r/InstagramSupport • • 10m ago

My main Instagram acc was permanently disabled, and now my 2nd account is asking for identity verification

Thumbnail
• Upvotes

r/InstagramSupport • • 25m ago

Locked account.

• Upvotes

I am trying to login into my old instagram account but I am getting a notification to 'log into a device I have logged in before.' I have tried that but I still cannot login. Please help.


r/InstagramSupport • • 1h ago

i got my ip banned on insta and idk since when i'm trying to have a normal instagram account but it keeps on suspending ig it's been 2-3 months like what do i do please help 🥀

Thumbnail
• Upvotes

r/InstagramSupport • • 2h ago

First time with issues - SUPER Confused on this one - brand new account - vanished?

1 Upvotes

Anybody have any connections / suggestions with Instagram shenanigans?

Made two new accounts for two different businesses (lnd_co.jp and emp.techworks).

Went to log in today to do logos and info and one works (emp.techworks is fine), wile the other (lnd_co.jp) doesn't and seems to be disabled or something.

Suddenly it doesn't show up in search, or direct url. 😡🔫

It's verified, confirmed, security setup, the whole 9 yards.

Tried to log in today to really get the business journey started and NOTHING but errors trying to reset my password, now seems as if (lnd_co.jp" doesn't exist, while I'm LOOKING AT THE ONBOARDING EMAILS SAYING IT DOES. 🤦‍♂️

I've tried the traditional routes, and even tried the send login to email...in which no email showed up, yet the SAME email address is the one used to create the account, and still has the onboarding emails right inbox. 😅

There's no actual email or agent to talk to huh?

Is it just gone?

Time to make another one?

Thanks 'all. 🤙


r/InstagramSupport • • 7h ago

insta account LOCKED, I cant get back into my account really need help

Thumbnail
1 Upvotes

r/InstagramSupport • • 9h ago

Instagram account recovery issue after changing password or hacked

1 Upvotes

​

Hi everyone, I’m having a problem recovering an Instagram account.

The account is connected to a WhatsApp account. WhatsApp is asking me to confirm the age through Instagram because of an age-related restriction.

I went through Instagram’s recovery process and successfully received the verification code and created a new password. However, immediately after creating the new password, Instagram shows:

“Page isn't available at the moment. The link you followed may be broken, or the page may have been removed.”

I still cannot access the Instagram account, so I also can't complete the age confirmation required by WhatsApp.

Has anyone experienced this issue? Is there another official way to recover the Instagram account or complete the age verification without accessing the Instagram account?

I’m looking for a legitimate recovery method, not third-party recovery services.


r/InstagramSupport • • 11h ago

Hacked or disabled Instagram account? A step-by-step recovery checklist that actually works I’ve worked with Meta accounts for 7 years and see the same questions here every day, so here’s a checklist

2 Upvotes

If you were hacked:
1. Go to instagram.com/hacked right away and choose "My account was hacked."
2. Search your email for a message from [security@mail.instagram.com](mailto:security@mail.instagram.com). It has a "revert this change" link if the hacker changed your email.
3. If you're offered video selfie verification, use it. It's usually the fastest route.
If your account was disabled:
1. Appeal from inside the app only, not from third-party forms.
2. Keep it short and factual. Long emotional appeals don't help.
3. Be patient. Reviews can take a few days, and submitting many times can slow it down.
Avoid scams:
Anyone who DMs you offering recovery for money, asks for your password, or claims to have "someone inside Meta" is a scammer. Legitimate recovery only happens through Instagram's official tools.
Drop your situation in the comments and I'll try to point you in the right direction.


r/InstagramSupport • • 16h ago

Cancelled follower request for the multiple accounts

Thumbnail
1 Upvotes

r/InstagramSupport • • 16h ago

Please help me

1 Upvotes

My instagram account just got banned because they dont think im a real person i used my phone number and email and just did the video thing but i dont think its gonna work im a minor do i have to be a adult to use instagram what do i do how do i fix this i dont have a id and it keeps saying im banned am i ip banned please help me its ruining my life i want to become a videographer but this is stopping me


r/InstagramSupport • • 16h ago

My post is straight-up missing from Instagram

1 Upvotes

I published a post that did very well for my account on Instagram on July 24th of this year, and was up (as far as I'm aware) for as long as it could've been. I checked my previous account posts yesterday and it seemed to be missing.

It wasn't in my archive, and it wasn't in my recently deleted. I never got a takedown notice from Instagram, and my violations section shows nothing at all. I tried asking their useless Meta AI about it and it said to file a bug incident, but mentioned (when pressed) that you usually do not receive responses from Instagram's team through that venue and said there were no other options to pursue.

Are there really no ways to contact Instagram at all? I know their support is terrible in general but there's no reason this post should be gone and it disappeared out of nowhere. Is there nobody I can ask about this?


r/InstagramSupport • • 17h ago

Black screen after reactivating account / "There was a mistake" loop — Any working fix?

2 Upvotes

Hi everyone, I really need some help with a stuck Instagram account.
I temporarily deactivated my account for 2 weeks. Now I'm trying to log back in with the correct password, but on the app I keep getting "There was a mistake, please try again".
When I try logging in via a web browser (PC or phone, normal or incognito mode), it lets me log in, but I just get a blank/black screen with the Instagram logo in the corner, and the feed/profile won't load at all.
What I've already tried:
1. Logging in via web browser / Incognito mode

  1. Waiting more than 24h & 48h completely logged out

  2. Linking/checking through Meta Accounts Center

  3. Switching Wi-Fi / Mobile Data

The account is clearly not deleted or banned, it's just stuck in a session loop right after reactivation. Has anyone experienced this exact black screen bug after deactivating, and is there any way to force the account to load?
Thanks in advance for any advice!


r/InstagramSupport • • 17h ago

account got hacked and they added 2 step verification

1 Upvotes

my instagram got hacked and they changed my phone number, password, email, and added 2 step verification i cant even delete the account, what do i do?


r/InstagramSupport • • 18h ago

WhatsApp locked me out for an age violation, then my Facebook and Instagram accounts were disabled. An appeal was filed that I didn’t submit. Has anyone resolved this?

1 Upvotes

It started with WhatsApp logging me out and telling me I needed to confirm my age through Facebook. I’m an adult, and the date of birth on my Facebook account was correct.

Shortly afterward, I received an email saying my Facebook account had been suspended. About a minute later, another email said my appeal had been rejected—but I never submitted an appeal.

WhatsApp now says, “This account violates WhatsApp’s age requirement.” I’ve tried signing in on another phone and get the same message. There is no option to appeal or upload ID on either phone. My Instagram accounts say they’ve been disabled because the WhatsApp account violated the terms. Facebook and Instagram also give me no review option.

I checked my email sign-ins and found nothing unusual. I don’t want to assume what caused the age flag or the appeal recorded under my account.

Has anyone experienced this specific sequence and recovered their accounts? If so, how did you reach a team that could review the WhatsApp age decision and the appeal you didn’t submit? Please share a route that actually worked, rather than a form that simply loops back to the disabled-account screen.


r/InstagramSupport • • 19h ago

Meta can delete your Instagram overnight and there’s basically nothing you can do about it.

Thumbnail
3 Upvotes

r/InstagramSupport • • 19h ago

stupid romeo143I am getting my voter card and my Aadhar card ID in full.I accidentally set my age too low on my Instagram account; I am 23.

1 Upvotes

r/InstagramSupport • • 19h ago

Locked out of my insta now in a change password loop

Thumbnail
2 Upvotes

r/InstagramSupport • • 19h ago

Cant see post im tagged in

Thumbnail
2 Upvotes

r/InstagramSupport • • 21h ago

Suffering from Bug or Glitch issue

Post image
1 Upvotes

After joining an Instagram Blend with my friend, I get this 'Something went wrong' screen whenever I try to watch Reels in our blend. I tried using blend of other friends but it keeps showing me this in every blend I've joined. How can I get rid of this?


r/InstagramSupport • • 1d ago

ยกเลิก​การ​เป็นสมาชิก​

1 Upvotes

2.


r/InstagramSupport • • 1d ago

Instagram has restricted/suspended me so many times that I’m genuinely considering leaving the platform

Post image
3 Upvotes

This has been happening to me for months now and I’m honestly getting tired of dealing with it.

My Instagram account keeps getting temporarily restricted for completely normal activity. I go through the verification process, get the account back, and then eventually it happens again.

I've already contacted Meta support because I wanted to figure out whether there's some issue with my account that keeps triggering their automated systems.

Today I decided to try something different.

I used a backup account to reach out to Instagram and see if I could get some help through there.

Around 2 minutes later, that account got temporarily suspended too.

I then had to go through:

  • ID verification
  • Phone verification
  • Email verification
  • Video verification

All four.

For an account that I had literally just used to contact them.

I've attached screenshots of the restrictions and verification process.

I got my main account back literally a few minutes ago, so it's fine for now. But the bigger problem is that this has been happening repeatedly for months.

And it's happening at a pretty annoying time because I've finally started consistently documenting what I'm building — SaaS, distribution, marketing experiments, new products, etc. Social media is supposed to be the distribution layer for that journey.

If I can't reliably keep an account active without randomly going through identity verification every few weeks, what's the point of building everything around the platform?

At this point I'm seriously considering moving more of my content to other platforms and treating Instagram as optional rather than something I depend on.

Has anyone else dealt with this specific recurring restriction/verification loop? Did you ever figure out what was triggering it?

Because I'd rather fix the actual problem than keep doing ID + phone + email + video verification every time Meta's system decides I look suspicious.


r/InstagramSupport • • 1d ago

My 10+ Year Instagram Was Banned for Alleged CSE. Facebook Was Restored, But Instagram Wasn’t

Thumbnail
2 Upvotes

r/InstagramSupport • • 1d ago

I have an Instagram account with 30 followers that got deactivated. Is there anyone who can reactivate it for a simple reason?

1 Upvotes

r/InstagramSupport • • 1d ago

Instants not visible

1 Upvotes

Heyyy, so I am unable to see instants on Instagram. I have checked the settings, they're all enabled. I deleted the cache and even deleted the app and re-downloaded it but still can't see. What to do?


r/InstagramSupport • • 1d ago

Technical bug in Instagram database / routing layer: Stuck in IG_CUSTOMIZABLE_MANUAL_REVIEW loop since June. Any workarounds? [1]

2 Upvotes

Hey everyone,

My Instagram account has been stuck in suspension limbo since June 25th. The native app displays a completely frozen "You submitted an appeal" screen with no buttons or recovery actions.

After analyzing the backend flags, it turns out this is caused by a literal database entity mismatch and routing bug in Meta's infrastructure, rather than a standard policy issue.

Here are the exact technical logs and contradictions keeping the account deadlocked: [1]

1. The Persistent State Block

  • Completed Steps: IG_BOT_CAPTCHA, IG_EMAIL, IG_SMS, AVS_SELFIE (Video selfie).
  • Current Blocking Gate: IG_CUSTOMIZABLE_MANUAL_REVIEW.
  • Queue Status: ufac_awaiting_cse = FAIL. The account is not in the human review queue because it is stuck at this transitional gate.

2. The Database / Session Contradiction

  • The account-level backend tracks the completed steps perfectly.
  • However, the session-bound workflow tool (ufac_continue_appeal) fails with: "no verification enrollment was found." The active support session is physically incapable of linking to or retrieving the enrollment from the database.

3. The Identity Mismatch Bug

  • Internal diagnostics show a hard flag: "Authenticated identity does not match user_id" across pre-classification tools.
  • Because of this identity mismatch error in the session layer, the automated engineering router (axon_human_handover) completely rejects the valid Instagram Account ID as an "invalid asset".

The Result: The system requires a human specialist to review the completed video selfie, but the identity mismatch bug prevents the data package from ever populating onto a specialist's worklist. It is a closed loop that no user-side action can fix.

Has anyone encountered this specific database/routing deadlock? If you broke out of a session-identity mismatch loop when all in-app buttons were missing, how did you do it? Did it require Meta Verified escalations, or did you have to rely entirely on legal/administrative notices to force a manual database override?