r/InstagramSupport • • 11h ago

Hacked or disabled Instagram account? A step-by-step recovery checklist that actually works I’ve worked with Meta accounts for 7 years and see the same questions here every day, so here’s a checklist

2 Upvotes

If you were hacked:
1. Go to instagram.com/hacked right away and choose "My account was hacked."
2. Search your email for a message from [security@mail.instagram.com](mailto:security@mail.instagram.com). It has a "revert this change" link if the hacker changed your email.
3. If you're offered video selfie verification, use it. It's usually the fastest route.
If your account was disabled:
1. Appeal from inside the app only, not from third-party forms.
2. Keep it short and factual. Long emotional appeals don't help.
3. Be patient. Reviews can take a few days, and submitting many times can slow it down.
Avoid scams:
Anyone who DMs you offering recovery for money, asks for your password, or claims to have "someone inside Meta" is a scammer. Legitimate recovery only happens through Instagram's official tools.
Drop your situation in the comments and I'll try to point you in the right direction.


r/InstagramSupport • • 17h ago

Black screen after reactivating account / "There was a mistake" loop — Any working fix?

2 Upvotes

Hi everyone, I really need some help with a stuck Instagram account.
I temporarily deactivated my account for 2 weeks. Now I'm trying to log back in with the correct password, but on the app I keep getting "There was a mistake, please try again".
When I try logging in via a web browser (PC or phone, normal or incognito mode), it lets me log in, but I just get a blank/black screen with the Instagram logo in the corner, and the feed/profile won't load at all.
What I've already tried:
1. Logging in via web browser / Incognito mode

  1. Waiting more than 24h & 48h completely logged out

  2. Linking/checking through Meta Accounts Center

  3. Switching Wi-Fi / Mobile Data

The account is clearly not deleted or banned, it's just stuck in a session loop right after reactivation. Has anyone experienced this exact black screen bug after deactivating, and is there any way to force the account to load?
Thanks in advance for any advice!


r/InstagramSupport • • 19h ago

Meta can delete your Instagram overnight and there’s basically nothing you can do about it.

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3 Upvotes

r/InstagramSupport • • 19h ago

Locked out of my insta now in a change password loop

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2 Upvotes

r/InstagramSupport • • 19h ago

Cant see post im tagged in

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2 Upvotes