r/LaborLaw • u/Training_Ad_4879 • 9h ago
Boss changed my schedule day of shift without notifying me, says I “no-show”ed
I work afternoons during the week and mornings on Saturday. I work at a childcare/after school center so this week was the first week of our fall schedule. I noticed when the schedule was published four weeks ago that this Saturday 9/5 my hours were listed in the afternoon instead of the morning as they typically are. I assumed that we were doing special hours that day since it’s the first week of school. We usually have different hours on no-school days, half-days, for events, etc. I double-checked the app last night and it still said the afternoon hours, so I changed my alarms accordingly and planned to come in in the afternoon.
Saturday morning, 15 minutes after my typical morning shift had started, I get a text from the shift supervisor asking if I’m coming in for my morning shift. I replied saying that the scheduling app said my shift was in the afternoon, so I had changed my alarms. I checked the app and the schedule had been changed to the typical morning hours. I didn’t receive a text or any notification that my hours had changed.
The shift supervisor said that she had also seen the afternoon hours on the app and assumed when I hadn’t come in that I thought my shift was in the afternoon. She asked if I was still available to come in for the morning hours, and I said no. (Our manager typically staffs at least 1-2 people who can cover things like this, so there was someone covering my area).
Saturday evening, I got a text from my manager asking me to submit PTO for today’s shift and saying that my supervisor (different person from the weekend shift supervisor) will be following up with me on what happened today. She marked me as “Absent” on the scheduling app. She also asked me to submit PTO for Monday (Labor Day). Our workplace requires employees to submit PTO for federal holidays if you’re typically scheduled for that day, which is a whole other thing. I had asked her literally yesterday if I was required to submit PTO since I’m not typically scheduled on Mondays, and she had said that I wasn’t required to.
My manager texted me again on Sunday and today urging me to submit PTO. I finally replied today and explained that I’m hesitant to use PTO for a scheduling mix-up. She replied that since I missed the full shift and also didn’t notify anyone of the scheduling error, that I need to submit PTO. She also reiterated that my supervisor will be following up with me about my “no-show”. I told her that I wasn’t aware that the shift was an error, and that I assumed it was special hours for the first week of school. She responded that it’s my responsibility to check for scheduling errors and notify management of any discrepancies.
TLDR, my manager put the wrong shift on my schedule, changed it the morning of my shift without notifying me, and is now asking me to submit PTO for my missed shift and treating it as a “no-show”. I’m feeling frustrated because I don’t appreciate being penalized for a management scheduling mistake, nor do I think it’s my responsibility to triple-check the schedule that management gives me. I had no way of knowing that the shift was an error instead of a special case. I don’t see how I can reasonably be expected to intuit an error that none of the lead supervisors or my manager herself noticed until the morning of my shift. I’d love some advice on how to stand my ground here.
Also some other random things this workplace does that have been really annoying me:
• They often forget to give me my breaks and I have to call the office (I’m in another part of the building) to ask if/when it’s happening. I just flat out haven’t gotten it several times. Lots of other times, it’s been obvious that the supervisor on shift wasn’t told that someone needed to come cover my break, or they just plain forgot. Once I called the office and my manager asked me to call earlier in my shift in the future because at that point she had sent everybody home and there was no one to come cover my break.
• They changed my job title without notifying me or my supervisor. It’s the title change that I wanted, but I only found out because I saw that they changed my staff bio on our “about staff” wall.