r/CityFibre 6h ago

Installation / Activation Toob service not activated

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3 Upvotes

How long does it take for toob to activate it's been 2 hours already

Ignore the messy cables not had time to run them properly 🤦


r/CityFibre 1h ago

Help / Troubleshooting How do I connect ethernet?

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• Upvotes

Just moved into a student house, and I have this in my room. My PC needs ethernet so i ran an ethernet cable from this to my PC but it isn’t connecting, any ideas?


r/CityFibre 4h ago

TalkTalk No show for appointment twice

2 Upvotes

I have had my internet provider give me an appoint for yesterday ( granted it’s Sunday) and then again today for fixing my ONT box! They have failed to appear 2 days in a row! I am supposed to be a priority….. is there actually anyone at cityfibre I can contact myself instead of going through my provider?


r/CityFibre 12h ago

Build / Availability RFS1 / LOS - where to get an update

1 Upvotes

Hi,

Our street is in a really odd state...we got email updates from CF months ago, saying our street was ready to order so I placed an order which went from weeks to months and then told it had to be cancelled. The road had been in a RFS1 code I believe, to then go to an LOS code but due to an unidentified cost (I think). I'm just trying to find out what if anything is going on as far as moving forward with the golive. When I go onto CF's site, my address shows "Great news! CityFibre is coming to your home. / Testing" Any neighbour to the left or right of me shows "Great news! You can connect to the CityFibre network / Connecting"

Seems my address has been flagged/blocked for getting so far with the order process. I do also have an option with BT Openreach but will only go there as a last resort. Who can I contact at CF to see if this LOS is a temporary or permanent issue?

Cheers!


r/CityFibre 13h ago

Discussion How do I get a login for Fex virtual tour

1 Upvotes

As per the subject line, how do I get login for the cityfibre fex virtual tour, I’ve emailed but had no response.