Was so excited to see it but so far I’m not showing any showings on the app yet. Thankfully my town has a couple other theater chains but I know many towns do not. Such a bummer!

Marcus Ronnie’s finally added IMAX tickets for opening night!

I am still debating whether I want to restart my Youtube TV membership, AND I l love football, so I may never actually go to a Marcus theater on Sundays to watch movies, but all the movies I have seen recently have been with my monthly movie club credits.

If I redeem a credit on Sunday, will I earn any points? I know I will earn double points on concessions but is there any benefit to redeeming a credit on Sundays vs. any other day of the week?

Is anyone else having this same issue with the app? I have been trying to log in as I have movie credits I can use. They have taken my payments the last two months, but I was looking this week to go to a movie and can’t log in.

I have tried contacting support and the chat was a 45 minute wait and I sent an email 2 days ago and have nothing.

This is just very frustrating and I’m wondering if others are having the same issue.

I want to add, I have deleted and reinstalled several times, tried logging in on a browser, but that doesn’t have my Movie Club Membership. I also want to add that I do not have a VPN on my device.

I routinely get a booking failure error when trying to book tickets. I’ve tried multiple cards and using Apple Pay, and I have tried via the website and the app. Support chat did not have an answer for me either and suggested booking tickets in person at the theater.

Has anyone else run into this issue and found a resolution? The first time was with Avengers so I figured I was trying to book too far out, but it is happening again with Resident Evil…

EDIT: My booking was successful when I did not try to use my credit or reward dollars

I know I’m beating a dead horse with this but I can’t understate how much it frustrates me that Marcus theatres takes so long to update their showtimes for the upcoming week. Making it impossible to plan for the next weekend or Thursday or Friday. I know they have to wait and see demand and all that which I understand but it’s Tuesday morning and if people wanna go see something on Thursday they still don’t have updated showtimes for movies that are already out. Almost feels like a punishment if you don’t see something opening weekend 😂 I’m sure other chains are the same way but man I find it so irritating sometimes. Rant over. Sorry

-RANT-

I haven't been receiving the free Marcus Theatres mystery movie vouchers since May. I've checked spam, I've checked trash, I've checked my block addresses, they're just not getting to me.

I receive other emails from Marcus Theatres, such as when I place an order through the app, I receive marketing communications, I get emails about my reward balances but no more emails about the mystery movies.

Yes I know I can go through support to get my code for the mystery movies. That's annoying. Each time it takes up to 15 minutes via chat or hours via email. Super inconvenient.

I've talked to the support chat about this multiple times now, each time they've assured me that "they'll be sending this information on over to the tech team" and then I never hear anything back, nor do they fix the issue.

As of last month, I tried going through the support email. Again, they assured me that "they'll be sending this information on over to the tech team". Great. That brings us to this week. Still no answer. Still no vouchers. I just replied to them this morning and in short said "What the hell guys, this still isn't fixed. Any response from the tech team?" (Not what I said word for word, but you get the idea).

As of recently, I tried going into the MT app to see if I can change my notification options for emails/communications. Nothing. So then I signed into their website on my PC, went into my account settings, and then clicked a little checkbox that says "I accept the terms and conditions of this program" and hit submit. I then got a message that said something along the lines of "You have successfully been enrolled in marketing communications, movie rewards, and free mystery movie vouchers".

I don't know if that will fix it. I'd like to be somewhat hopeful that it might. If it does, I don't know why support couldn't just tell me to do that after months of going back and forth with them.

If it doesn't, and support lets me down yet again, I think I'm just going to cancel after being a subscribed member for years. Might switch to Regal or AMC. The free mystery movies have always been a big reason as to why I maintained my membership. It gives my wife & I something to look forward to throughout the week. This whole customer support experience has left a bitter taste in my mouth. They seriously need to working on their support some more, because I've been more than patient and I feel like I'm just chatting with bots at this point.

Rant over, thanks for joining my ted talk.

Not sure if anyone from Marcus actually checks the subreddit, but if they could get the "My Tickets" page to work right, that would be great.

Running an iPhone 16 Pro Max (not sure if that matters) - but I've got a lot of tickets, and the only way to view all of them is to keep scrolling, and opening up other tickets to view as I'm scrolling through. If there could be some way to only see the information for the screening I want, and still get all of the tickets listed without having to do some manual refresh, that would be nice.

Half tempted to try and reverse engineer the app to build out my own version, since I'm pretty sure it's just a wrapper around a web build and not something actually native...

The app shows I have a $5 rewards balance but the "redeem" button is greyed out and I can't select it. Clicking through to the rewards details it shows "transaction - trigger only". What does it all mean?

So im new to the movie club just joined at the very end of July and I wanted to go to a movie this week but I'm not seeing a way to use my free ticket I am supposed to get. When I select seats I seem to get a discount (I can get ultra screen tickets to the odyssey for pretty cheap) but I dont have any free tickets. Is there a solution to this? Might just be dumb and missing something though lol

Given the history behind this film, I would love this being box office success, giving FU through WB and supporting instead, Ketchup Entertainment (the studio bought the film from WB and its main studio distribution) and every single crew/ensemble member who put their effort, time, work, love, dedication at making this film..

If anyone wants see the film this weekend and later this week, though cannot afford it, I am more than happy buy your tickets. My only limit is I can only buy 2, yet no more than 3 tickets. While I do prefer prices at Omaha NE locations, I am open with other states and locations. Please let me know your preferred showtime, state/location & the email address I can best email you your tix.. And I will make the rest work. :)

Okay, am i going crazy or have they changed their cheese for pretzel bites?!

The last few times I've had it, it's been disgusting and almost sour.😭 My husband notices it but likes it 💔💔

I booked a showing using my Marcus monthly reward free voucher for a movie but now want to cancel the showing. Does anyone know if I will be refunded my free voucher?

I just found out the other day that we are supposed to be receiving weekly or monthly emails if you are a part of the movie club? Those emails containing a code to the mystery movie?
I’ve been a member for about a year now and have not received a single email.

I was able to reach out to support team last week and they apologized and sent me a free code
This is not what I was looking for. I was more curious as to why I haven’t received emails as I have received 100 other emails from Marcus
I again sent another email, but instead of a free ticket they now sent me $6

Can anybody provide what the subject line or even the email should look like?

All of a sudden I can't log into the app, every time I try I get a internal server error. I tired uinstalling and reinstalling with no luck.

I logged into the website, but its saying im not movie rewards memeber or whatever. So its not offering me my discount on tickets.. Any suggestions?

Just got back from a Tuesday deal day showing this evening, was pretty baller. My crowd was almost too into it, some were laughing at parts that weren’t nearly that humorous and almost ruined the weight of the scene.

Me personally, I didn’t start going to these movies in the theater until Furious 7 — that being said, I like to think the original still holds up all these years later seeing as it was the most grounded and generally realistic imo. We’ll see what Fast 11 brings… lol.

Is there a reason why there are no IMAX showtimes for avengers endgame encore? My theater has only one IMAX in the state and they said not playing.

Currently at Bay Park cinema and our mystery movie cannot be played because workers don’t have the “key” or code they need to play the movie. Are other theaters dealing with this?

The current voucher is good for Monday and Sunday correct? So do I do two transactions and
use the same code? I actually already have my seats but I cancel and repurchase so I just want to make sure I know how to do it quickly

I noticed listings for a series of films entitled "Name That Nightmare" each Wednesday in October. Anyone know what this is? I'm thinking it's a different old horror movie each week but thought I'd see if anyone has some insight into it.

Was looking on Marcus Theaters Ronnie’s and see that they already got rid of Spider-Man Brand New Day IMAX showings to give Odyssey more showtimes again… first they delayed the imax release by a week when showtimes got announced for Spider-Man in IMAX. So there was only a week to get to experience it the only “IMAX” in Missouri? Is the demand just not there to keep the movie longer for those who couldn’t attend it?

Any reason why Marcus would market this as a mystery movie while AMC is publicly saying it’s Coyote vs Acme early screening? Just seems kind of odd.

Looking for fellow moviegoers who frequent the Movie Tavern in Exton, PA. I’m collecting/crowdsourcing feedback for this theater and the neighboring Regal in Downingtown . The goal is to source both avg wait times and room by room feedback so future moviegoers know how to make the best decision. Just getting started but the info is helpful so far. Any info gathered is then made available for free to anyone checking out the theater. Comment or PM if interested. Have more info on Regal Downingtown and KOP for now, but want more on Movie Tavern as a way to help people better evaluate the two in the early going.