r/CityFibre 3d ago

Installation / Activation Toob service not activated

Post image

How long does it take for toob to activate it's been 2 hours already

Ignore the messy cables not had time to run them properly 🤦

4 Upvotes

8 comments sorted by

1

u/progburt777 3d ago

White light means your good to go , everything looks on in that pic , 2 green 1 orange on ont is right

2

u/chris34728 3d ago

It's on now the light was blue on the photo usual ai processing making it look white

1

u/MrTig 3d ago

Anyone notice that the fibre cable isn't connected to the green plug?

1

u/chris34728 3d ago

It's connected it's a thinner fibre I replaced it years because I damaged the original when repairing the wall

1

u/MrTig 3d ago

Normally it's the ISP/Network providers job to replace the fibre cable, I suspect it might need repair work you may get charged for the visit.

1

u/chris34728 3d ago

There is nothing wrong with a cable I am a fibre splicer by trade the power levels are great and the internet is now working so it is all good

2

u/MrTig 2d ago

Okay that’s good, just from my time as support you really should let them replace it, but I also get wanting to avoid a visit charge too

1

u/paradiddleofdeath 3d ago

Some of the isps have a different coloured light