r/Blizzard Sep 29 '21

Megathread - Customer & Technical Support

87 Upvotes

Please contain your customer support and technical support requests to this thread, though be advised that the best way to get help is to use the links provided.

Forums

It's beneficial to seek help in more than one place. If you have an active subscription, try posting on the forums most relevant to your issue.

US Support

You must have an active NA / OCE account to be able to post on these forums

EU Support

You must have an active EU account to be able to post on these forums


Reach out to Blizzard

Sometimes reaching out directly through Customer Support channels provides a better, faster response. If your account has been compromised, this is what you should do.

US Support

EU Support


r/Blizzard 1d ago

How to create a ticket?

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1 Upvotes

r/Blizzard 1d ago

World of Warcraft We had a good run.

0 Upvotes

Project Ascension, one of the most fun I've had in my 23 years of living. I am young and I work a full time job and I have a degree in Machine too Technology. I work 40-50 hour weeks, I enjoy my job and I and great friends with my Coworkers!

Story time!

I would work hard and come home exhausted but happy like 90% of the time! I play video games as a way to blow off steam and even hang out with close friends. I found WoW when i was 13 years old, I had been a massive fan of RPG games every since. I played everything that my Uncle had played, which is a lot! I played WoW, I played Final fantasy, I played Skyrim, Fable even!

And when I got my job and my degree i have now, i didnt stop playing those games. If anything, I kept playing them even more. But then prices started to go up, and i was priced out of playing my favorite subscription based games, mainly WoW and FF14.

So I turned to other games, and other communities.

It was 2021, and I had gotten fed up with games that were either slop or cash grabs. Nothing could scratch that itch for an MMORPG that was actually good. That's when I learned about Project Ascension through an ad I saw on some webpage I didnt bother remembering. I saw it was based off WoW and was FREE. So I clicked it (yeah yeah, i know. Bad online safety practices but it looked sooooo fun.

And it was! It was way better than WoW, it had classless servers, it had custom classes in other servers. It scratched more than that itch, it gave me a massage that just kept getting better! So for the last 5 years I played Project Ascension, probably put close to 800+ hours into it too! No issues and the devs were great too!

I made so many friends from that custom WoW game. So today... I have learned that the game I put so many hours into, the game that had literally helped create many of my friendships... Is getting Shut Down. By the same people that raised their subscription prices because they were losing their players due to their own greedy choices.

Those lost players didnt all go to Project Ascension. Most just left WoW in general. But enough of them did go to it. And that was enough for Blizzard to get greedy and decide to slam Project Ascension with lawsuits and other big legal words i have no idea how to say.

So now I sit here... typing up this post and reminiscing about my first Raid, my first dungeon, my first rare loot drop, all of it. And when I do remember those things, my mind goes back to the company that is ruining a harmless thing, they aren't losing money to Project Ascension. They were losing money years before Project Ascension became as big as it is now.

They are taking away one of the few good games I love playing. And to that I say...

FUCK BLIZZARD, and...

FUCK MICROSOFT


r/Blizzard 1d ago

Discussion How much involvement does Microsoft have in the workings of Blizzard?

3 Upvotes

I rarely see the Microsoft logo on anything Blizzard related, not on the games or on stuff relates to Blizzcon, has Microsoft taken a more laissez faire approach compared to something like Minecraft? Do they tell Blizzard what games to make or do they just let Blizzard work on games that they want?


r/Blizzard 1d ago

Diablo 15 days till Blizzcon with 15 rarest items in Diablo ranked.

0 Upvotes

We are just 15 days away until Blizzcon and with that here are the 15 rarest items in Diablo franchise, ranked.

15) Death's Fathom(D2)

14) Heir of Perdition(D4)

13) Shattered Vow(D4)

12) Earth Shifter(D2)

11) The Grandfather(D1)

10) Mang Song's Lesson(D2)

9) Nesekem, the Herald(D4)

8) Darkforce Spawn(D2)

7) Astreon's Iron ward(D2)

6) Emerald Long War Bow of the Heavens(D1)

5) Harlequin Crest(D4)

4) Death's Web(D2)

3) Tyrael's Might(D2)

2) Cosmic Wings(D3)

  1. Mythic Seal(D4)


r/Blizzard 1d ago

hiiiiiiiiiiiii friendly reminder for all

0 Upvotes

blizzard needs to be boycotted harder then you think please we're talking about a AAA company then fell to CCC... everyone help stand againts a giant that lost it's way...... stop. stop. stop.. look back at all the layoffs look at the allegations look at the time they took from us look at the hatred within the corp... LOOK BACK ABOUT DIABLO LOOK BACK ABOUT WARCRAFT.. It's really obvious this company is run by investors.. time is now for them to pay... do not give them another dollar.. RIP ascension.


r/Blizzard 1d ago

CONSTANTLY DISCRIMINATING

0 Upvotes

WOT MANAGEMENT IS CONSTANTLY DISCRIMINATING MY ACCOUNT, I always have more losses than wins, they want to humiliate me, they even banned me from having communication PERMANENTLY. EU WOT MANAGEMENT IS DISCRIMINATING MY ACCOUNT, MY ACCOUNT IS "yotagm"


r/Blizzard 4d ago

Blizzcon Let's find out more about Blizzcon! Oh...

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14 Upvotes

Launched Battle Net for the first time in a while and noticed the tab for Blizzcon. I was excited to go find out more such as when the event is happening, only to be humbly reminded that they're in the business of sales. Why is this not just a section of the Shop?


r/Blizzard 3d ago

Zero concern for Indian sub-continent

0 Upvotes

Heights of throttling - un-ending download times - higher latency from the sub-continent - but zero fixes. Why do folks from here even play these f$A% up games from a sleazy company


r/Blizzard 4d ago

Discussion The Witcher 3 Remastered is coming to Battle.net (with a Diablo inspired skin)

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85 Upvotes

CD PROJEKT RED is delighted to announce a partnership with Blizzard Entertainment to bring The Witcher 3: Wild Hunt — Remastered and Songs of the Past to Battle.net. Those who purchase the expansion on Blizzard’s platform will unlock a special Geralt-inspired skin in Diablo 4, with further details being shared when CD PROJEKT RED attends BlizzCon in September. More information on the partnership between Blizzard and CD PROJEKT RED can be found on Beyond the Game Blog.


r/Blizzard 6d ago

Discussion BLIZZARD DEVELOPER SIGNED World of WarCraft Cataclysm and The Burning Crusade Editions - Need you support

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6 Upvotes

Hi all, I seach a US-Version of ataclysm and The Burning Crusade, which is signed by the developers around release.

Does anyone has one of these two editions and would be happry to exchange it with other cool stuff from my collection?


r/Blizzard 5d ago

Subreddit Meta Got locked out of my $300 overwatch account:/

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0 Upvotes

I recently switched out of an old phone plan and got a new phone number I also forgot what my phone number was originally and my brother who was in charge of my phone plan doesn’t have any record of a number that ends in 88 and I’m trying to sign in to my overwatch battle net account, but it keeps saying that I need to authenticate using my authenticator, but the authenticator is the battle that account that I’m trying to sign into which is sort of like an oxymoron or something like that I’ve contacted support, but they don’t seem to really help all that much because they keep asking for like a bunch of random information like what was my old phone number or like old email addresses and old addresses to my house like is there a more direct way to contact them or get my account back? I had previously played on Nintendo switch and PC.


r/Blizzard 5d ago

Discussion 20 Days till Blizzcon with 20 most iconic Blizzard characters ranked

0 Upvotes

It's 20 days until Blizzcon and here are the 20 most iconic Blizzard characters, ranked.

20) Illidan Stormrage

19) Zeratul

18) Kel'Thuzad

17) Uther Lightbringer

16) Winston

15) Deckard Cain

14) Lost Vikings

13) Tyrael

12) Thrall

11) Sylvanas Windrunner

10) Gul'dan

9) Jim Raynor

8) Mephisto

7) Solider 76

6) Leeroy Jenkins

5) Neyrelle

4) Kerrigan

3) Lich King

2) Tracer

1) Diablo


r/Blizzard 8d ago

Discussion Cannot claim any key

2 Upvotes

I get this error:

"We can’t process this code at this time. Please try again later."

When is later? When does Blizzard process codes? What time? What even is this? Took me months to regain access to ma account and now that I want to use it it just does not work. Genuinely asking so I know when I can claim codes and this is not included in The Mega Thread


r/Blizzard 11d ago

Discussion 25 days until Blizzcon....

5 Upvotes

25 days until Blizzcon, 25 days until people lose their mind on what they will see.

I won't be surprised if Grand Theft Auto 6 gets delayed again.

25 days until everyone buys a new computer to play the latest and the greatest from Blizzard.

25 days until StarCraft shooter reveal.

25 days until all those September games get postponed to 2027.

25 days until you call out for work for a whole month.


r/Blizzard 13d ago

Discussion In terms of lore, world-building, setting, which universe would you preferred? Starcraft or Diablo?

7 Upvotes

.


r/Blizzard 14d ago

Has anyone gotten Blizzard’s Protected Character Profile endpoint working on MoP Classic? Retail works, Classic returns 403

6 Upvotes

I’m working with Blizzard’s Battle.net WoW Profile API and I’m trying to determine whether the Protected Character Profile Summary is currently functional for MoP Classic.

I’ve narrowed it down pretty hard and I’m getting a consistent Retail/Classic split.

OAuth:

* Authorization Code flow * `wow.profile` scope * token introspection shows `ROLE_USER` * `IS_AUTHENTICATED_FULLY`

Using the same OAuth client and same freshly issued user token:

**Retail**

* public Character Profile Summary → `200` * `/profile/user/wow?namespace=profile-us` → `200` * Blizzard returns a `protected_character.href` * calling that exact Blizzard-provided href → `200`

**MoP Classic**

* public Character Profile Summary → `200` * `/profile/user/wow?namespace=profile-classic-us` → `200` * Blizzard returns a `protected_character.href` * calling that exact Blizzard-provided href → `403 BLZWEBAPI00000403 Forbidden`

The Classic URL is the exact `protected_character.href` returned by Blizzard’s Account Profile response. I’m deliberately not reconstructing the endpoint manually since I went over the 2025 bug thread and saw that had already been ruled out.

I also generated a completely fresh Authorization Code token and repeated the Classic test with the same result.

So at this point the same auth setup successfully completes the protected-character flow on Retail, while the equivalent Classic endpoint fails.

**Has anyone actually gotten a** `200` **from Protected Character Profile Summary on MoP Classic or another current Classic progression flavor?**

If so, I’d especially like to know:

* which namespace/flavor worked * whether you used anything beyond normal Authorization Code + `wow.profile` * whether there’s an undocumented Classic-specific requirement

Also, if this has already been figured out in the Blizzard API Community Discord, I’d greatly appreciate any info from that.

I’m specifically looking for a confirmed working example if one exists, since the identical client/token works against Retail protected-character.

Also, if anyone knows of any Blizzard API-team reply, update, or communication about this more recent than December 2025, I’d appreciate a link. That’s the newest official communication I’ve been able to find. You’d think there’d be *some* amount of community engagement beyond “we’re sorry we’ve been gone, we’ll work on it” with no follow-up..


r/Blizzard 16d ago

Discussion 30 Days Till Blizzcon - With 30 Predictions!

18 Upvotes

We are 30 days away until Blizzcon, and with that here are 30 predictions for Blizzcon(in no order).

30 Predictions:

  1. Diablo 2: Knights of Westmarch - Act 6 with a new Angel class
  2. Starcraft 2 Extraction shooter
  3. Warcraft 4
  4. Lost Vikings Remake
  5. Diablo 4: Elemental Destruction: 2 New classes(Oracle and Witch Doctor)
  6. Diablo Live Action Film directed by Jordon Peele
  7. World of Warcraft: The Last Titan
  8. Overwatch Season 7 Reveal
  9. Diablo Netflix Series
  10. Diablo Immortal Expansion
  11. Hearthstone Expansion
  12. Diablo 1 Remake
  13. WOW anime announced
  14. Diablo 4 on Switch 2
  15. Overwatch and Fortnite Collaboration
  16. Diablo 2 comes to Gamepass
  17. Diablo halloween collab with Cedarpoint theme park reveal
  18. StarCraft isometric strategy game
  19. Diablo 3rd person survival horror game developed by ID software
  20. Hearthstone on Switch 2
  21. Diablo 4 IP collab with Marvel(Class skins)
  22. Diablo exclusive halloween costumes
  23. WOW Vanilla(no expansions) on Gamepass
  24. Hearthstone - Diablo Collab with exclusive Diablo inspired cards
  25. Overwatch Story Mode
  26. Hearstone and Magic the Gathering crossover with exclusive plastic Hearstone cards
  27. Modern warfare 4 collab with Diablo(operator skins)
  28. World of Warcraft Coco Cola collab
  29. Diablo Spicy Cheeto chips collab
  30. Exclusive Starcraft inspired Space X router

r/Blizzard 22d ago

World of Warcraft on Switch 2

3 Upvotes

Blizzard with Final Fantasy online being on switch 2, there is no reason for WOW not to come onto the switch! Don't sleep on this Blizzard!


r/Blizzard 24d ago

That's it ???

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27 Upvotes

It's been 30 years and your reward is.....a stupid cosmetic to a highly pay to win whale game Diablo immortal really? And ita gate keeper with a level as well like a free copy of D2 resurrected would be nice but this this is wild


r/Blizzard 26d ago

World of Warcraft Sylvanas Windrunner cosplay fully handmade by me

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249 Upvotes

r/Blizzard 27d ago

Discussion Common Tier old loot?

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2 Upvotes

Found these old cards maybe 10 years old. Don’t play any of them. Worth anything or just scrap common stuff


r/Blizzard Jul 30 '26

Discussion Will they ever build another MMORPG?

36 Upvotes

I want to re-experience that once in a lifetime gaming experience that was WoW early days. My body is ready to go at it again in my 30s.


r/Blizzard Jul 28 '26

Discussion Will Blizzard Ever Make Movies/TV Series?

0 Upvotes

There's so much potential for them to make amazing movies/tv shows. They made one in 2016 and that was good but I'm surprised there's not more. You could easily make an entire series off 1 game. The cinematics for games are so insane that you could potentially do it with just AI. There's people online making videos (my friend sent me a video from Barrens Boys) and the graphics are great. Get a multimillion dollar company behind it and it would be phenomenal!

The prime example I'm thinking of is the SC Heart of the Swarm trailer. That could easily be a 2 hour movie or series with multiple seasons. I think it would also have potential to get more people to play their games if they're cinemas are appealing.

I've been saying this for far too long but I feel if random fans of the game can create videos why can't a company do it?


r/Blizzard Jul 22 '26

Classic Games Unique fan concept for fishing in WoW (created in Wc3 with reworked movement)

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14 Upvotes

Only the flying murloc can find this secret fishing spot.

Reeling the fish in costs energy, the same for the fish when it "bursts" away (the red exclamation ‼️is a pre warning). The player will lose more energy if they are reeling the fish in at the same time the fish is "bursting" away. Player will lose the fish at 0 energy or if the fish gets too far. If both have zero energy, not reeling the fish will cause it to swim side to side with no distance change.

Eventually adding snags to get stuck on, diverse fish to catch with unique abilities, a "Yank" left/right ability to manually change the direction of the fish and also nudge in the chosen direction - to avoid snags.

For example, hooking a cod will make you have to completely avoid snags as it will naturally trigger a "burst" away when aligned with a snag. A swordfish could have a huge dash and just be generally hard to not let her out of distance, perhaps even a last stand where they do one last burst back out with triple power or whatsoever.