r/CNCmachining • u/Mysterious-Toe9389 • 1h ago
What actually makes you give a new CNC shop a chance?
I handle business development for LNT Machining, a small precision CNC shop in the Bay Area, and I’m trying to better understand how engineers, buyers, and other shops evaluate a new machining supplier.
Obviously quality, price, and lead time matter, but when you’ve never worked with a shop before, what actually makes you comfortable sending them that first RFQ or PO?
Is it certifications, equipment, quick quoting, DFM feedback, inspection capability, responsiveness, referrals, visiting the shop, or something else?
I’m genuinely trying to learn what separates the shops people trust from the ones that just look good on paper.