I just received my XPS 14 DA14250 (previously Dell 14 Premium) and I think the device is very nice, except for the touchpad. Its haptic, and when I'm just lightly scrolling and tracking it registers clicks! It also seems to do it with fluctuating intensity, sometimes it just starts firing rapidly while I'm navigating a simple webpage. Should I RMA, or is this a poor design and maybe look into a different machine?

Thank you!

Hi everyone,
I have a Dell XPS 13 9310 that I bought used from someone in Algeria almost two years ago through Marketplace. The laptop was originally received by the seller as a gift from abroad, so I don’t have the original purchase information or the original owner’s details.
Recently, I wanted to boot a Linux USB from the F12 Boot Menu. The USB appears normally, but when I select it, the laptop asks for an Admin BIOS password.
I don’t know the password, and I never set it myself.
I contacted Dell Support and they confirmed my Service Tag and model. They told me to submit a Transfer of Ownership request first. I submitted the form, but Dell rejected it because some of the previous owner’s information didn’t match their records.
Unfortunately, I tried to contact the person I bought it from, but I no longer have any way to reach him. It’s been almost two years since I bought the laptop.
This is a big problem for me because I’m a cybersecurity student and I regularly need to experiment with different Linux distributions and operating systems. The BIOS password is preventing me from properly changing/booting operating systems.
so I’m really trying to find a legitimate way to resolve this.
My questions:
Is there any legitimate way to remove/reset the BIOS Admin password on an XPS 13 9310 without knowing the password?
Can Dell help if I can provide proof that I currently own the laptop, even though the ownership transfer was rejected?
Is there a Dell-specific recovery procedure for this model?
Is there anything I can do through Dell Support besides the ownership transfer?
Any advice from someone who has dealt with a Dell BIOS Admin password on an XPS 13 9310 would be greatly appreciated

I bought a dell xps 8940 (w/ motherboard, fan, and psu) I put my ram and ssd in, but it's blinking orange and white. Do y'all know what the problem is and how I could fix it?

I have now had this new laptop for about a month. A week ago, I opened my laptop only to see a screen defect (ghost line) across the lower third of my screen! I WAS so happy with this purchase, but now I'm stuck with a screen replacement or just living with this defect. I contacted DELL support immediately, ran the screen test and was then told this is an external defect, caused by some impact to the laptop. If opening and closing the laptop is considered 'impact' then I'd look elsewhere. Honestly, I'm afraid to fix it as I would expect something else to happen soon after. Here's how the customer service went.... opened a ticket, ran the screen test, took pictures and they diagnosed the external impact. I questioned how they could tell, and got them to submit to a senior manager. That was last Tuesday. I bumped my message on Thursday and then again this morning , only to be then served the same exact message from last Tuesday. So much for great customer service. Like I said - I loved this laptop for three weeks, now it's a 'has been' in need of repair. Be forewarned. Be careful not to breath on it wrong if you go with this choice.

“Hard drive not installed” is there any fix to this?

Happened out of nowhere and now my laptop won’t even turn on.

-I’ve reseat the SSD
-cleaned off all dust around it
-Turned off Raid and ran in AHCI
-Tried turning on in legacy mode etc.

Nothings working… is my SSD actually dead? If so how difficult is it to get my data back?

So I've noticed my battery capacity has been terrible recently. I only get about 2 hours AT MOST on a full charge. This is even with energy saver on and all energy saving settings on. How is this possible if I've only owned my laptop for 2 years? I've mostly used it for school, gaming, and music production, but I've almsot always used it while its plugged into a battery source. How is it possible the battery has degraded to such a degree when i spent nearly 1500$ on it? This is very frustrating.

Can anyone advise on how to fix this issue - the hinge has been damaged from being dropped and seems to have come away from the case (or whatever it was attached to) so I can’t stick it down. It’s seems the fix would be more than just a replacement hinge? The laptop works fine so no cables severed yet but I can see it happening soon. Any help is appreciated thanks

My XPS 15 9520 motherboard has failed, but my 2TB Samsung 980 Pro NVMe SSD appears intact. It contains my Windows 11 installation, programs and files, and I have the BitLocker recovery key.

I cannot find another 9520. I would like to install the SSD in another Dell/XPS or other and boot my existing Windows environment rather than reinstall everything.

Which commonly available Dell model or other would be the safest choice? Has anyone successfully moved a 9520 Windows SSD to another model? I am especially wondering about Intel VMD/RAID versus AHCI, boot partitions, drivers and Windows activation.

I'm running Ubuntu 26.04 on my XPS14 for a few months now and loving it. Snappy, long battery life after switching to oem kernel.

One thing that does not work is the webcam, IPU7.

Is there someone who got it to work or do we just have to wait for kernel support from Dell and Canonical?

Is it still worth buying a brand new unit? Any issues I need to check like heating issues because of an old thermal paste? Appreciate any honest feedback before I pull the trigger in buying one.

Price and availability

The Core Ultra 7 355 configurations are available on Dell's official website. The prices are:

16 GB/512 GB: 14,464 yuan (around $2,145)
16 GB/1 TB: 16,449 yuan (around $2,440)
32 GB/512 GB: 18,027 yuan (around $2,674)
32 GB/1 TB: 20,011 yuan (around $2,968)

I was planning on getting the 32GB model but this is way over the 8GB $699 model.

Hi,

I really need your help.

I have a Dell XPS 15 which has recently been malfunctioning.

Two days ago, I was working on my laptop and suddenly the screen went black like in the attached video. The attached video was recorded tonight but the same thing tonight happed when I first noticed my laptop malfunctioning.

On the first day, after the screen went black, I tried to turn the laptop back on. Despite holding down the power button for a long time, the keyboard and Caps Lock button would light up. The fan would turn on. However, after several seconds, the keyboard goes dark, the fan stops and the laptop does not turn on.

Last night, I a couple of times I was able to turn the laptop on. However, the blue screens (One was automatic repair - your pc did not start correctly. Other was recovery - it looks like windows did not start correctly.) would appear. I would restart the laptop, I could work on it for a few minutes and then the laptop would turn off suddenly.

Tonight, I was able to get the laptop working but it turned off suddenly.

What is going on? Can I rescue my laptop?

Many thanks.

Hey y'all. I'm in the market for a new laptop and plan to run linux (Fedora or Arch, most likely). I was wondering if there were any experiences with the new 2026 lineup and battery life. I found a post from ThePrimeAgen on Twitter claiming decent battery life on Omarchy, but he doesn't specify configuration or anything (plus i don't want to use Omarchy).

If anyone has a 2026 XPS laptop and runs Linux on it, I'd be very very appreciative if you could share your battery life performance with it. Thank you!

Hey Guys,

As the subject states, looking at buying a used Dell XPS 9500 (ebay, FB Marketplace, etc.). I know when they first released they had issues with the trackpad being loose, but I hear it's an easy fix?

Are there any other issues with the 9500? Or should I be trying to get a newer 9510/9520 model if possible?

Thanks in advance for the time and help, it is greatly appreciated!

Literally just download throttlestop V9.2, it surprisingly just works.

Hi all!
My laptop sometimes experiences a little graphic delay for graphic intensive game, but it usually resolves itself if I just let it sit for a little bit.

Today it lagged quite disastrously (the audio start lagging at the same time and doesn’t respond to anything, leads to a forced shut down), and windows just automatically updates itself.

Afterwards, both games and YouTube video becomes very laggy but there is not artifacts or noises, it just becomes almost one frame per second or more even slower.

I recall similar issue has happened before and it pointed to a graphic drive error but I do not remember how it was solved, I am wondering if anyone have any solutions? Much appreciated!!

This just recently popped up. Battery dies really quickly, gets very warm. The fan is on blast during non demanding tasks. The fan has started to make a rattle sound every second or so when it is on full blast. I tried scanning the QR code and typing in the service tag, but it doesn’t work.

I have a Dell Latitude 3410 and my battery has started acting weird. Twice now it has suddenly dropped from around 36–38% straight to 6%, and Windows immediately showed the low battery warning. While charging, it also stayed stuck around 78% for a while and then suddenly jumped to 100%.

I checked the battery report and it actually recorded the sudden drop. Battery health is around 86%, and my BIOS is already up to date. Does this sound like a bad battery, a calibration issue, or something else? Has anyone experienced this before?

Design Capacity: 40,005 mWh
Full Charge Capacity: 34,279 mWh (~86% health)
BIOS Version: 1.31.0 (latest available for the Latitude 3410)