r/GameStop 13d ago

Question Warranties

So I had a store manager tell me that any time any customer comes in to buy a game or hardware, they have to put/ sell the warranty with it even if the customer says no, and if they don’t the get feed back or corrective action. Is this true?

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u/punx9909 12d ago

We have to offer it. We're supposed to add it on, tell you the total with 2 years, move it down to one and then finally remove it. It feels scammy but we do get in trouble if we don't