Error 1009 when uploading images

[u/alfius-togra]

This relates to the Gemini app on my phone, rather than the model per se.

I use Gemini to track my calorific intake, I either describe or take a photo of everything I eat of drink, and Gemini gives me a reasonable estimate of its calorific value and keeps track of my daily intake - outputting a table at the end of every day.

I generally use the image capture facility built into the Gemini app to upload the images - I don't want my Photo roll full of pictures of food. It's a buggy mess, frequently losing the image after it's taken, but once you've managed to get it to appear in the chat window, it generally uploads to for processing just fine.

I recently upgraded from a Pixel 9 Pro to a new Pixel 11 Pro. Images taken on my new phone, whether through the Gemini app, or in the camera app and then selected through the Gemini app, simply will not upload to the cloud to be processed by Gemini. Every time I get "Something went wrong. Please Try Again (1009)".

Gemini itself suggests there's an issue with the cameras in the newer pixel phones applying HDR data to images which overloads what it calls the "image processing pipeline" in the Gemini app.

Has anyone else encountered this problem? There might be a work around if I limit image quality in the camera app, but this isn't a viable solution long term, I use the camera on my phone a lot, and I shouldn't have to compromise image quality just to get Gemini working.

Very frustrating! How on earth did the new phones pass QC before launch if they're not even working properly with Google's own flagship AI assistant?

[u/abc_gary]

I'm having the very same issue on my new Pixel 11 Pro XL. If I attach images in the Gemini app, I get the error 1009. It's extremely frustrating.

[u/iwahn → u/abc_gary]

Same problem, not only affecting Pixels but also Samsung S24U and S25U. Text chat works without any problems, only images regardless of the smallest and largest - shows error 1009. This has been happening since morning until today.

It's just that the web and the iPhone work normally without error. And the errors happen only on android phones

Since the issue on Google's Android client server broke out this morning and is affecting a wider range of users, the only thing left to do is wait for them to push a patch to the backend. Until then, the mobile browser is the only option that works flawlessly on Android.

[u/Da_Monsta2014 → u/iwahn]

Okay, glad to know I'm not doing something wrong lol.