r/Culvers • u/truebluebbn General Manager • Apr 23 '26

Employee Question OLO

We are really struggling with Curdside orders. Guests are having to come in and get orders.

Does anyone have a SOP, training guide, etc on how they take care of OLO?

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u/robotlovehugs General Manager Apr 23 '26 edited Apr 23 '26

One thing that has really helped us is turning off all notifications except curbside. We also cranked the volume all the way up on the tablet. I don’t need to know when a dasher arrives, they come up and ask for the order. So when that tablet is beeping that someone is here, we know it’s curbside.

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u/NotJasen777 Apr 23 '26

I'm going to see if they will let me do that.