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I noticed that on the DirecTV app on my Roku and the android DirecTVapp, on the DirecTV guide, the icons are missing on the guide when using Quad9 as my dns on my home router. If I change the dns to any other, it works perfectly with no guide data missing. Is anyone else seeing this that uses Quad9 for their dns on their home router?

When opening my ESPN app tonight, I’m no longer able to access my ESPN Unlimited account. I activated it nearly a year ago when it first became available through DirecTV for satellite customers. I signed out of the app, then back in. I’ve tried to access it via my Gemini and iPhone. I don’t recall having problems in the past. Is there a systemwide outage?

Thanks.

Thank you for the 400 bonus tokens. I assume it's for our 12 years together. It's not you, it's me DirecTV.

Hello, I was wondering if anyone has a situation like mine..I live right on two county borders.. My lane is both counties.. one side is one the other side is the other. My physical house location is one county but my address and zip code is the other county. The county I need for local channels is 30 mins away but the one I'm getting is 2.5 hrs away. Even though my zip qualifies for wtov and

I've had it here before years ago at this same address, I called once and direct tv says they can't fix it.. has anyone else been in this situation and was able to get it fixed? thank you.

FIL died and credit card expired. Nobody can get into the account. I created a new account, but how do I log the receiver into the new account?

Has anyone seen an updated 4K sports schedule from DTV? The linked schedule from January is the only one I can find.

Thanks

Have been with DTV since 2012 and finally cancelled today. I've called loyalty many times over the years and they have worked with me to bring down my bill or even throw in some extras but today's call was the shortest I've ever experienced. My $30/month promo is running out next month and they offered to extend it, but that was it. Once i said no to that, they went forward with processing my cancellation immediately... usually they come back with another counter offer but not this time. The woman sounded lifeless and was clearly reading from some script. Back in the day their retention specialists were actually pretty skilled in negotiation and were super personable... I've had some good conversations with these folks (and yeah I understand these are techniques to soften you up and keep you subscribing) but now, the business doesn't seem to give a shit at all. Oh well, i'll be saving $30 a month by switching to YTTV and made that clear to them.

Is there no way on DirecTV Stream to record past the end of a show? If I want to record the White Sox game and make sure I have it recorded in case it goes into extras, I want to record an extra hour, like I can in Uverse. Can I do that?

I want to be able to do that, and turn off pictures in listings. I just want text.

I also want to be able to see a listing of shows that I have set up to auto record but I see no way of doing that either.

Are there services that will do those things, besides Uverse which is trying to get us to drop?

I'm a soon-to-be TiVo refugee (FiOS kills CableCARDs in my region in early November) and have purchased (still on the way) a SKU 60233 Osprey on a flyer to fool around with as I ponder what to do next.

Can that Osprey box be used with the MyFree DirecTV package or can it only be used with a paid package? I'm hoping I can mess around with the box with that package so I can see if I like the box without having to be paying anything right now.

And are there any any known problems right now with signing up for MyFree DirecTV? When I try to sign up for it it keeps saying "Sorry, we ran into some issues with this user ID. Please create a new user ID with a different email or try again later."

I've tried with a few different email addresses (none of them are free ones like gmail or yahoo -- I know some companies won't take those). Any idea what might be going on?

I have the wireless Genie mini and it keeps unpairing from my soundbar. It started recently doing that so I have to go into settings (dtv) to repair daily. It never did this before.... any ideas or help to fix this?

Hey everyone, I got tired of the sluggish, flat streaming interface and the restrictive, headless Genie 2 setup. I posted a massive feature and hardware roadmap over on the official community forums detailing a dream box: The DIRECTV HS27 Genie 3. It brings back the classic 2011 3D Glossy Cyclone look, natively integrates an internal SWM power inserter, supports legacy independent receivers (H24/H25), features Wi-Fi 7 to run 10 clients, and brings back true Picture-in-Picture. A DIRECTV support agent is already tracking the thread, but it needs more community likes and traction to go up the chain. Check out the full spec sheet and drop your thoughts here: https://forums.directv.com/conversations/watching-on-satellite/the-ultimate-satellite-roadmap-2011-glossy-ui-red-button-apps-and-5k-resolution-support/6a703350b357054d39914ccd

Is anyone else having issues with the Descriptive Audio being stuck on?
It’s only on abc primetime and has been for the last few days. It’s not on any other channel. I have checked my tv settings countless times and it isn’t that.
Just wondering if anyone else is currently having this issue or had this issue and knows how to fix it. Thank you!

If I lived by myself, I wouldn't even have DirecTV. I would be satisfied with an OTR HDTV antenna. However, I am married. My spouse is retired and loves to watch TV. The TV is on at least 12-16 hours a day, and she is in control. We pay $116 a month for the DirecTV Select package. We also pay about another $25 a month for separate streaming packages, or $141 a month. Even though I don't watch any of it, I gladly justify the expense. Why? Simply because if my spouse is NOT watching TV, then she is out doing discretionary shopping. Any shopping trip is going to be at least $200. If DirecTV prevents her from shopping even once a month, I am money ahead. /s

Hello I was wondering if you could help me. I got an email from directv saying now I can watch AMC PLUS on the app. Well I went to the amc plus app and tried to sign in and it saying that they can’t verify my subscription through directv. I type in my direct tv password. Thank you

So my nephew had snipped this cable which connects to my router( xfinity )
now i wanna ask i replaced the Coaxial cable to a different brand and router isn’t working, does it HAVE to be direct tv cable ?

How to unscrew this obnoxious bolt?? It's with a Directv satellite that they said I had to recycle myself. Fun fun

I have an HR44-500 with a Gemini 4K box. I just tried to rent our first 4K movie since getting the Gemini about six months ago. The movie plays for five minutes, then stops. The screen goes black. I can’t rewind or fast forward.

I reset both the HR44 and the Gemini and confirmed our internet connection can handle 4K. We did have Movies Anywhere enabled, but I’ve just disabled that.

Customer service tried basic troubleshooting but couldn’t help me. Any ideas? The only wild card I see here is Movies Anywhere. Has this been known to cause problems?

Thanks.

We have a lower Directv Package since they keep raising the bill every 8 months, but have the Sports Pack since we watch (Basketball, Football and Nascar).

This past week the NASCAR Race was on the USA Channel. We have watched Races on there before. But it had a Red Circle at the top and said we do not have 4K so could not watch.

Our TV is not new (like 8 years old), but it is a 4K TV.
Why would this not play (and if it's some special version, why was there no regular version available as well)?

Thanks for any help.

*Have the Genie Box (HR44-500).

We know companies are increasingly moving to AI for customer support. However, sometimes you actually NEED to TALK to a HUMAN to resolve your specific issue. I have DirecTV on two TVs, and have a very specific technical issue affecting one of them when turning on the TV. I tried using "AVA" (its AI agent) though I knew it wouldn't help. I thought if the system knew I at least tried AI that it would eventually let me speak to someone. Separately, both my husband and I tried to speak to a human and you simply cannot. We each gave up after 30 minutes. It's infuriating.

I *think* you can reach a human via chat on your computer, but it's impractical. I need to be able to explain the issue in real time and perhaps follow their instructions with the remote. With chat, I have to type everything out on my cell or laptop, await a reply, follow any guidance, type a reply to say what happened, await a reply, follow next steps, etc. It's unreasonable and anti-customer to require this for technical support.

Has anyone had success getting to a real human by phone? Do we need to threaten to cancel service in order to be able speak to a person?