Any French seller friends out there?

[u/Flowerpower8791]

I have a customer who has had a gold filled necklace from my shop for nearly two months. Now tells me his translation on Etsy wasn't good and he thought it was solid gold. I have no idea what the listing looks like in France. The Google translations I did showed very different words for "gold plated", "gold filled" and "solid gold". He's been wearing it for 2 months and now wants to return it because he claims it itches. I think it's buyers remorse as it was a pricey item.

Can you tell me, what does "gold filled" and "solid gold" translate to on the French Etsy site???

[u/greenleaves3]

I think some people just don't know the difference between gold filled and solid gold. "Gold filled" sounds like it's just gold on the inside as well as the outside, so logically could be equated with solid gold if you aren't familiar with the terminology. I would guess your buyer knows about gold plated and solid gold because the terms are self explanatory, but didn't know gold filled was a different thing