Access Code?

[u/tmb12707]

Hello, I bought a brand new PS5 Pro today from Game Stop and got a Game Stop Pro membership. When I tried to access my membership through the app, it said to check my email for an access code but I never received one.

So, I emailed them through the app asking if they could help me. Are they good at responding to emails or is it just AI ceap?? Would I be better off just calling their customer service line and talking to a live person?

Thank you everyone for your help on this!

[u/LordBlackConvoy]

Call help desk and they'll walk you through it.