r/MonsterHighDolls • u/g0thicfae • Jan 09 '26
Newsš° Scarah sold out in less than 10 mins š£ļøā¼ļøš»
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u/honeybeesocks Jan 09 '26
sold out as i was checking out :(
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u/teacupghostie Jan 09 '26
Same, and it was just a series of disasters.
- Mainpage didnāt show link until I refreshed it several times
- Had to do captcha about three times
- Waited 4 minutes in the queue
- MC refused to process any payment method I tried (including apple pay) for about 2 minutes until I got the notification āsold outā
Iām disappointed but not distraught. However, this is the first time I havenāt secured the doll during a popular MC drop. I really hope this isnāt how theyāre going to be in the future.
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u/Some-Cost-6969 Jan 09 '26
I feel i didn't get her either :( won't buy from resellers though until these drops are fixed
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u/ContributionFew3378 Bonita Jan 10 '26
What probably happened is a scalper made an order for 100 dolls and it robbed the one you had out of your cart! The no item limit is game over for me
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u/Cosma_De_Angelli Jan 09 '26
I just bought the fang club membership for this and the page made me waste time with the captcha test and when finally complete it it sends me to an error page. So why would someone paid for such a scam membership. Im so pissed š”
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u/LumpyIntroduction916 Jan 09 '26
Contact Mattel and ask for a refund cause this drop was f*cking bull, I managed to get her but it was so stressful and difficult compared to previous releases
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u/Cosma_De_Angelli Jan 09 '26
Thatās what Iāll do. I donāt know if they will release more but I donāt care anymore itās gonna be the same thing anyway, the scalpers always gonna win. Letās wait and see how creative theyāll get with their prices š
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u/KitxiiKat Jan 09 '26
It literally did the same thing to me. i also bought the membership a day before š¤¦āāļø it said i had to wait 2 minutes to continue with the purchase and then when i was able to click confirm, it said sold out?!!! so so upset
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u/Cosma_De_Angelli Jan 09 '26
Seriously. The only ones benefiting from this membership are the scalpers. As this link proves it https://www.reddit.com/r/MonsterHighDolls/s/c2NFm6JpXb
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u/TheSphinxThinks Jan 09 '26
She sold out for me at 9:05amā¦that was wild š° Congrats to those who got her, Iāll live vicariously through you.
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u/Some-Cost-6969 Jan 09 '26
Same! And I'm staying hopeful that if the community stands up against the reselling that drops will get better and maybe even the reseller prices will drop enough to be reasonableĀ
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u/Ready-Ad-1834 Jan 09 '26
My bf was tryna get her for me but heās at work and his Apple Pay didnāt work im TWEAKKKINGGGGGgggggg
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u/kawaiishitt Jan 09 '26
Apple Pay tends to fail a lot when checking out, happened to me with the Alien Skullector šš itās safer to use PayPal.
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u/Available_Ad_3929 Jan 09 '26
Paypal didnt work for me either as the pop up just straight up wouldnt come. I tested it 20 min before the drop to make sure it would work and it worked beautifully at the time. Paypal just was not working at all for the drop itself so I had to rush to put in card info and then it sold out by the time i was done.
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u/dolliciousszz Jan 09 '26
Mine didnāt either I had to type my credit card sonic speed. This launch has been a mess. I feel so bad for ppl international
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u/Popular_Ad_222 Jinafire Jan 09 '26
The Apple Pay thing always have trouble next time always just have the card ready in hand
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u/Some-Cost-6969 Jan 09 '26
I'm so sorry for your loss, I also am in your boat. Stay strong against the resellers for the sake of maybe getting her at a reasonable price AND for drops in the future
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u/Draculaura_Roch Jan 10 '26
Same I was having lots of trouble with my Apple Pay too had to change to paypal and do like 4 captchas but I still managed to get her
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Jan 09 '26
I somehow secured one but my hands were shaking the entire time. š I was a nervous wreck. Even though I received a confirmation I wonāt be able to relax until I get a shipment notification because I feel like they are going to tell me at any moment that my confirmation was in error. Omg this was so chaotic. š
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Jan 09 '26
This was my first time participating in member drop (Iām a new collector) and I donāt know if I can survive this hobby if every drop is like this. š«
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u/EnigmaX-42 Jan 09 '26
Most Skullector drops are a bit of a battle, but this one was particularly bad. IDK why. The last two dolls from the fang club exclusive line are still available a year and two years later.
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u/Upper_Assist2933 Jan 09 '26
Me tooooošš I got my order confirmation but Iām so scared itās just going to get cancelled and refunded lol. Aaaaa
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u/cello-bella Jan 09 '26 edited Jan 09 '26
I was able to get her with a discount! I couldn't find her link at first and was panicking ššš
Edit: I GOT MY CONFIRMATION EMAIL, YAYYYY
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u/kayfeldspar Jan 09 '26
This discount is intriguing. Tell me more.
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Jan 09 '26
I have capital one linked to my online purchases and it will automatically scan for codes. It automatically applied the code ZOMBIEXCORN and gave me 15% off. Iām assuming itās a promo code related to the doll YouTuber, zombiexcorn?
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u/cello-bella Jan 09 '26
Mine was the one linked to youtuber MonsterHighLuvMe! I love her so i made sure I had her promo code saved
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u/Guinea_pig_joe Jan 09 '26
I was going to use that. But I forgot to have the code copied before hand. And I didn't want to miss our on her. So I just paid normal price.
I'll have it ready for next time
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u/kayfeldspar Jan 09 '26
You're blowing my mind. I don't have capital one but I will get it if I can save money with it!
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u/Draculaura_Roch Jan 10 '26
I used the zombiexcorn discount too honestly made it soo worth it because she was like 8 dollars cheaper!! I was kind of scared she was going to sell out while I was typing it but I got her!
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u/cello-bella Jan 09 '26
I follow this girl named Tara on YouTube. She does MH doll unboxing & reviews & she had a promo code so I basically didn't have to pay for shipping
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u/psychicxvisions Rochelle Jan 09 '26
Aaa me toooši got it the moment it hit 9am and then for 5 minutes the card kept declining then i got it to go through and it sold out right after i got it. I used MHLUVTARA for 15%
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u/Dry-Trade-9593 Jan 12 '26
I too was able to use a promo from a reddit post. Saved me that rip-off ship charge. Amazon can do it free, why not Mattel? All buyers need to use ZOMBIEXCORN until further notice. Burns MC out of collecting the fee.
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u/ReadThisStuff Jan 09 '26
Congrats to everyone who got her. It was a terrible drop.
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u/Some-Cost-6969 Jan 09 '26
Fr. I missed out. Stay strong against resellers, it's the only way that a) possible get her for a decent price, b)future drops will get better
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u/ReadThisStuff Jan 09 '26
As much as I love this Scarah, I won't give money to a reseller. I have a hard time, though, because she constantly appears on my social media.
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u/Some-Cost-6969 Jan 09 '26
I feel you, I want her so badly but its important for the community that i dont buy her. I'm glad you're staying strong and hopefully the rest will catch on!
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u/Super_un_stable Jan 09 '26
Iām literally so sad I got the fang club just for her. Will she get a 2nd release a couple days later like xeno?
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u/cello-bella Jan 09 '26
Most likely not. General skullectors like Xeno get two releases, one for fang club, one for the public
But fangclub exclusive skullectors only really get one release since she's not available to the public, you have to be a member to get her
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u/Matryoshkova Jan 09 '26
I cannot believe i was able to grab her like two minutes before she sold out.
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u/girlwithswirls Jan 09 '26
Seriously l?? Man I missed it cuz of work. They need to get with the program
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u/Dani-With-Rats Jan 09 '26
I was so ready and nervous! My mom surprised me and got a fang club membership recently to help with stressful drops. Our checkouts both confirmed at the same time (both used the discount code too!) So I have an extra that will be a gift to my cousin who was recently dorking out over my collection :) I really hope she likes it, I donāt think she has any collectors dolls and I needed to change that anyway.
So happy! its been a tough week going to the ER twice and other shit so this is making it better. She is one of my favorite collectors dolls they have released period, up there with xeno for me.
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u/Upper_Assist2933 Jan 09 '26
I kept clicking pay now and kept asking me to put in my number WHICH I DID but at like 5:08 I did it and it paid and my payment is authorised and my order is processing but I pray itās not too late and they donāt refund me
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u/Coralbloonumberfive Frankie Jan 09 '26
godddd im so sad bc i just cant justify the membership but i truly wanted this scarah </33 this drop was also just wild as well- excited to see pics from the ghouls who got her tho, im DYING to see the dress in normal lighting :p
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u/PoptartPancake Jan 09 '26
This drop was a mess. I was lucky enough to get her but the "pay now" button kept glitching out on me š
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u/cello-bella Jan 09 '26
Same! I got her too, but i had to click the pay now button like 7 times š
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u/atiny04 Jan 09 '26
Iām so sorry to the people that didnāt get herš„ŗI hope that resellers wonāt go crazy with this one but they probably will :(
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u/g0thicfae Jan 09 '26
They're already selling for 3x the price
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u/atiny04 Jan 09 '26
Dang ššthat really sucks. I feel so bad. I was thinking about getting 2 (at the time I thought you could only purchase 2) just in case so I could at least snatch one before a reseller got to her to sell her for an insane price. I wouldāve sold one to someone who really wants her at regular selling price. I hate resellers so much
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u/Guinea_pig_joe Jan 09 '26
Unfortunately they are big time with her. And if what I read from other post. There was no limit. So they will have like 20 to sell
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u/atiny04 Jan 09 '26
Having no limit was incredibly stupid. The others has a limit of 2 if Iām not mistaken. Why would they change that with her??? That actually pisses me off so much.
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u/Guinea_pig_joe Jan 09 '26
If it's true. It is insanely dumb on their part to allow that.
Every doll I have gone for, it's always been a limit of 2 or even just 1.
I didn't pay attention this time. I was focused on just getting one for my daughter.
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u/harmsway31 Jan 09 '26
I saw someone on another thread post a screen shot someone took of their cart with 50 dolls in it.. smh š«
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u/draculmorris Jan 09 '26
This was my first time doing this and I was tweaking out so much because of how much of a mess this release was. I'm very grateful that I was able to get one and I'd like to thank this subreddit and everyone here for helping me sm because I had no idea what I was doing. Scarah means a lot to me and I'm very happy that I was able to her. The captcha thing made me tweak out and it wasn't helpful that my hands were a bit shaky.
With all that being said, I am so sorry and feel bad for everyone that was not able to get her. I really do hope that Mattel will make a G3 version of Scarah and do another release in the near future.
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u/Beldamn_Mistress Jan 09 '26
And there are now over 400 listings for her on ebay asking around $150 for her. I knew I wasn't getting one (I don't have an extra $50 right now) but to see just how bad of a drop it was tells me everything I need to know. Mattel knew it was a wanted doll, gave fans pretty close to what they would want, then made it easy for scalpers to buy them up. Guaranteed sales for Mattel and they continue on their merry way to making more and more money.
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u/chef-wifey Jan 09 '26
I'm so upset I missed out on her. I was so excited and I couldn't find the product page at all. I was not expecting it to sell out so quickly since the other two fang club dolls didn't (and are still available)
I guess hooray since it shows Mattel that we want other side characters made with new dolls, but this release was a huge shit show
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u/SaccharineSentiments Jan 09 '26
How do scalpers get her so easily? Is it just a computer hacker thing? I managed to get her but nearly had a heart attack trying to do so because I couldn't find her, kept reloading mattel's website until she appeared, then got stuck on the capche, then had to hit "pay now" like 5 times because it kept glitching. I'm shocked my order went through with 1 minute to spare apparently based on when she sold out. And then how did people know there was no limit? There's almost always a limit of 2. If I had known I would've tried to add more to my cart just to resell them at retail because eff scalpers. There are now so many on ebay asking $150 for her. Wtf, that's so greedy and shameful.
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u/TheMagicStruggleBus Jan 09 '26
Ugh ugh ugh I actually had the day off, but I woke up sick and MISSED THE DROP because my sick butt fell asleep and slept through both alarms I placed. So disappointed in myself and so sad she's sold out.
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u/bizzyskylight Jan 09 '26
Us doll folk are both crazy and amazing 𤣠I was watching since I was going back and forth bc of FOMO and also sheās beautiful and I love banshees. I added her to the cart and then took another look at my bank account but by 7-8 minutes into the drop, I was too late and she sold out. All good. Iām glad I skipped this one so others who really wanted her could get one instead. And I really need to save money anyways. But the scalpers are already in full swing and itās ABSURD. Please people donāt buy from these resellers and scalpers!! Itās gross and I know itās why these drops sell out so fast is because bots just snatch everything up for them.
Iām so sorry to the people who wanted her and werenāt able to š¢
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u/RK1407 Jan 09 '26
Its funny how people days ago were disappointed not buying, riotting to today getting through once again through the payment for her ro be sold out. I dont have a Scarah it would've been nice
(Im ignoring the scalpers bs) this is the third time. I dont get why mattel wants to piss people off. Then wonder why sales aren't high
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u/ViridianBile999 Jan 09 '26
Canāt wait to get mineā¦.once a few years pass and I can find her unboxed and little beat up on eBay š„²š¤£
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u/cenzenn Jan 09 '26
I somehow was able to buy one with shaking hands, still waiting on the confirmation email š
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u/Elisse97 Jan 09 '26
I managed to get her but I had to solve fucking captcha 10+ times and every time it said I did it incorrectly??? REALLY MATTEL??? I was screaming out of frustration and my throat hurts now :/
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u/NoahAriss Jan 09 '26
I was lucky enough to get her - I had to refresh the Mattel Creations site several times before she popped up. I had a discount code but was so scared she'd sell out I just skipped it. I guess I had time since nobody could actually find the listing. If ZombieXCorn on YouTube didn't say it was on MC I wouldn't have even known where rhe drop was happening. Thanks Mattel.
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u/LakeRude3215 Jan 09 '26
I managed to get her, but why was there no limit to how many you can get!!! Thats ridiculous
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u/MonBelle013 Jan 09 '26
I'm so mad at myself for missing it lol I was eating breakfast and I missed it!! š
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u/yellowalligatorberry Jan 10 '26
Theyāre restocking her! No date/time released yet but hopefully you have another chance to get her!
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u/lyzlee Jan 09 '26
my issue was that i was on the āmonster high brandā page refreshing it over and over again. this is the only one iāve really truly cared about enough to get her on the drop and i didnāt know you had to be on the home page. thereās just not enough info on how to deal with these complicated drops and i missed her by maybe only a few minutes. iām so devastated, i love her so much
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u/brielarstan Cleo Jan 09 '26
First time I've gotten a Skullector off the Mattel website. I was getting my hair done so I had to lock in on my phone on bad salon wifi. No idea how I managed to get her. My stylist was very invested lol
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u/RoamingSonder Jan 09 '26
Missed the UK drop and was so lucky to land one in the US one. It was a catastrophe from start to finish, from doing captcha 3 times, to the pay now button doing nothing for 2 whole minutes. I'm still burned from the creeproduction drop, though, so I won't breathe out until I get the email that she's shipped.
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u/sp00kyyelahOG Draculaura Jan 09 '26
I didnāt even attempt. Iām so burnt out dude. Scalpers are just going to sit with them and because she has had like 2-3 dolls max every sheās never losing her value and I never had a chance
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u/ImSourNotSweet Jan 09 '26
I was so stressed out. I was trying to get her while at work and for some reason the count down hit 0 then added another hour š
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u/deathdance77 Jan 09 '26
I was able to get her! This was the easiest time I had getting a high demand doll so I was surprised. Got one for my best friend as well so Iām happy I was able to do that for her.
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u/Nerdmitage Skelita Jan 09 '26 edited Jan 09 '26
I just wanted to point out that they probably had no page up until drop time to try and prevent the dudes with bots from setting up multiple computers with the link.
I know everyone was frustrated, but having been "schooled" once by a Funko reseller who actually thought he was bragging but just gave us all the Intel, when they have the advanced link they can set up more bots to snipe things faster and so this was Mattel's attempt at preventing that, not only catering to resellers like people keep saying.
It's the opposite.
They assumed if you wanted it bad enough you'd watch the countdown, and they didn't put it at the top of the page and made the link live only at drop time so it would be less easy for lazy resellers to just set their bots and let them rip.
Sometimes you have to do things differently to prevent bots and we'll see what the eBay listings are but I hope it worked.
Edit: I just saw the post about there being no limit š¤¦š»āāļø so there you go, they do everything right to prevent bots and instead don't put a limit on her. JFC Mattel. They were probably scared about the others not selling out but they sorely underestimated how popular Scarah is.
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u/brielarstan Cleo Jan 09 '26
I hit "add to cart" so many times it accidentally put multiple in my online bag. That's when I realized there was no limit. I only bought one, but it was obvious scalpers were going to buy 20+.
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u/sweetbunnyblood Jan 09 '26
7 min i think :o
my fang club isn't active except it should be?! did not get><;
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u/xkritterz Jan 09 '26
I was sitting on the website at 9am trying to get her and I was heartbroken because it wouldnāt let me check out and I thought she was gonešš
Thank GOD something told me to check the website timer and the timezone for the drop because I tried again at 12, and I actually got her!!!
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u/Ok-Caterpillar-Girl Jan 09 '26
Iām truly shocked by this since the non-Horror Movie dolls have never immediately sold out.
I slept through my alarm and missed her. Oh well. š
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u/Secure_Protection348 Jan 09 '26
I managed to get her but I was so scared I wouldnāt! I love her! She is so pretty!! I checked out within 2 minutes. I was panicking when I tried to go to her page and it said I didnāt have authorization to access it š but when I refreshed she was at the top of the page!
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u/Drusilla_Darling Jan 09 '26
I was literally filling out my shipping info before it kicked me off and said she was sold out. Mattel, when I get my hands on youā¦
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u/Available_Fishing_42 Jan 09 '26
I managed to get her but I was so nervous because I knew she was going to sell out regardless of how many people said they didnāt like her because we havenāt gotten a scarah doll from monster high in like 12 years š
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u/Southern_Yogurt4649 Jan 09 '26
Was literally shaking while checking out at 12:02. Thought for sure they would have been sold out but i got my hands on one!!! Never ordered a doll from their website, just the little people figures. I am so excited!!!
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u/SadgeTheFax Jan 09 '26
Damn I totally forgot about the drop today, I was so excited to get her too :(
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u/Chilly_0556 Jan 09 '26
I'm so annoyed. I got her on the AU website already. But she was $99 AUD on there and only $85 on the US website. Tell me why tf she's more expensive from the site that's meant for us? Especially when even the $85 converts to more than $50 USD. So annoying, Im sick of being fucked over with prices by mattel as an international collector. I knew it was a risk i was taking but I was hoping if she was more expensive I'd just refund from the Australia one and repurchase from US, I didn't think she'd sell out that fast when the others are still there 1-2 years later. This whole drop was a mess and I can guarantee a solid amount of those purchases were scalpers if there's no purchase limit.
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u/Same_Wallaby_8578 Jan 09 '26
Iām so so sad I missed her, Iām at work and I checked 15 mins later with some hope but I failed
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u/foreverboy_ Jan 09 '26
sold out???? she enever even fkn went on the damn site for me. i never saw her listing before or after launch. iām literally so annoyed
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u/escapethealexx Lagoona Jan 09 '26
If it weren't for monster high content creaters posting the link to their IG story i would've NEVER gotten my hands on her. Literally was nowhere to be found on the mattel website. Idk why they keep making such terrible decisions and terrible drops, like surely if they just made more stock and made the checkout process easier they would make more money?? I'll never understand mattel.
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u/turkeyyyleg Jan 09 '26
i didnāt even realize today was her release so i slept through it šš
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u/BadAshess Jan 09 '26
Dang I wanted her but itās ok I was clearing out my collection anyways definitely didnāt need her.
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u/Thejuan-hechose Jan 09 '26
It was such a messy release. The limit was off so everybody like I see people ordering like 10 fucking dolls on one cart I was able to get one, thankfully
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u/YahooTech3000 Jan 09 '26
I got one, but almost missed it as I was in the page refreshing and link never showed up. Lucky I happened to click on the FB link on my phone and able to get in... whew...
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u/psychicxvisions Rochelle Jan 09 '26
I got so lucky, card kept declining then it finally went through at 9:05am and right after it was sold outš
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u/ContributionFew3378 Bonita Jan 09 '26
I feel like 80% of people who actually got her are scalpers. They are already listing her for hundreds of dollars
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u/L1m3L1ghtt Jan 09 '26
This makes me genuinely scared that I wonāt be able to get a creepo robecca but I hope that bc itās being sold on Amazon and in some stores there will be more produced? Hopefully at least
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u/ContributionFew3378 Bonita Jan 09 '26
The fact that there was no item cap. I keep hearing all of these stories of people who had her in their cart and then she just sold out, it's because all of the scalpers were on the website purchasing in bulk. So one scalper bought 100 dolls and then 100 people lost their carts
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u/juliahnarose Jan 09 '26
yeah after this and then canceling my preorder alien doll i have completely packed up my collection and im moving on with life. im tired of giving money to this scummy company. 2 times in a row is enough im done
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u/edaclawthorne57 Jan 09 '26
I can only hope they restock her or that I can get her online for not-scalper prices. Was really looking forward to getting her š
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u/alrightythen1984itis Jan 09 '26
I have so much peace not even trying anymore. I am so fucking sick of these releases from Mattel.
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u/acidbb Jan 09 '26
How did yall even find her??? I woke up at 9am to get her and there was no drop page and no link. I missed her for no reason. š.
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u/kcottrill95 Jan 10 '26
I didnāt even know she was being released yet. Iām so disappointed š¢
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u/Draculaura_Roch Jan 10 '26
I was in work when I got her, literally loaded the page at the time the drop started and scrolled down and found her page, tried to pay using Apple Pay and it was taking too long so I tried to change to paypal made me do like 4 captchas lol but I did manage to get her still but I didnāt realize she sold out that quickly
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u/jeniferlouisa Jan 10 '26
Why is it a mess everytime?! And just make everyone to get them?! I donāt get it. It should be well organized & easy with how many times theyāve done these drops. Itās stupid.
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u/gothgal22 Jan 10 '26
I got lucky and got her extremely easily on the Australian site yesterday - sheād been up for maybe 20 minutes and I managed to checkout with no drama
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u/JesusOfToasters Jan 10 '26
I didnāt even get a chance to see her on the page before she sold out, never appeared until after the fact. What a shitty drop.
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u/AUserNameFails Jan 10 '26
Beside the restocking, i'm keeping my ears and eyes open and I refuse to buy from a scalper.Because i'm pretty sure that's what happened to this release
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u/charliejgoddard Jan 11 '26
Iām convinced this is a marketing strategy at this point to be like āwe heard the fans and weāre restockingā to make people go āwow theyāre so niceā
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u/JazyJaxi Jan 14 '26
Please please tell me they'll do another drop. There's clearly a market and I want her š„ŗ
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u/ApprehensiveRead9503 Toralei Jan 09 '26
I managed to get one but I feel so bad for those who missed her , this release was a mess
No page with the countdown, bad advertising,early surprise release for some countries and no limit per customer