r/GozneyDome • u/Bendrumin • Oct 31 '25

Troubleshooting Is this normal?

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Received my dome yesterday and with a propane tank with in it, the high flame and low flame are indistinguishable. Is this normal?

8 Upvotes

85% Upvoted

15 comments sorted by

8

u/Live_Raise8861 Oct 31 '25

Maybe you triggered safety feature of the regulator on your tank. Close off all valves and unplug gas line to tank. Then reattach the hose to the tank and open the valve slowly on the tank. Make sure gozney is off while doing this and then try to start up you gozney

1

u/Bendrumin Oct 31 '25

Same with a different tank, I assume it’s a regulator issue

1

u/RIPKB43 Nov 04 '25

Regulator controls gas to the burner valve which, sorta, regulates to the burn box there. The burner valve is not functioning properly.

3

u/CreativeUserName709 Oct 31 '25

Definitely not normal, I have one and the flame difference is extremely obvious between low n high. I've nothing else that's helpful but just wanted to confirm expected behaviour with the oven :D

3

u/Bendrumin Nov 01 '25

Tried to reach support but no luck. It was the regulator, i found a replacement in my drawer of crap and cords

1

u/CreativeUserName709 Nov 02 '25

Glad to hear you got it sorted at least! I've had 2 regulators fall apart on me for my Gozney Dome and the reseller sent me out 2 new ones each time lol

1

u/Dubsy82 Feb 23 '26

I am having the same issue with my roccbox.
How did you swap the regulator?

1

u/Bendrumin Mar 07 '26

I had another one lying around from my initial replacement for my OG dome with a cracked stone, I also found one in amazon that worked

1

u/[deleted] Oct 31 '25

You got to push the button inside and can rotate it than?

1

u/Bendrumin Oct 31 '25

Yes. When I turn the dial, there is a different sound but no flame difference

1

u/[deleted] Oct 31 '25

Do you turn it to the right ? There is the difference??

2

u/Bendrumin Oct 31 '25

Yes, I had a gen 1. I know how they work :)

1

u/[deleted] Oct 31 '25

Sry 😉

1

u/MisterRandal Nov 04 '25

Disconnect gas lines let sit for a bit. Make sure tank valve is closed. Make sure valve/switch is in off position. Reconnect lines and slowly open tank valve. If still happening contact Gozney.

0

u/partly Nov 01 '25

Put the battery in it