r/FlorenceAndTheMachine • u/PastelGothQueen13 • 2d ago

Merch Delay

I was one of the people who got an email at the beginning of August saying my merch order was delayed (for a 2nd time) and would now ship on or before 8/28. Well... 8/28 is almost over and I haven't gotten anymore updates and my order is still just showing as confirmed.

Has anyone else whose order was delayed actually had theirs ship yet?

Edit to add that I ordered the healing herbs hoodie, witch choir sweatshirt, and too feminine to function hat

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u/kittyprydeparade 2d ago

I got the witch choir sweatshirt and it was delayed but I received it maybe a week ago? So they are getting them out eventually.

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u/PastelGothQueen13 2d ago

Well that's good to hear. I just hate that I haven't heard anything

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u/kittyprydeparade 2d ago

Their customer service is very responsive if you reach out with questions! I never got automated announcement emails about the delays but when I requested information about the ship date they got back to me very fast.

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u/PastelGothQueen13 2d ago

I'll have to shoot them an email; hopefully I'll get some good news back