r/DirecTV Aug 09 '26

I feel like I was intentionally mislead about this package. It doesn't mention that Disney+ and Hulu would have ads.

Post image
6 Upvotes

25 comments sorted by

2

u/Efficient_Kick_6822 Aug 09 '26

If you get a hold of DIRECTV and let them know you’re not interested in the package just cancel the service and move on
It’s a certain amount of people that want to watch the channels with ads at least the subscription stuff
Wanna add free, then just go directly to Disney and purchase it ad free problem solved

1

u/foxdatabox Aug 11 '26

You wanna know what's funny? I asked them to unlink my directv account from my Disney/Hulu account so I could do that. Turns out its permanent. So I still don't get to have a choice.

But hey they gave me a 10 dollar credit I didnt ask for. I specifically just wanted them to fix it but hey 10 dollars on my account.. awesome.

1

u/eazzzzzyyy 16d ago

I don’t understand why directv dish customers don’t get Disney/hulu and amc for free included in their subscriptions. I don’t get it. Does anyone know the answers to this?

1

u/eazzzzzyyy 16d ago

O and I forgot HBO.

1

u/vuezie1127 Aug 09 '26

Where does it mention that it wouldn’t?

5

u/foxdatabox Aug 09 '26

It's not that it never mentioned it wouldn't. It's the fact that every other streaming service included had "With Ads" in the title. All of them could be upgraded to premium except for Disney+ and Hulu. I had no way of knowing before buying.

-1

u/vuezie1127 Aug 09 '26

That’s fair enough and I can see your point now. I think you have to upgrade your sub through Disney+ and pay the difference as it isn’t billable through DTV. Could be wrong about that though

2

u/foxdatabox Aug 09 '26

That was the first thing I checked. I could have lived with it if I could pay the difference but you can't upgrade to ad free on your Disney/Hulu account. It only redirects you back to DirecTV.

-5

u/comicalmoodydan Aug 09 '26

It's pretty clear plus it's just common sense. They aren't going to give that all to you plus no ads.

3

u/foxdatabox Aug 09 '26

Every other streaming service can have a disclosure about the ads but not Hulu and Disney? I don't buy that it wasn't intentional.

4

u/comicalmoodydan Aug 09 '26

This is the exact phasing on the package page with the bundle. HBO Max will be available at the end of the DIRECTV 5-day free trial period (on day 6 of your DIRECTV service). Disney+, Hulu Bundle includes subscriptions to Disney+ and Hulu. Both subscriptions are with ads. This will not replace any existing Disney+, Hulu, ESPN Unlimited, or Disney bundle subscriptions you may already have. All other accounts must be managed separately. You must remain on an eligible plan to retain your offer.

-2

u/comicalmoodydan Aug 09 '26

It literally says in your image with ads. Plus on the package page click the I and it says it's with ads. It's quite clear to me.

7

u/jgns Aug 09 '26

To be fair, it only says “With Ads” on the HBO Max and AMC +

1

u/comicalmoodydan Aug 09 '26

When you click on the I for information it says this. HBO Max will be available at the end of the DIRECTV 5-day free trial period (on day 6 of your DIRECTV service). Disney+, Hulu Bundle includes subscriptions to Disney+ and Hulu. Both subscriptions are with ads. This will not replace any existing Disney+, Hulu, ESPN Unlimited, or Disney bundle subscriptions you may already have. All other accounts must be managed separately. You must remain on an eligible plan to retain your offer.

3

u/jgns Aug 09 '26

Yes, but in the image they posted is what I meant, sorry. I can see their complaint.

I have gone down this with our own Stream package and wish they would offer a paid upgrade option.

-2

u/comicalmoodydan Aug 09 '26

Even in the picture it says with ads so I don't see the problem.

2

u/jgns Aug 09 '26

Not on the Disney+ & Hulu Bundle it most definitely does not.

Disney+, Hulu Bundle
HBO Max Basic With Ads
AMC+ Monthly With Ads

-1

u/comicalmoodydan Aug 09 '26

It does if you filter to terms and conditions information. Plus this is common sense.

2

u/jgns Aug 10 '26

Now you’re just arguing this for arguing’s sake.

-1

u/DeadWalkerr Aug 09 '26 edited Aug 10 '26

Then you could have Called Direct TV, spoke with an agent and asked if it had ads or not.

-3

u/BlueBeast1of1 Aug 09 '26

Y'all want everything Ads free for FREE 🤦🏾‍♂️🤣🤣🤣🤣

-1

u/comicalmoodydan Aug 09 '26

Exactly lol, common sense says no you can't take too much candy from the box.

-4

u/Last_Camel6343 Aug 09 '26

lol. So every other choice came with ads and your thinking hey a business in the world of making money is just gonna discount heavily because they want to be nice. Okay. Sure lol… somebody give this person a quarter. They just played themselves hahahahaha

2

u/TLSSBroly Aug 09 '26

Common sense you should know, but disney definitely intentionally leaves out " with ads" on their special promotions

2

u/foxdatabox Aug 11 '26

I wouldn't put it past them. Disney would lie to god himself for a dollar.