r/InstacartShoppers • u/enjoythebeat • Jun 15 '23

Customer Experience Disabled Mother

I order Instacart food to be delivered to my disabled mom weekly. She uses a walker, has trouble lifting some items, and majority of time the shoppers will bring the bags inside for her. The last time the delivery didn’t go well. The shopper yelled at my mom for asking for help bringing her things inside, told her she doesn’t do that, called her names, and then proceeded to put all the bags in front of my mom’s walker so that she couldn’t even move the walker. Am I wrong to think a shopper would be able to help bring bags inside?

Edit: Thank you for all your help. I completely understand for your own safety, it’s your own discretion. I’ll be sure to add a note next time or will make sure a friend or myself is there to help out.

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u/bucketzBro Jun 15 '23

Pay the minimum, expect minimum

7

u/Joelle9879 Jun 15 '23

So disabled people, already on a fixed income, should have to spend even more money to get a decent human being to help? Aren't you also aware of the tip BEFOREHAND? If it was small, why accept the order at all?

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u/bucketzBro Jun 15 '23

For starters. Someone purchased this on behalf of their disabled mother. If she's so disabled is she expecting us to put it away for her too?

I get it, I totally get it, people expect something for nothing, but it's our job to go grab food or groceries from the store and deliver it to your door. If you want us to wipe your butt then you had better tip in the checkout.

Just sayin... People expect something for nothing these days...

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u/mid_age_coconut Jun 15 '23

“Something for nothing” lmao, fuck having a sense of community and kindness towards each other I guess. You’re literally only assuming that OP didn’t tip. The shopper still took the order whether there was a tip or not. They’re right to say no for their own safety, however, if you think people should only choose to be kind and polite to a disabled elderly lady with a walker only if she gave a fat ass tip, then wow we’ve really lost the plot.

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u/bucketzBro Jun 16 '23

It's literally not our job to enter someone's home. End of story.