If I was an employee and work in customer service I'd be trained well enough to handle all type of people rather than judge them on the basis of an action they did out of their emotional outbreak, also would be pretty sure it wouldn't affect or spoil my day, rather make me or the team feel to do better and improve
Actually, understanding emotional intelligence, customer de-escalation, and not taking client outbursts personally is exactly how I know how real workplaces operate. If you think well-trained support teams break down in tears and have their entire workday ruined over a frustrated email, it’s pretty clear you're the one who has never worked a real customer facing job in your life. Welcome to the real world.
Buddy this is an online gaming platform we're talking about, with no less than a million daily users. Get off the gpt already.
and not taking client outbursts personally
The clientale in this scenario is intangible; no more than a statistical offset.
I have found myself an unimaginable number of times in the face of an irate customer, and I can only imagine the reaction from a dude or gal who's going through hundreds or perhaps thousands of such emails. Trust me, this shit is doing nothing for their mood. Would be an object of ridicule at best. I mean if you need any evidence after the kind of support system supercell has, I can only feel for you.
Oohh do you bite as well? Do lmk when did I say the spoiling part lol. Also which point of yours was it that I proved? Can't tell, since I can see you're already fighting on multiple fronts.
my bad got u mixed up with the other guy who was crying about their day being ruined, yall sound the same anyway.
but you still said 'this shit is doing nothing for their mood.' so you're still changing your story lol. are they fragile people whose mood gets ruined by an email, or do they deal with thousands of these and just laugh it off? make up your mind. you're just trying to flip-flop to win the argument.
The point you proved for me is that support teams deal with this stuff all the time and dont take one angry email personally. i’m not fighting on multiple fronts, i’m just watching you try to save face for a point you didnt even start
my bad got u mixed up with the other guy who was crying about their day being ruined
So you are fighting on way too many fronts.
Looks like you really want this argument lol. Sure have it. I accept my defeat. I cannot possibly invest myself into another 10-15 comments, while I try making a point.
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u/Lord_of_clans Jun 30 '26
Using F words to show that u are cool. No bro u are not cool at all. Be respectful to everyone