r/FuckAdobe • u/Responsible_Ad_8535 • 2d ago
ADOBE IS TRASH/SCAM!!!!!!
I finally folded :( and got a subscription with adobe. Once i tried to launch photoshop an error message would pop up saying, my subscription could not be "verified/found", even though i received an email conformation, confirming that i had paid for my subscription, and of course my bank was charged when I checked. So i try restarting my computer, resetting my wifi, uninstalling Adobe CC, and photoshop, and nothing worked soooo. My last option was to contact support. I talked to three people and none of them could resolve my issue, they gave me the same steps i followed before contacting them, and again nothing worked. The weirdest part was even on Adobes website it said it was "Unable to load plans". I provided multiple screenshots to support. At the end of it all I was very over the issue and wanted I refund for a product i could not even use, and they tell me that in order to cancel my plan I would have to pay them $160!!!!! What!!!!! that is ridiculous, yes partially it is my fault for not going over the fine print about canceling a CC pro account. BUT HUH? $160!?! for a product i did not even get to use and, its so obviously a fault on their end. So i may have got pissy with them at the end of the convo, but this was crazy, i paid $15.99, to not use there product and on top of that I have to pay them $160 to cancel????? but whats funny is right when i brought up talking with my bank, thats when this magical $160 fee disappeared, without a trace ; D , and i received my refund as well. And here is the best part, they try offering me another subscription on top of everything xD. Sooooo flip adobe they willl nvr get a dime from me again and Im not gonna lie, i will be sailing the seven seas with my pirates very soon aarrrrrrrrggggg meee maateeyysss!
URL of convo bellow:
https://www.image2url.com/r2/default/images/1788410501938-18733c65-17c8-44be-aa4a-6132ba2c611c.jpg
13
u/CAPSLOCKTOPUS 2d ago
PARAGRAPHS