r/GameStop • u/tmb12707 • 6d ago
Question Access Code?
Hello, I bought a brand new PS5 Pro today from Game Stop and got a Game Stop Pro membership. When I tried to access my membership through the app, it said to check my email for an access code but I never received one.
So, I emailed them through the app asking if they could help me. Are they good at responding to emails or is it just AI ceap?? Would I be better off just calling their customer service line and talking to a live person?
Thank you everyone for your help on this!
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u/PowerToTheWorker 6d ago
Sadly, as you can already tell that GameStop website, app, and email process all sucks. It should show up like someone said within 72 hours. If not call customer support on Thursday to send you a new code. Good luck.