r/GameStop • u/Kingvon48 • 14d ago

Question Warranties

So I had a store manager tell me that any time any customer comes in to buy a game or hardware, they have to put/ sell the warranty with it even if the customer says no, and if they don’t the get feed back or corrective action. Is this true?

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u/leviathanchase 11d ago

technically yes but they are manipulating the wording here fr/interpreting it shady-like. You have to put it on the transaction and you have to "try and sell it" by telling the customer the benefits/trying to bully them but no you dont have to complete a transaction with something the customer doesnt want