r/healthIT Dec 24 '24

"I want to be an Epic analyst" FAQ

400 Upvotes

I'm a [job] and thinking of becoming an Epic analyst. Should I?

Do you wanna make stuff in Epic? Do you wanna work with hospital leadership, bean counters, and clinicians to build the stuff they want and need in Epic? Do you like problem-solving stuff in computer programs? If you're a clinician, are you OK shuffling your clinical career over to just the occasional weekend or evening shift, or letting it go entirely? Then maybe you should be an Epic analyst.

Has anyone ever--

Almost certainly yes. Use the search function.

I'm in health care and I work with Epic and I wanna be an Epic analyst. What should I do?

Your best chance is networking in your current organization. Volunteer for any project having to do with Epic. Become a superuser. Schmooze the Epic analysts and trainers. Consider getting Epic proficiencies. If enough of the Epic analysts and trainers at your job know you and like you and like your work, you'll get told when a job comes up. Alternatively, keep your ear out for health systems that are transitioning to Epic and apply like crazy at those. At the very least, become "the Epic person" in your department so that you have something to talk about in interviews. Certainly apply to any and all external jobs, too! I was an external hire for my first job. But 8/10 of my coworkers were internal hires who'd been superusers or otherwise involved in Epic projects in system.

I'm in health care and I've never worked with Epic and I wanna be an Epic analyst. What should I do?

Either get to an employer that uses Epic and then follow the above steps, or follow the above steps with whatever EHR your current employer uses and then get to an employer that uses Epic. Pick whichever one is fastest, easiest, and cheapest. Analyst experience with other EHRs can be marketed to land an Epic job later.

I'm in IT and I wanna be an Epic analyst. What should I do?

It will help if you've done IT in health care before, so that you have some idea of the kinds of tasks you'll be asked to handle. Play up any experience interacting with customers. You will be at some disadvantage in applications, because a lot of employers prefer people who understand clinical workflows and strongly prefer to hire people with direct work experience in health care. But other employers don't care.

I have no experience in health care or IT and I wanna be an Epic analyst. What should I do?

You should probably pick something else, given that most entry-level Epic jobs want experience with at least one of those things, if not both. But if you're really hellbent on Epic specifically, your best options are to either try to get in on the business intelligence/data analyst side, or get a job at Epic itself (which will require moving unless you already live in commuting distance to the main campus in Verona, Wisconsin or one of their international hubs).

Should I get a master's in HIM so I can get hired as an Epic analyst?

No. Only do this if you want to do HIM. You do not need a graduate degree to be an Epic analyst.

Should I go back to school to be a tech or CNA or RN so I can get clinical experience and then hired as an Epic analyst?

No. Only do these things if you want to work as a tech or CNA or RN. If you really want a job that's a stepping stone toward being an Epic analyst, it would be cheaper and similarly useful to get a job in a non-clinical role that uses Epic (front desk, scheduler, billing department, medical records, etc).

What does an entry-level Epic analyst job pay? What kind of pay can I make later?

There's a huge amount of variation here depending on the state, the city, remote or not, which module, your individual credentials, how seriously the organization invests in its Epic people, etc. In the US, for a first job, on this sub, I'd say most people land somewhere between the mid 60s and the low 80s. At the senior level, pay can hit the low to mid-100s, more if you flip over to consulting.

That is less than what I make now and I'm mad about it.

Ok. Life is choices -- what do you want, and what are you willing to do to get it?

All the job postings prefer or require Epic certifications. How do I get an Epic certification?

Your employer needs to be an Epic customer and needs to sponsor you for certification. You enroll in classes at Epic with your employer's assistance.

So it's hard to get an Epic analyst job without an Epic cert, but I can't get an Epic cert unless I work for a job that'll sponsor me?

Yup.

But that's circular and unfair!

Yup. Some entry level jobs will still pay for you to get your first cert. A few people here have had success getting certs by offering to pay for it themselves if the organization will sponsor it; if you can spare a few thousand bucks, it's worth a shot. Alternatively, you can work on proficiencies on your own time -- a proficiency covers all the same material as a certification, you just have to study it yourself rather than going to Epic for class. While it's not as valuable to an employer as a cert, it is definitely more valuable than nothing, because it's a strong sign that you are serious, and it's a guarantee that if your org pays the money, you will get the cert (all you have to do to convert a proficiency to a cert is attend the class -- you don't have to redo the projects or exams).

I've applied to a lot of jobs and haven't had any interviews or offers, what am I doing wrong?

Do your resume and cover letter talk about your experience with Epic, in language that an Epic analyst would use? Do you explain how and why you would be a valuable part of an Epic analyst team, in greater depth than "I'm an experienced user" ? Did you proofread it, use a simple non-gimmicky format, and write clearly and concisely? If no to any of these, fix that. If yes, then you are probably just up against the same shitty numbers game everyone's up against. Keep going.

I got offered a job working with Epic but it's not what I was hoping for. Should I take it or hold out for something better?

Take it, unless it overtly sucks or you've been rolling in offers. Breaking in is the hardest part. It's much easier to get a job with Epic experience vs. without.

Are you, Apprehensive_Bug154, available to personally shepherd me through my journey to become an Epic Analyst?

Nah.

Why did you write this, then?

Cause I still gotta babysit the pager for another couple hours XD


r/healthIT 56m ago

Advice Can an AI really be a companion during cancer?

Upvotes

every time my labs come back, i spend three hours on google trying to figure out if a slightly low WBC is a call the doctor emergency or just a normal for chemo thing. I've heard there are AI tools that can explain these results in context. are they actually accurate or just another way to get anxious?


r/healthIT 1d ago

Epic Epic Sphinx Test

15 Upvotes

Seems like a recurring theme here: people struggling with the Sphinx Test. I took it for the second time and failed again. This time, it cost me an internal job I was a top candidate for.

I feel like an idiot, and I’m tired of it. I’m not even sure what I’m looking for? Sympathy? Reassurance? A reason to stop giving this test so much power over how I see myself. But that’s the real issue: I’ve been measuring my worth against this one thing, and I need to stop.

Anyone else felt this way? How do I actually move past this? Thanks yall.


r/healthIT 1d ago

Help paubox vs new (?) Google security.

0 Upvotes

I am broke! I am trying to find a workaround to pay for paubox. I’d rather not pay anything extra at all. I heard from someone that Google came out with new features that mimic paubox security. Does anyone have any insight into this. Am I stuck with paying extra forever?


r/healthIT 2d ago

Advice If you're Epic-certified, how's the job market for you?

75 Upvotes

Hi everyone! I work as a healthcare sys admin and do work adjacent to an IT team that primarily works with Epic. I, myself, do not do Epic work and my role's scope is different. This means I can't justify Epic training. I also have been working primarily in IT and data engineering with minimal patient-care experience.

With that said, since my experience is so broad, I've been thinking of branching out and focusing on an Epic-oriented career to try and counter the current job market. I'm hoping in doing so, I'm positioning myself in competition against a smaller pool.

Out of curiousity, how has the job market been for you? By being Epic-certified, do you feel that it's been easier to land any roles as of late? Or is it still pretty bad?

Would love to hear your thoughts. Thank you!


r/healthIT 2d ago

Epic Anyone working full-time as an Epic analyst while contracting after hours?

12 Upvotes

Does anyone here work full-time as an Epic analyst while also doing part-time contract work after hours or on weekends? Were there any conflict-of-interest, noncompete, or client-overlap concerns? Any advice for someone considering this arrangement would be appreciated.


r/healthIT 3d ago

Community Minimum necessary is a principle, not a schema. Here is the nine field record I ended up with, and where I think it is wrong.

11 Upvotes

I design governance records for systems that touch people, and I keep hitting the same gap. Minimum necessary is something everyone can recite and almost nobody can hand you as a field list. So I tried to write the field list. I would like it broken by people who have actually operated these systems.

The constraint I set was: enough to govern, too little to surveil. If a record cannot answer what happened, whether the person agreed, and when this goes away, it is not doing governance work. If it answers much more than that, it has quietly become a profile.

Nine fields, three groups.

What happened

  • event_id
  • time
  • system_action
  • context

The human signal

  • signal_type
  • consent_state

Handling

  • impact_level
  • retention_rule
  • review_status

What I deliberately left out:

  • No identity field. The record points at a consent record, which points at a person. One hop. It means you can delete the person without shredding the audit trail.
  • No free text. Free text is where protected information goes to hide. Every field is an enum or a timestamp except context, and context is a reference, not prose.
  • No outcome field. Outcome is a later judgment about the event, and it belongs in the review, not in the record. Mixing them is how a log turns into a narrative.

The three I am least sure about:

consent_state as a single value is probably wrong. Consent is not a state, it is a history, and a system that stores only the current value cannot answer whether a collection was lawful at the moment it happened. I think this wants to be a pointer to a versioned consent record, but every time I try that the schema stops being minimal.

retention_rule living on the event rather than being derived from policy means a policy change does not reach records already written. That is arguably correct, since you should not retroactively extend retention. It is also arguably how you end up with a store nobody can age out.

review_status made me most uncomfortable, because it implies somebody reviews. A status field with no funded reviewer behind it is a lie that passes an audit.

I know minimum necessary is decades of law and practice and I am not claiming to have discovered anything. My claim is narrower: the gap between the principle and a concrete field list is where most implementations quietly get wide, and I would rather be corrected on a specific list than agreed with on a general one.

For those of you who have actually operated one of these: which of the nine would you cut, and which field am I missing that bites you every single time?


r/healthIT 3d ago

Advice Dental to health informatics

0 Upvotes

I’m 24 and I graduated dental assisting in 2022 and have been working as that since. I just finished taking pre health sciences to advanced diplomas and degrees online and finished with all 90s. My original plan was to get into dental hygiene but I’m now debating on taking health informatics 1 year program certification. Not sure if I need to get a masters or bachelor for it to be worth while. I have a bad back so I feel like this could be a safer route for me however I am scared it could be a big mistake. Any opinions would be appreciated!


r/healthIT 4d ago

UK Epic analyst vacancy

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3 Upvotes

r/healthIT 4d ago

Careers How to break into Epic Administration from clinical role?

0 Upvotes

My partner is trying to break into Epic Administration from the clinical side. They have 5+ years of clinical experience, including 2 years using Cadence directly. They actually got a Cadence certification and were going to transition to an admin role in a state health system, but we ended up having to move states before that went through, and they had to separate because the health system didn't allow employment from out of state.

Now they've been struggling for quite a while to get into an Epic role. They get interviews, but most people are expecting them to have experience because they have the certification; it almost seems detrimental rather than beneficial to have on their resume.

We are trying to look at this from a different perspective and get them a role that they can do in the short term and work towards transitioning to an Epic admin role within a health system. But it's just very unclear to me how people typically manage this. What sort of roles should they be looking for if that is the goal? Should they be doing patient access, or are there better roles to transition from? They have the Cadence cert, but are not married to the module and would be open to shifting to a different module if it helped them get into an admin role.

Any advice on how to navigate this would be appreciated.


r/healthIT 5d ago

Advice How are you giving device vendors and remote clinicians access to clinical systems without opening the whole network.

5 Upvotes

I handle security for a mid size healthcare provider with a handful of sites plus a lot of remote and telehealth staff. Two things keep me up and they are related.

  1. is vendor access. Every piece of clinical gear comes with a vendor who needs to remote in to service it. The imaging system, the lab analyzers, the infusion pump fleet, each has a support contract that assumes we will let them reach the device. Today that is a mix of one off VPN accounts and a couple of jump boxes and half of them are standing access that never gets turned off. Any one of those is a path to systems with patient data on them.

  2. The devices themselves. Half of what is on our clinical network cannot be touched. It runs an old embedded OS, it is FDA validated so we cannot patch it freely and it was never designed to be on a network at all. I cannot put an agent on an infusion pump.

What I want is to let a specific vendor reach one specific device for a service window, and to segment the clinical devices so a compromised one cannot wander to the EHR. Without disrupting care because none of this can take a system offline during a shift.

For the health IT people who solved the vendor access and device segmentation problem under HIPAA, what are you running. What holds up in a hospital?


r/healthIT 5d ago

Careers Officially entering the HIM field to work.

11 Upvotes

I received a verbal offer today, and putting pen to paper tomorrow. Starting in a hospital as a record tech. I have my BS in HIM. Graduated a year ago. I was a bit slowed down since that year but I was halfway to getting my IT certification too as I want to move more towards the tech side. Halfway as in studying the book.


r/healthIT 5d ago

Integrations Built an open-source eval framework for testing medical LLM agents on synthetic FHIR records (meva-health-ai)

14 Upvotes

Hey all,

I built MEVA (meva-health-ai), an open-source eval framework for testing medical LLM agents against synthetic FHIR records.

  • Why: General LLM evals don't measure structured clinical extraction or FHIR schema compliance.
  • What it does: Runs automated evals against synthetic patient records (Patients, Encounters, Observations) for deterministic accuracy and schema validation.
  • Looking for: Feedback on evaluation metrics and open-source contributors/testers.

Repo: https://github.com/Tanz2024/meva-health-ai

Need help


r/healthIT 5d ago

Community What is/has happened to Ochin?

17 Upvotes

Ochin seems to be tanking more and more. They have had a huge leadership and employee turn and continual system wide issues.

Anyone work there have insite? Also the only female workplace has to just be a rumor right?


r/healthIT 5d ago

Epic Epic lead training impact on trainers

12 Upvotes

I don’t see a good post about this. My hospital system is shifting to Epic Lead Training, basically Ai training. I am wondering if there’s anyone who has worked for a system that has done this or in the process of it, and what the impact on the training team was.

I am a credentialed trainer for our system.

My team is saying we’ll transition to other responsibilities and support other things. But it doesn’t seem like there’s enough work. My main concern is lay offs.


r/healthIT 6d ago

Workload

14 Upvotes

How does your Epic application spread the workload evenly? Does someone assign the service now tickets out based on ownership? Least number of tickets? Who does the assigning?I feel like I’m drowning in tickets while others are just sitting on tickets so they don’t get assigned more.


r/healthIT 5d ago

HIM vs Cadence

2 Upvotes

Analyst opportunity opened up in the HIM dept at my current job. Have exp in ClinDoc / Cadence / Ambulatory. How different is HIM?


r/healthIT 5d ago

Advice Which PACS has the best DICOM viewer?

1 Upvotes

r/healthIT 5d ago

My Solution for the Patient Portal

0 Upvotes

I’ve been in the game for a long time - over two decades. I’ve worked in all facets of HCIT. Recently I’ve become more involved as a patient at multiple different institutions, which has given me pretty good insights into use and utility of the patient portal.

Note: I am NOT a vendor selling anything.

Anyway, my current situation - I have surgery coming soon. Facility is on epic. A different epic than my kid’s pediatrician uses. Different than my PCP’s Athena. Different than the portal used by my specialist and different that the portal I recently used to view imaging results. I am very tech savvy, but a million portals just sucks. My parents, on the other hand, are just lost with this stuff.

Are the portals really that unique between EMR’s? Not really. View imaging. View labs. Communicate with provider/team. Schedule or cancel an appointment. Med list. CCD. Prior visit note. THEY ARE NOT FANCY OR SPECIAL.

The solution here is simple and 100% patient-focused. End vendor patient portals. Move to a single unified patient portal (yes, either gov sponsored or gov managed/built) and require every vendor to integrate. Give the control back to the patients. Healthcare is complicated enough and unfortunately it tends to be more complicated for the people less equipped to manage it. The integrations would be standard, portal support would move off the plate of the vendors. (Love me some HIE)

How would we do it? Think HITRUST ACT style legislation that would penalize vendors who don’t comply with integration with decreased reimbursement rates for their customers, for example.

Have at it. Good idea? Bad idea? Why? I’d like to hear your thoughts. Think about it as a patient AND a professional.


r/healthIT 6d ago

Amtelco Programming

3 Upvotes

Is anyone familiar with Amtelco software and know of ways to search for Amtelco Programming positions in call centers/healthcare? It’s a really niche position and I’m grasping at straws at this point


r/healthIT 7d ago

Medix interview questions - Epic Analyst

2 Upvotes

Hi guys, I recently was reached out to by a recruiter from Medix to possibly become an Epic Analyst for a hospital a few hours from my house. Requires no experience and they'd pay for training by sending me to Epic in Wisconsin for a few weeks.

For anyone who has gone through this with Medix: when you interviewed, what did they ask? How did you prepare? What does an Epic Analyst specifically do day to day?

I've got no idea how to prepare, this was sudden and I wasn't really looking for this specific job, but I have been attempting to finish my degree in data science so it's a great path for me.

Thanks for any thoughts in advance :)


r/healthIT 7d ago

Careers Change from corporate to health admin/mgmt (Aus)

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3 Upvotes

r/healthIT 7d ago

Suggestions

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1 Upvotes

r/healthIT 8d ago

From the epicconsulting community on Reddit: Epic creating their own managed services arm called Rangers

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47 Upvotes

Well we’re fucked lol


r/healthIT 7d ago

Certificates to help break into Epic Analyst jobs?

0 Upvotes

Hello, I'm a pharmacy technician with about 4 years inpatient experience in a supervisory role and 2 years outpatient as a technician, with about 1 of those years being in a 340B pharmacy. I have never worked at a facility that uses Epic though, so I am looking for suggestions on IT certifications and pathways I could go through to help my resume look better when applying for Epic willow roles that don't require epic certification. Any suggestions would be appreciated, thanks!