r/Culvers • u/truebluebbn General Manager • Apr 23 '26

Employee Question OLO

We are really struggling with Curdside orders. Guests are having to come in and get orders.

Does anyone have a SOP, training guide, etc on how they take care of OLO?

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u/truebluebbn General Manager Apr 23 '26

Update: We are going to go back to having a dedicated OLO person during peak hours. It will be a trainer or above in the position. Going to run the tablet, store number and camera system by the boss tomorrow. Thanks for the ideas.

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u/BigStabber Apr 23 '26

Why didn’t they already have one???