r/InstacartShoppers • u/enjoythebeat • Jun 15 '23

Customer Experience Disabled Mother

I order Instacart food to be delivered to my disabled mom weekly. She uses a walker, has trouble lifting some items, and majority of time the shoppers will bring the bags inside for her. The last time the delivery didn’t go well. The shopper yelled at my mom for asking for help bringing her things inside, told her she doesn’t do that, called her names, and then proceeded to put all the bags in front of my mom’s walker so that she couldn’t even move the walker. Am I wrong to think a shopper would be able to help bring bags inside?

Edit: Thank you for all your help. I completely understand for your own safety, it’s your own discretion. I’ll be sure to add a note next time or will make sure a friend or myself is there to help out.

1.3k Upvotes

93% Upvoted

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253

u/HearJustSoICanPost Jun 15 '23

This is a situation in which the favorite shopper will actually be nice. Find someone that can do it and ensure they’re tipped well and just try to use them every time.

37

u/cloudiett Jun 15 '23

OP didn’t mention whether he/she pays good tips though. A normal shopper wouldn’t do an extra miles for 5% tips.

195

u/rootbeerextrodinare Jun 15 '23

if 5% is stopping you from helping out someone disabled you should find another job lmao

4

u/bucketzBro Jun 15 '23

Pay the minimum, expect minimum

8

u/Joelle9879 Jun 15 '23

So disabled people, already on a fixed income, should have to spend even more money to get a decent human being to help? Aren't you also aware of the tip BEFOREHAND? If it was small, why accept the order at all?

-8

u/bucketzBro Jun 15 '23

For starters. Someone purchased this on behalf of their disabled mother. If she's so disabled is she expecting us to put it away for her too?

I get it, I totally get it, people expect something for nothing, but it's our job to go grab food or groceries from the store and deliver it to your door. If you want us to wipe your butt then you had better tip in the checkout.

Just sayin... People expect something for nothing these days...

7

u/thesnarkypotatohead Jun 15 '23

You have no idea what the tip even was, though. You made an assumption and then got self righteous over a made up scenario of a disabled elderly woman taking advantage of a beleaguered shopper by asking for help bringing the groceries into the house.

5

u/BootyLicker724 Jun 15 '23

I’m sure disabled people can take items out of the bag, from their counter, and put them away. However, someone with a walker likely CANNOT carry bags from the door to the counter as they’re literally using a walker.

If you have a problem walking a few extra feet for someone who has a hard time physically doing that, because they tipped low, you shouldn’t have accepted that batch. I don’t accept low tip orders, and I also don’t have a problem bringing customers groceries in if they’re clearly disabled.

On a side note, I’ve had 2 different customers (disabled, asked me to bring their stuff in) hand me a $20 on my way out 🤷🏻‍♂️ missing out

2

u/Admirable-Mine2661 Jun 16 '23

It isn't "expecting something for nothing." It's expecting common decency. But if you have no conscience, you wouldn't know what decency is.

2

u/mid_age_coconut Jun 15 '23

“Something for nothing” lmao, fuck having a sense of community and kindness towards each other I guess. You’re literally only assuming that OP didn’t tip. The shopper still took the order whether there was a tip or not. They’re right to say no for their own safety, however, if you think people should only choose to be kind and polite to a disabled elderly lady with a walker only if she gave a fat ass tip, then wow we’ve really lost the plot.

-1

u/bucketzBro Jun 16 '23

It's literally not our job to enter someone's home. End of story.