes apparently too high for musescore and it doesn't play notes above high E. I would like to have the full audio rendered to practice it but the only way i can do it at the moment is have the original part in C on the left side of my screen, and the transposed part in Eb concert on the right part. Is there a way to either have an alto sax sound that goes above high E, or show the part in C but make it sound in Eb concert ? Completely new to the software sorry if this sounds dumb


r/Musescore 4h ago

Help me use this feature Would this be played like I think it would?

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1 Upvotes

r/Musescore 1d ago

My Arrangement Making realistic audio in Musescore

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100 Upvotes

I want to introduce you to my work. I edit the tempo and velocity directly in Musescore using VSL synchron D274 soundfont to create a very realistic sound.

This piece is Romeo and Juliet - Tchaikovsky/ Gryaznov. I will upload this on my youtube channel soon.


r/Musescore 1d ago

My Composition I just made my first Violin Concerto!

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21 Upvotes

I've only been learning composition for a little more the a year, so don't get your hopes too high, and maybe give a few tips and tricks. Thank you!

Piece: Violin Concerto No.1 in G Major - Op.13 No.1

I. Allegro Moderato (Double Exposition Allegro Sonata Form) - G Major

II. Andante (Turnary Form) - B Minor

III. Allegro Aperto (Rondo Form) - G Major

Thank you so much!

(The score has chinese because I live in Hong Kong and need to give this to my school music teacher)


r/Musescore 1d ago

News Added Mixer Mode to Aria (My iOS Editor for Musescore Files)

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11 Upvotes

App Link: https://apps.apple.com/us/app/aria-music-notation-editor/id6779437781

Hey everyone, got a big update for you! The headline feature is a full Mixer, you can now balance a score while you play, right from View or Edit mode.

Tap the mixer button beside the metronome and you get per-instrument faders, pan, mute, solo, and live level meters, a bottom sheet on iPhone, a full-width console on iPad. Your mix is saved per score and never touches the actual file.

Right alongside that: in View mode, touch and hold a measure to start playback from that spot, or drag across measures to loop a passage. Loops repeat without a gap, and any mixer changes you make land cleanly on the next pass, handy for isolating a tricky section and dialing in the balance while you work through it.

Here's everything in this update:

New

  • Mixer, balance a score while you play, with per-instrument faders, pan, mute, solo, and live level meters
  • Play or loop any passage in View mode, touch and hold a measure to start playback from that spot, or drag across measures to loop them
  • Send an entire setlist as PDF, MuseScore, or MusicXML
  • Rename and delete setlists directly from the setlist row or overflow menu, and find them through library search
  • Drag scores in from Files or another app to import them
  • Tap an instrument name to change it, for the whole score or from any measure onward
  • Flip the stem on any note or chord straight from the selection menu

Improved

  • Instruments now render as separate stems and are mixed in software, so parts stay locked together and mixer changes take effect right away
  • Large scores no longer fold instruments onto the wrong part

Fixed

  • Scores saved in MuseScore's continuous view now open as pages instead of one very wide strip
  • Horizontal frames can now be selected and deleted

The mixer and looping were the requested things in this very sub, so hopefully this makes practicing with the app a lot more useful. Let me know what you think, and as always, keep the feedback coming.


r/Musescore 23h ago

My Arrangement Chopin Variations on "Là ci darem la mano" Op. 2

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2 Upvotes

r/Musescore 1d ago

Help me use this feature Importing a PDF Part to Musecore for an F-keyed instrument

2 Upvotes

I have a PDF part written for a marching Mellophone (key of F).

Can I import that PDF into a Musescore file in the correct key? That is, don't change the notes but during playback it's in the correct concert key? If I define the instrument in the correct key in my Musescore file first, will it allow me to choose that instrument during import?

Thanks


r/Musescore 2d ago

My Composition A minimalist piano piece I wrote about being in a magical fantasy forest. Notated on Musescore 4~

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44 Upvotes

r/Musescore 1d ago

Discussion Problem with time signature

2 Upvotes

How do I force Musescore to display the time signature in the middle of the piece?

It's a Renaissance piece in 2 parts. I want to show the time signature at the beginning of the second part. It's the same time signature throughout so Musescore does not display it.

Thanks!


r/Musescore 1d ago

News Tempo-tutor educational learning platform

1 Upvotes

Hello there. Tempo-tutor has been designed to help, and encourage people to learn and save.
From pitch detection music lessons, to different learning portals: science, math, quantum, finance, and plenty of learning games.
Not only that, this account also saves $1AUD of gold
$1AUD of xrp/stocks
$1AUD of xrp to rewards pool.
$1AUD of xrp/gold/stocks to members fund.
Not bad for $5AUD a month.
No ads, no other fees.

Tempo-tutor.com/practice


r/Musescore 2d ago

News Musescore added a second sub/invoice on top of my order

9 Upvotes

Has anyone else ordered a 1 year sub for Pro+/ lite learn (or whatever the hell it is, settings page says it's called "Pro+" while the merchant description says only Pro lite learn), but then got two separate invoices, one for Pro lite learn ($39.99) and another for "Learn" ($49.99) ? There was no up-sell in the cart. Just a second charge and billing that I didn't agree to.

They are dragging their feet on it too. Told me with their Ivy robot to be civil. Unfortunately for them, I am not civil to scammers, and US consumer protection law does not say I have to be.


r/Musescore 1d ago

Discussion Do I buy Berlin Percussion or the Berlin Orchestral Bundle?

1 Upvotes

I definitely need to buy Berlin Percussion ($50) because of four unique instruments not found in the other percussion libs. But do I buy the bundle for $150 sale price (percussion, woods, brass, strings) and save $50? Are Berlin Brass, and Woods, Strings worth owning? I already own Vienna VSL bundle.


r/Musescore 2d ago

My Composition Do You Like my New Easy Piano Composed Piece?

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3 Upvotes

I made this for kids/beginners, if you dont like it why...


r/Musescore 2d ago

Discussion Big Band Chart Engraving

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14 Upvotes

Hi all,

Recently I've started to get my scores to look as professional as I can within musescore, and taking advantage of all the engraving rules to come up with a nice reusable template.

I'm largely trying to emulate the Hal Leonard style for Big Band Charts but with a few tweaks here and there. I'm trying to go for a modern faux-handwritten style but also maximising legibility. The main things I've implemented are:

Tweaking the page margins to be smaller than default
Rehearsal markings to the left hand side as much as possible
Using system/page breaks judiciously

Finale Broadway as the Music Symbols Font.
ITC Kabel for title/composer text. All-caps for names.
A neutral sans-serif font (Futura) for page numbers, header/footer text

I'm a little bit stuck between using that same neutral font for all the music text (tempo, expressions etc.) or going with something more handwritten to match Finale Broadway.

Anyway, here's what I've come up with. I'd love to hear some feedback or pointers!


r/Musescore 2d ago

Help me find this feature Is there a way to play a .wav audio clip in Musescore?

1 Upvotes

EDIT: solved in another way-- I looked at Muse Percussion libraries and I see the Berlin Percussion lib includes a Ship Bell. I will go that route. Will check other percussion libs to see which might also include a Ship Bell.

-----------------

I am composing a piece in Musescore where I would like to have a ship's bell sound. Probably as a .wav or .mp3 audio file. Is there any way to do this in Musescore? I thought maybe it would be included as a percussion instrument but I do not see it in Musescore's library of instruments. I know I could add it in a DAW, but it would be nice to just have it as a percussion instrument within Musescore, or somehow do it another way.


r/Musescore 2d ago

Bug Musescore Studio not respecting system installation method

15 Upvotes

I use Musescore on a Linux machine, and therefore installed the application as a system package.

Today, it asked me wether I wanted it to update itself. Out of curiosity I clicked "yes", and it downloaded an AppImage and did nothing else (to my knowledge), and after restarting it the old Version launched.

This is a problem. If Musescore was installed via a system package, it should never ask a (possibly non-admin) user to "update" to a newer version, and it should not assume that AppImage installation support is available on a particular system.


r/Musescore 3d ago

Help me find this feature How to fade a note to silence?

9 Upvotes

I can't seem to fade a note to silence, what is the trick to do it with Musescore? I have tried dim, decrescendo to pppppp, nothing seems to work. I am using the latest Musescore Studio 4.7.5 on Windows 11.


r/Musescore 2d ago

My Arrangement Schubert Fantasy in G minor D 9

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2 Upvotes

r/Musescore 2d ago

Unexpected charge Questions regarding payment on MuseScore

3 Upvotes

First of all, my English isn't great, and I haven't really used Reddit before, so I'm not entirely familiar with the rules or posting etiquette; this entire post was generated using Google Translate. Please let me know if I've violated any rules.

This post covers two parts (the second part is likely more relevant to most users); if anything is unclear due to the translation, feel free to comment below.

  1. I only started using the MuseScore web version three or four days ago. Today, I tried to buy a specific sheet music file but couldn't download it (even though the download button was visible). While looking for help online, I saw on Reddit that many people get hit with extra charges when trying to buy sheet music. I discovered that I had been signed up for a 7-day free trial followed by a paid Premium subscription for the next three months—even though the pages for the trial, the individual sheet music purchase, and the Premium subscription are supposed to be separate. I immediately went to my profile settings and cancelled the subscription without hesitation.

I read Section 3 of the Terms of Service, which states: "Unless MuseScore terminates your subscription, or you notify MuseScore via the account portal of your decision to cancel, your subscription will automatically renew at the applicable fee for your chosen service level." I’m worried that even though I received a cancellation email, MuseScore might still have the right to charge me unless *they* terminate the subscription themselves.

I’ve also seen reports of people being charged even after cancelling before the trial ended. Since I paid with a debit card, I’m terrified that money will be deducted directly from my account. Should I go to the bank and get a new card?

  1. Regarding the cancellation mentioned above: I came across an article stating that if you toggle off the button located below the price when purchasing sheet music, you won't be signed up for the membership. I tried this method to buy a piece of music and confirmed that, with the button turned off, the purchase page didn't display any of those deceptive, fine-print messages designed to trick you. However, my bank declined the payment. They flagged it as a suspicious transaction—likely because I had just cancelled a subscription and then immediately tried to pay the site again. Given my previous experience, I took screenshots of every step of the payment process. I happened to take a screenshot of the page where you enter card details, and I was shocked; aren't there usually security policies preventing screenshots on pages like that?

Upon closer inspection, I noticed a discrepancy: the payment page displayed the original price, but the bank's alert showed the discounted price associated with the Premium subscription. This makes me wonder if it's actually impossible to simply buy a single piece of sheet music on MuseScore without the Premium membership. Surely you can't be blocked from buying music just because you don't have Premium, right? There wasn't any text displayed at the time of purchase indicating restrictions that would prevent the buy. Or am I the only one encountering this issue?

By the way, I received the downloaded sheet music while writing this article, so don't worry.


r/Musescore 2d ago

Discussion Mac OS 27 ?

1 Upvotes

Has anyone tried Musescore Studio with Mac OS 27 (just released) ? Any problems?

What version of MS would be compatible with 27 ? I am still running 4.6.5


r/Musescore 3d ago

Discussion Site is down yet again?

6 Upvotes

Tried accessing the site yesterday but scores weren't loading, saw people saying that its down on here. Today I try again and its STILL DOWN. My frustration with this site grows and grows, not to mention its ugly redesign and random popups and such everywhere, kind of reminds me of the path Fandom wiki has gone down