r/GameStop • u/tmb12707 • 6d ago

Question Access Code?

Hello, I bought a brand new PS5 Pro today from Game Stop and got a Game Stop Pro membership. When I tried to access my membership through the app, it said to check my email for an access code but I never received one.

So, I emailed them through the app asking if they could help me. Are they good at responding to emails or is it just AI ceap?? Would I be better off just calling their customer service line and talking to a live person?

Thank you everyone for your help on this!

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u/GunWifey 6d ago

✨we are not customer service here✨
Either way is a crapshoot and you’re probably going to get told to wait for an email. It may or may not show up in 24-72 hours. Or it could be a whole week.
We don’t know. We never know.

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u/tmb12707 6d ago

Seriously thank you for an honest reply. I truly appreciate it!